Lite Touch

I was told back in November they were redoing there business and to call back for an appt in the New Year. now I found out they are closed and no one knows where my money is, i paid for a service I would like my money back or service. Noe I’m left with this scar from the tattoo removal. I’m finding my contract and filing a dispute with my credit card, I didn’t use GE. if anyone file a class act let me know

Thank you Zora for the information. I’ve just finished writing and printing all information needed to get this situation done with. I would greatly appreciate that everyone as well do the same, because this is unethical.
Once again thank you!

Wow! I am amazed, relieved, and (frankly) sad that other people have had the same experience as I.
I paid (up front, as I think it’s the only way) for 8 tattoo removal treatments. I had 6 of them done. Suddenly, I was called that the location was changing, «oh and by the way, (I) would have to change my appointment to Friday.» I explained that Friday was impossible, and they gave me the name of someone to contact. After 2 weeks of back and forth trying to contact her I (I kid you NOT) was finally told that she had been laid off a week and a half ago.
I insisted on speaking with a manager and getting my money back. I was told that they «only have an email address.» I emailed, and never heard back. (That was more than 2 weeks ago.)
I am SERIOUSLY considering small claims court… if nothing else, on principle.
If I could give ZERO stars, I would!