Lenox Hill Radiology & Medical Imaging

Wanda the ultrasound tech is amazing — friendly, thorough and great at her job. I took off a star because I waited 35 minutes to be seen, but overall, this place is the best ultrasound office I have been to in manhattan.

They change my location last minute, say it’s on time. Only to arrive to be told my appointment time was 30 minutes later than even my voicemail says and they are running behind even though I was told 20 minutes before it was on time. Oh and they ask to arrive 30 minutes early so now it is a 2hour wait here due to their incompentence.

I totally wasn’t going to post this, but it’s Breast Cancer Awareness Month, so why not?
I came here last year to have my bosoms examined (I would say TMI, but I’m not ashamed to admit that I take my breast health seriously and that I encourage all women to get routine breast examinations). I had a great experience at this location.
***Then I went to the 77^th street location earlier this year unaware that Lenox Hill Radiology had multiple locations and was thoroughly disappointed. ****
So I’m back at this location, and the boobs are happy. While talking to the receptionist (don’t remember her name, but she’s a pleasant woman) I had a relaxed feeling, and even though I was shuffling through my grossly disorganized purse for my insurance card she never rushed me.
Then Kathy… oh my goodness I can hug his woman. The least painful mammogram EVER. When she says «okay, this is the worse part» and you expect the worst but feel not even a pang of discomfort, that’s when you know you’re in good hands.
Then there is Wendy, this woman is awesome. She is thorough, and efficient. She held my hand when the radiologist did my core biopsy, and even though I’m a wuss and almost passed out she made sure I was okay. She gives the most uplifting pep talks.
The radiologist Dr. Sferlazza is amazing, each time I’ve gone in something has been abnormal and breast cancer runs rampant in my family so he takes things very seriously. During the core biopsy he performed, I thought I was going to pass out from the anxiety, it’s not every day that you see a cylindrical tube sticking out of your boob with a gun that takes pieces of your insides out. He explained every step, forced me to stay focused and showed me what he was doing on the ultrasound screen. When it was all over I had to lay down for a bit because I was woozy from the panic attack (s) I had; and embarrassed because the procedure wasn’t bad at all. Wendy, who had been there all along was fine with my need to lounge in her office, didn’t rush me, and brought me some cool towels to put on my forehead (I was a freaking mess).
Overall, I don’t think I will ever change the location so long as the people mentioned above work here. I’m a healthcare worker myself so I pay very close attention to what’s going on, I’m not intimidated by medical jargon and I understand when something is done wrong and have no qualms speaking up where my safety, privacy, or health is concerned. I highly recommend this office, not too many places have this caliber of professionalism, empathy, and thorough practice as they do.
I know this place has multiple sections, it is a general radiology clinic that serves many needs. I can only comment on the mammography tech, breast ultrasound tech, and radiologist. Whoever reads this review, I hope your visit results in good news and I wish you good health.

Office is very clean. Staff is very nice, respectful and thorough. There was a monitor announcement on the wall stating they have complimentary Wi-​Fi, but was told it’s doesn’t work for months. Go figure that excuse.
Went to have 2 different type of X-​rays. Unfortunately, one of the machines broke down and 10 patients will need to reschedule our procedure again and take another trip to this location.

My surgeon recently suggested I get a 3D mammogram due to a personal and family history of breast cancer. I have been a patient of Dr. Steven Sferlazza for many years at Madison Avenue Radiology (part of Lenox Hill Radiology) and wanted to make sure he would be there to read my mammo and sonogram (this is their only location that has 3D mammo’s). I’m happy to say this was a great experience! I’m a crazy person for days leading up to this appointment so I’m not a great patient upon arrival. The receptionist was lovely. She had everything prepared for me when I got there. The mammo tech, Kathy Quinones, was great. She came to introduce herself while I was in the waiting room, she already knew about my history. I asked her to tell Dr. Sferlazza I’d like to see him afterwards and she relayed my message. I was starting to breathe again… Mammo’s are always uncomfortable, and most techs are there to do the job and get it done quickly to move onto the next patient. I have to say that the 3D mammo is so much more comfortable than the norm. And Kathy talked me thru it so it was a great distraction. I also had a breast ultrasound with Wendy Edwin and she was wonderful. I told her that I’m more sensitive due to multiple surgical procedures, she made it quick and it wasn’t too bad, of course, I blabbered thru it all and she’s a great listener.
I saw Dr. Sferlazza afterwards and got the all clear. He was wonderful as he always is and told me if I needed anything, I could call him at any time.
Ladies — Here’s the place for your mammo’s! The most important aspect of getting a mammo is the doctor who reads it. I’ve been following Dr. Sferlazza since I found out my breast surgeon is his patient. He’s smart, he’s thorough, and he’s «patient-​facing». He gives you all the time you need to ask any questions. And, he’s put together a great team with Kathy & Wendy. What’s not to like?