Laundromat Cafe

Standing in cold again on a Sunday morning with no employees on site. Happens all the time on Sundays.

need to call several time sometimes to get a hold of them.
but the delivery and pick up service is great! Def get your clothes back clean and folded back on the the same day.

Great experience. Laundry mat is cozy with ample seating, indoor and outdoor. Multiple folding tables. Staff is friendly, positioning clothes carts in front of my laundry when it was near finished. Multiple books are also available for leisure reading.

Clean and reasonable prices. No free WiFi but the sign says it’s coming in the future.

Laundromat Café is only a half block from me, I can go at 7:30AM, come home, return in 38 minutes, then go to the dryer, come home, and come back in 42 minutes. The lady that works here ALWAYS is friendly and always smiling and dancing. IF I absolutely cannot get to the laundry, they have FREE pick up and delivery, which of course costs more, but they are also folding all your clothes, then putting them into a compacter that leaves them ¹⁄₃ size that the bad was. I dont know how they do that. The delivery guys is always smiling and SUPER friendly, but he doesnt speak any English don’t try to talk about your problems. ;)

I just moved to the city and work crazy banker hours. Happened into this place at 9 pm because it was the only place open and I was desperate. were it not bad enough that the washer door on their beat up little machines stuck, the guy sat and LAUGHED at my efforts to pry it open instead of stepping in to help. This was moments after the woman at the counter waited until I had loaded my entire laundry bag into the wager before telling me there was a cheaper machine that would fit my stuff. Very disappointed. Will definitely not return.

I love Laundromat café and especially the delivery guy. He is always warm and smiles! Not to mention very strong! I was so embarrassed having let 2 months of laundry pile up and living in a walk up building with no laundry room is a pain in the arssss… The delivery guy’s friendliness is probably why I continue to go to LC. I have been using their delivery service for over a year. I could go to the laundromat right across the street but they never smile and I get the impression it feels like a chore for them to have laundry dropped off. LC is friendly, prompt, and efficient!
Your HK neighbor,
M

I’ve always gone in the evenings, so it’s never very crowded.
Three types of washing machines. I used the most expensive one by accident first, then went to the cheapest one. Dryers are a nice size so you get a quick dry. Ample table space for folding. I haven’t used their wash and fold service, but I like doing my own laundry. Wish it was closer to my apartment!

So I have been dropping off my laundry here at Laundromat Café for about 5 months now. Today is the last day that I will ever be using it again.
First, let me start by saying this: DO NOT DO DELIVERY/​PICKUP/​DROP OFF SERVICE FROM THEM. DON’T.
Tonight is the SIXTH time since coming to this place that I am sleeping on my mattress without sheets because my laundry wasn’t done in time. The other times were a mix of it not being done or never having it delivered.
The owner is a lovely guy. I complained to him once and he gave me a free load of laundry on the house because of these mess ups. They all stem from the same woman: an older lady name Martha who is apparently the manager of the establishment. All of these problems are because she forgets my laundry. SIX. TIMES.
I won’t be going back until Martha is fired as she should be. I will be going back in the morning and paying yet another $ 20 to pick up my laundry. I shouldn’t have to pay for the incompetence of one woman.

The only issue with this place is that there is a small amount of dryers in the back. Most of which get used by the Laundromat for the customers who have dropped off their laundry. This basically leaves those who are doing the self service screwed if their are running on a short time frame.

I used the self service. I found there two people working Miguel and Maria they were extremely helpful and nice.
They showed me how to make my laundry more efficiently I really appreciated it. It’s cheap it’s about 2.75 for a small machine and 0.25 for a 6mins of a dryer which is 1.50 for 36 mins to dry a small machine load.
The box of detergent and softener is 1.00 so for a small machine load that’s enough.
The overall experience was satisfying…
The clients there were very friendly as well.

While working in NY for 2 weeks I keep reading stories about missing and damaged laundry. With the demise of the laundromat I used to go to in SOHO, I’ve had to find another one when I travel here for work. The Laundromat Café is a 15 minute subway ride uptown but its worth knowing that I can do my own laundry, nothing will come up missing or damaged. The place is small and it was $ 4.75 to use the triple machine because I didn’t want to wait for the smaller one. Drying is .25/​6mins, and the staff is super friendly. Then again, if you walk in without a bad attitude it makes a world of difference. The rudest person was a hip looking dude who rudely told me that HE was getting the next dryer. One of the hispanic ladies who works there heard him and promptly came over and emptied one of the dryers for me. Haha rude guy. Look, this is NYC, everything here is more expensive and fast paced, deal with it. Once I finished my clothes, I got back on the 1 subway back to Canal St. Yes, it was worth it.

Convenient and affordable — way more affordable than my hotel.

Staff is always helpful and friendly. It’s generally very clean as well. The prices for the machines are a bit high, and there isn’t actually a café inside anymore, but otherwise the place is solid.

I chose Laundromat Café because of its free delivery listed outside, even though I am two avenues away and there are others much closer. When I dropped off my laundry a man took it and charged me $ 22 for my 19 pounds of clothes, which I accepted. He had me write down my number so they can contact me and told me the clothes will be there in 24 hours.
The following day I planned my work schedule to be back waiting for the call at exactly 5:45 pm (24hours later) but no one called. I finally called and the man said that nobody was delivering tonight so I shrugged it off and made the walk. When I got there he didn’t know where my bag was because he forgot to give me a receipt upon dropping it off. He then found it in a clear bag. Apparently they broke my bag so they put all my clothes and boxers into this clear suran wrap bag.
Still trying to keep my patience with them I bought a bag for $ 5 rather than blow up at him. Finally when I tried paying for my now $ 27 worth of laundry he said they don’t take credit card.
From lying to me about having my clothes being delivered, ruining my day waiting for it, breaking my laundry bag, being overall terribly expensive, and to top all this off having no sympathy or remorse for me whatsoever… I hate this place.
I am a patient guy, but at the end of our conversation I called him out for all those things and he said «well who did you talk to,» and I said «YOU!!, you don’t remember me??» So on top of all of this the guy was trying to put the blame on someone else when he was the exact one I was talking to. I can only assume he was some kind of manager (if you see him there he is short, blue tooth in ear, gold necklace). I finally told him straight up that he will never see me again and his response «ok great I wont be seeing you either.»
TERRIBLE CUSTOMER SERVICE. This is my first ever Unilocal review on anything. This actually happened to me. This is just a mean person and terrible establishment. I hope he reads this because he will remember exactly who I am.
Boom sir, I can’t do much, but I can write on Unilocal.You now have a worse rating in the public eye because of what you put me through.

I rarely have a pleasant time doing laundry here. The number of washing machines highly outnumbers the dryers, this results in having to wait to put clothes in the dryer, sometimes for up to 15 min (like tonight). The women who are doing laundry for those that drop off here take up all of the dryers frequently, leaving me to stand and wait around for a dryer.
After asking one of the female workers if I could use a dryer tonight as she was taking dry laundry out, she told me that I could not because she was doing her own personal laundry. I’m not sure exactly how well run this place is.
For the third time this month there is also a drunk woman who wanders around the laundromat with a beer in a paper bag (though tonight that coors light was out and about and conveniently had a straw). She appears to be friends with the women who work there so they let her obnoxiousness roam free.
Once my load of laundry is done drying (which will take over an hour because I was only allowed one dryer for two washing machines worth of laundry) I will never return there again.

I’ve been using Laundromat Café for three years – for two years I brought my laundry in to be done, and this past year I’ve been doing delivery as I moved to a 6^th floor walk-​up and it’s one of the few luxuries I afford myself.
They always separate whites/​darks, have never lost anything, it’s all wonderfully folded and only slightly fragrant; whatever detergent is used is very gentle and it’s all packaged in a plastic bag before being put back into your laundry bag.
The people that work there are mostly Hispanic women who couldn’t be friendlier. You may have to repeat what you want done, or what your address/​phone number is, but they’re just lovely. If you call before 10am, even on a Saturday, they’ll do same day before 5pm. I get clean clothes and the day not stuck in a laundromat. I say it’s a win-​win!

I am unable to compare Laundromat Café to any other laundromat since I am only here in NY visiting. But I can say that as soon as I walked in, the women who were working there were eager and happy to help me out. The environment is friendly and decent looking and for that moment, that was all that I needed.

After having articles of clothing suspiciously missing when my laundry was returned from the laundromat at 51^st and 10^th (don’t go there!), I decided to give Laundromat Café a try. Sure, it’s a tad more pricey, but the INCREDIBLY SWEET customer service — and no missing laundry — makes it worth it. Love this place!

After many a mishap with Todd Layne, I recently began doing my own laundry again. Ick. Laundromat Café is one of the cleaner laundromats in the area, so this is now my go-​to place. BUT it is still kind of disgusting.
The people who work here do not care about anything. I have watched them many times drop piles of clothes on the moist, filthy floor (ie. during a blizzard when peoples boots were dragging in all kinds of stuff) and then just put it all up on the folding table and keep working, without even flinching. They also order in food and eat while folding. There is a gross sink/​kitchen area in the front where I regularly see weird unidentifiable bugs crawling around.
So if you are considering sending your laundry here, I would probably recommend against it. However, for doing it yourself, the machines are kept clean and are newer than those at some of the other laundromats nearby. If all the dryers are taken, the staff are generally nice enough to move stuff around and make sure you get a dryer quickly. FWIW, I spend about $ 12 each time I come in, which gets me two loads.