La Rukico Tailors

My husband is not known for dressing up well so I had to bring him here for some new, modern style custom made suits. Since he has put on weight, both suits are ill fitting. Also, the two suits he owns are all 3-​button which is out of date so this means he needed some 2-​button suits.
My husband was in a hurry to get some suits in two weeks for a wedding we were attending out of town and La Rukico was able to do that. We wind up buying one Loro Piana suit and one Zegna suit. We were happy with the end product… both suits fit perfectly and felt very good on his body. The quality of the material is very good compared to the other tailors who offer «cheaper» materials that are made of polyester.
They were even generous enough to throw in a complimentary shirt which was made out of the finest cotton ever. It felt like butter when the salesperson made us feel the material.
Not only the fit, materials and service were great, the prices of the suits were very reasonable too.
Now my husband is anxious to restock his wardrobe with some new suits and shirts.

I have all my suits made here and any alterations I need on ready to wear purchases I trust to the master tailors with mr kelly.
excellent expert service.
i wont go anyplace else.

My boyfriend had the most beautiful custom made suit custom made here. He has never had a suit look like this before. Every time he wears it he receives compliments on it. He looks absolutely incredible in it!
They are very helpful and efficient. Assisted in picking out the perfect fabrics and colors that were ideal for him and the occasions. The suits have the most luxurious silk lining! They feel great on too. He also had custom made shirts which are just as beautiful. I highly recommend you go here to get a suit or shirt made. You will never look or feel better!

Been a customer for 4 years and have had 2 suits, a sports coat, and a tuxedo made here, experience has always been polite and helpful. The fabrics are top notch (I’ve used Dormeuil, Zegna, and Loro Piana fabrics here and the finished products are wonderful). My oldest suit is 4 years old and wears like new; there is simply no comparison with something off the rack.
It looks like a lot of people are giving Mr. Kelly a hard time for having an opinionated view on what fabric and material he prefers to use. I personally have not had that issue here, perhaps because I always had an exact idea in mind of the cut/​fabric/​price range and always stuck to it, and Mr. Kelly was agreeable to them each time.
The turnaround time is quite fast, my tuxedo was ready in 4 weeks, 2 weeks earlier than I expected and in time to make a black tie wedding. Of the 4 jackets I’ve had made, only one required some alteration after I went to try it on, and it was done in a week and the end results were very nice.
To sum up I think Rukico is a pretty great option for those looking for a semi-​bespoken suit, have a moderate to high price range, and prizes the quality of the fabric. I would suggest potential customers do some research on the type of suit they would like before walking in. I am a happy customer and will look to have some more stuff made by Mr. Kelly for me in the future.

Wow!!! These guys are great! I had an incident where my pants rip apart and they were gracious enough to help me with the problem. Thank you guys!

My review is from an encounter with Mr. Kelly from 2008. This is long overdue, but hopefully this post helps someone looking for a quality bespoke. Mr. Kelly is an extremely unprofessional individual with serious anger issues. After reading many of these Unilocal reviews, I am shocked that he has not yet been sued.
As someone else stated, this man is a terrible individual! I hired him to custom tailor a suit and shirt for my own engagement party two months in advance. I called him each week to check up on the progress and he repeatedly assured me that I had nothing to worry about. 10 days prior to my party, I called him to check up on the status of my suit and shirt and he informs me that the suit won’t be ready for another month (he doesn’t even have the courtesy to call me and inform me of this). The reason for why my suit will not be ready? Believe it or not, Mr. Kelly openly admits to me that he forgot to send the material to Hong Kong. Apparently my weekly phone calls to him were not enough of a reminder. Nevertheless, here I am, 10 days before my engagement party and I am left without a suit.
A few days later, I went to collect my deposit refund. When I showed up, he informed me that the custom shirt was made, so I suggested to him that since the shirt is custom tailored to my body, I can purchase it for a courtesy discount (due to the fact that his error has now left me without a proper suit for my engagement party). Out of nowhere, he began insulting me in a profanity laced tirade, all because I suggested a courtesy discount. He even disparaged my ethnicity, which was extremely odd as he happens to be the same ethnicity as me. Not once did he apologize for the suit debacle. This man has a mental illness. I can say he lacks customer service and social courtesy, but I’m pretty sure his problems go much further than that. If you read some of the negative reviews, it centers around this man’s irrational anger. If he behaves like this with strangers in a public setting, imagine how he might be behind closed doors with his family. This guy loses his mind for no apparent reason. As another reviewer said, his anger is so extreme, you begin feeling that the situation might become physical. I would avoid this unstable nut job and his overpriced work (you can get a lot better in other places). If you have had a good experience with him, then great, otherwise steer clear of this looney.
By the way, it seems that many of his positive reviews are fake, especially his Google reviews
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Extremely happy with the quality and precise fit of Mr. Kelly’s bespoke.
After 3 suits and a dozen shirts– consistently and detail are my review. I have never seen this good craftsmanship and luxurious fabrics… after 25 years of throwing out my $$ at Brooks Brothers and getting back poorly fitted cookie cutter suitings for twice as much money.
I am an extremely satisfied with LaRukico.

I’ve been going to La Rukico since about 1992 and over the past 20 years I have purchased in excess of 20 suits. The fabric has always been top quality and Mr. Kelly is very good at guiding you to the perfect suit. I have had some tailoring issues but when there has been even the slightest problem, their tailors take care of it quickly and efficiently.
I need to buy some new suits and will be visiting soon. I can’t think of a better place in NYC.

What can I say, the service was great and my suit is sweet. Not to brag but I looked sharp as hell at my friend’s wedding. I even grabbed another stripped shirt to go with a corduroy vest that I rock once in awhile. Thanks Mr. Kelly.

I’ve now been to other bespoke suit makers, this guy is rip-​off on top of the fact that the service is poor. One of my sets of pants is already falling apart 2 years later. Very disappointed customer

I bought my first suits from Mr Kelly in 2003. I still go back to him even though I live in DC. Yes, he is pushy. But that is a cultural thing. He delivers beautiful, classic clothes that last for years at reasonable prices. My wedding tuxedo, my suits for work, and every shirt I wear come from Mr Kelly.
I may be driving to NYC tomorrow to see him, and I just came here to find his hours. I had to post to counter some of the negatives.

I wish I could honestly give this place ZERO stars. My family and I walked into an awkward and annoying situation. I purchased a living social deal for my boyfriend as a present and he had purchased one as well. No where in the fine print did it say limit one per person or anything as in other deals that make it very specific. It said one per purchaser and may purchase additional as gifts. Needless to say we traveled from L.I. to this place for the owner to tell us that only one can be used despite it being bought by two different people. (We had even previously planned on getting embroidery on the sleeves among other things that we were going to pay extra for.) They did not get out business. He refused to change his mind even with us showing him the deal itself. He told me repeatedly to «return» mine. Living social does not do refunds only credits. He was rude and overly pushy that he was not going to change his mind. Living social contacted him also. So now he lost out on our business. He is a sleazy salesperson and by the way seems to be a liar. When discussing prices he stated that solid colors cost more than checkered patterns. (135 for solid and 125 for patterns) He only stated this after he saw us looking at the solid colors. As with any business he is just looking for money but is going to loose a lot of business if he continues like this. We won’t be returning at all. Great location and would have potential but needs new management.

Horrible location. I showed up with a livingsocial deal for custom fitted shirt and I left within 2 minutes. The Mr Kelly guy had the nerve to say solids were more expensive than the stripes and was going to charge me the difference. Very sleazy attitude. Cheap material, small place and sleazy business. Would not recommend.

Quality products, wonderful service and a great price. I’ve been coming here since 2007. My first custom was made here and have not gone back to retail stores.
I’ve had jackets in the past where the first thing I do is take them off when I get in the office. Mr. Kelly’s suits I can wear them all day long and look and feel great in them.
Got my first top coat for the winter and it feels like silk. It was made to my specific length and build. It really stands out from the crowd. Special thanks to Max for having a keen eye and making everything perfect.

I took two suits to La Rukico Customer Tailors for alterations about two weeks ago. I was a bit worried going to a different tailor (just moved to NYC) for the first time considering that one of the suits was a high end Versace suit and the other a suit that basically had to be rebuilt (massive amounts of work). I was welcomed warmly and treated as if I was the only client in the shop. The owners took the time to introduce themselves, introduce their style of business, etc. Additionally, their head tailor «Max the tailor» is incredible. He knows exactly what he is doing, will make strong recommendations and takes ample time with each fitting, measurement, etc. He makes sure that the alterations are in accordance with the overall style you’re going for but will tell you the truth when you need to hear it.
I got my suits back in less than a week because I needed one for a wedding, with no extra charge I might add, and they turned out perfect. Max truly is a miracle worker, at least in my experience. I will be returning to La Rukico for all suit alterations and potentially for one of their Bespoke suits. These guys are great. Thanks again to Max!

I’ve been a customer of Mr. Kelly/​La Rukico over the last year (a little longer). During that time I’ve made purchases for about 15 custom tailored shirts and 2 suits.
First I’ll comment on the quality of work. Comparing to off-​the-​rack, and 3 other tailors I’ve used, Mr. Kelly’s quality of work from Hong Kong is, for the most part, top-​notch. Shirts have always been the exact detail seen in the swatches and also constructed of good quality (with the exception of two that had the sleeves worn out quicker than normal. The measurements felt true to my actual build however, now thinking back I would have asked for a few tweaks here and there (smaller cut in the back, room for a watch in one sleeve, etc.). So with that I recommend if you go (to any tailor for that matter), either ask questions or specify EXACTLY what little details you want done. After all you are paying for it. The suits were also constructed as detailed and in good quality. I like how little details were not overlooked (back seam on waist pants for support, extra wear material on inside of pant leg bottoms, and of course the obvious signs of a bespoke suit — surgeon’s cuffs, embedded name inside suit, etc.).
Additionally, Mr. Kelly has always been pretty good about when I come back with some adjustments and to make a couple tweaks here and there.
But now onto the service and such. Customer service is anything but «standard» here. One usually looks for the one-​on-​one customer experience and at the very least to go into a custom tailor to learn more about what he/​she would want and such. Like I said, learn NOT lectured or treated with disdain. The initial times I was in I was able to ignore that for the basis that the quality was good, but coming back I felt like I had a burden to deal with every time I wanted to drop by, in having to deal with his poor customer service and lackluster professionalism. I’ve probably been in a few times over the last few months and yet still they don’t even recognize me or have a record in their minds — poor client relations in my mind. You would think that after 10+ orders this year alone they would know who I was, as well as the 5+ orders from my brother.
So in conclusion, I would say if you can get in and cut through the cloud of egotistical B.S. and dictate exactly what you want and keep the hostile tone down, the quality is great and the price is good for what you are going to likely find in the area.

So in the description for this place, La Rukico Tailors is described as being all about you. Well… that is a lie. I had brought two pairs of pants to be fixed by their tailors. Each had a different problem. One pair turned out fine, the other was ruined and could no longer be worn in public. I asked for my money back on the pair of ruined pants, and this is where something happened that I had never, ever seen happen before. I, the customer, started getting yelled at, very much the same way described by the other reviewer. I was told by Mr. Kelly that I have no common sense, that I am stupid to think there is anything else they could do, that it is my fault I can not wear the pants. It was absurd, I paid for a service they could not provide, and they would not refund my money. This place is horrible. I have never heard of a respectable place that screams at their customers. I would not recommend anyone use their services. The whole idea of the customer always being right does not exist in this sorry excuse for an upscale custom tailor. If you feel like being screamed at, if you feel like being treated like crap, if you feel like going against all basic rules of human decency, morals, and ethical business values, then please visit this store. If you have even an ounce of common sense, do not go anywhere near here.

My history with La Rukico is as follows. I bought two shirts from them about 2 years ago. At the time I received great service, the two owners of the shop I believe are father and son and were very friendly people. Once I got the shirts I noticed that they were of good quality (not extraordinary in anyway but acceptable) but that the neck was far too small. I could not even button the neck, not even close. I am a medical student so the time I have to spend trekking back and forth to midtown to get all this fixed is very limited. I basically forgot about it and just wore the shirts occasionally when I didn’t need to button the collar.
Two years later I decided to give them a second try. I went in and explained to them that I had previously ordered two shirts from them and that the collar was too tight so I wanted to make sure that the collar fit properly this time. In fact I told them to make it an extra half inch bigger for comfort. Three weeks pass and I get an e-​mail saying my shirts are ready. I run in an pick them up quickly without trying them on. Once I get home I notice that while the collar is marginally larger this time it is still much too tight. I wear the collar to work the next day thinking that maybe it will loosen up but the only thing that happens is that in the middle of the day to top button literally pops off.
I go back to La Rukico and explain what has happened and how I now have 4 shirts that do not fit me. I ask if he can please fix these two other shirts that I have as well. To my complete shock he becomes enraged, actually shaking with anger, and tells me that there is nothing he can do about a shirt he made two years ago and that I should «throw it away.»
Needless to say I am very dismayed by this reaction. I would not advise anyone to shop at this place. You will be treated like a king until there is a problem at which point it seems his ego cannot withstand any hint that he may have made a mistake. I will not be back.
UPDATE: I recently went back to La Rukico and was subjected to more of the same. Mr. Kelly did indeed fix my shirts and also provided an extra collar should I need one. I would also like to state that the quality of his shirts is good and the price is fair. However, he has by far the worst customer service I have ever experienced. When I went in to pick up my shirts he accosted me about my Unilocal review and demanded that I take it down. He called me a liar and said it was completely unreasonable to expect him to fix a shirt that was 2 years old. I responded that I understand that 2 years is a long time and that I would have been willing to pay for an alteration but did not think it was reasonable to be completely unable to fix a shirt beyond 2 years. He responded by GRABBING ME BY THE ARM and telling me that I know nothing about the tailor business and so I shouldn’t write about things I don’t know about. He also mentioned that he could likely not fix a shirt that was even 4 months old because they run out of fabric. Needless to say I was shocked that he would go so far as to actually grab me by the arm. He offered me a refund for the shirts he had just fixed which made no sense to me since the shirts had now been fixed. He again reiterated that the older shirts could not be fixed because the material was no longer available, even though these were solid colored white and blue shirts. Throughout this exchange Mr. Kelly was extremely hostile and aggressive towards me to the point where I felt there was a threat of physical violence.
If you go to La Rukico and everything goes perfectly you may well rate this place as 5 stars because the quality is good and the price is cheap. However, as you can see in other reviews on this site as well as elsewhere on the internet, Mr. Kelly has a rage problem and if there is anything that you are not satisfied with you can bet on being treated poorly and yelled at. I will not be back to La Rukico and am more than willing to pay extra money if need be to go to another tailor who will no berate me and even grab me physically.
I stand by the accuracy of this post 100% and you can see that unlike some other reviewers I have many other reviews and a good reputation.
Update: After giving up on La Rukico for good I went in search for another maker of custom shirts. This search led me to Micheal Andrews Bespoke. I have recently purchased a suit and 1 shirt from them and have to say that the whole experience as well as the final product is infinitely better at MAB. You will pay an extra $ 50 a shirt (170 instead of 120) but what you get is an incredible customer service experience and a shirt that fits you perfectly. The difference in quality between an MAB shirt and a La Rukico shirt is bigger than the a la Rukico shirt and off the rack – no joke. Don’t even get me started on the suit. It is a work of art.
Please do yourself a favor and check out MAB. The difference will blow you away.
*I have no relationship with MAB

So, I had a pair of pants made here… Not sure whether Mr. Kelly ever dealt with ladies before… He was quick and abrasive and I know for a fact he treats his male clients really well — read the previous review.
They hemmed the pants w/​o asking me about my preffered lenght! I thought they would leave them unfinished but got the pants I could only wear these with flats, which I never really do. I was shocked and appauled. There was no fabric left to remedy the problem! He took the $$ prior to delivering the finished work, so there was little I could do. He barely even looked at me and had his associates do all the work. I guess he gets enough business but fellow Unilocalers beware! After spending over $ 300 on these pants, I’d rather go to Bergdorf and my neighborhood tailor for alterations… Shame shame.