KLISolutions

Called KliSolutions last week for a project. As usual, great service and quick response. Love this small consultant firm !

I found this company from searching through the Unilocal website. My laptop wasn’t booting up so I decided to give this company a try. They have fast customer service and were very informative. I had lots of questions and was relieved to find that they were very patient and supportive. My laptop works great now and it didn’t take long to get it fixed. I would definitely go back to them in the future. Thanks KLISolutions!

I have retained KLISolutions for my law firm about 5 years and found them very professional and patient working with their clients. They have good trouble shooting skills and excellent customer services. We always get prompt services whenever we contact them for any computer issues. They also charge reasonable fees for their great services and I am very pleased with it. Will definitely recommend to friends and family.

KLI Solutions was referred to my organization by one of our colleagues, and they come highly recommended! They have been providing IT support to our organization for the last 4+ years and have been able to answer/​solve every question/​problem we have encountered. Staff is friendly and work fast and efficiently to meet all our needs. As someone who is not very tech-​savy, I appreciate their patience and support in helping me solve and walk-​through all the tech-​issues that arise.

I needed help on my website, a friend of mine referred me to KLI Solutions. They provided a solution to my web development needs at a fair and affordable price that met my budget. As for their customer service, they are responsive to emails and calls within 24 hours. Will be using their service in the near future, again.

I had spilled orange juice onto my laptop keyboard! This was the first time i had done this to my laptop. I tried starting it up but it would just automatically shutdown. I contacted many different computer repair stores about my laptop and told them what had happened. They all pretty much told me that it was most likely «not fixable». I did have one computer repair shop tell me that it doesn’t seem fixable but they can take a look at it if I brought it down to them. I did exactly that and it turned out they wanted to charge me a hundred dollars just for taking a look at it but not guaranteeing me if it was possible to fix. After hearing that I took my orange juice stained laptop back and was very frustrated thinking that maybe the laptop is good as dead. I gave up for the weekend but when I got to work I started searching for other computer repair shops. I actually happened to find this company’s website online. It looked professional enough and decided to go ahead give them a call. No one picked up at first and I had left a voicemail with my contact info. At this point, I thought ok maybe I called a bit early and decided to call back later. To my surprise, five minutes later I get a call back from them apologizing about not picking up earlier. I accepted their apology and told them about my clumsy accident. From there I was asked how long ago the spill happened and after telling them, he told me to power it on and see if it loads and if the keyboard or touch mouse works. The laptop loaded but my keyboard and touch mouse wasn’t working. I was instructed to find a spare USB keyboard and mouse. Plugged it in and as he instructed me I was thinking to myself whether he was going to charge me for this. Turns out he didn’t. To make a long story short, he ended up diagnosing that my laptop keyboard and touch mouse needed to be replaced. Their technician, Kenny, had sent me an email with instructions on where to order my replacement. He said that they do house calls but if the client is uncomfortable that they can meet at a location where the client is comfortable. He also included the pricing for labor if they were to do it. I ordered the parts and decided to let the computer guy take care of it. I met them at my local Starbucks and right there in front of me in less then 20 minutes, stripped my laptop down and replaced the keyboard and touch mouse along with wiping down some parts on the laptop. He gave me an invoice with the amount of 60 dollars and the rest is history. Laptop works fine. I’m happy with their service and would use them again. I took one star off because they don’t actually have a brick and mortar place for me to drop my laptop off for repairs.

I was referred to KLISolutions by a friend and I’m so happy I used them. I wanted to make my own website/​blog and they gave me exactly what I wanted. The staff I worked with was very friendly and listened to everything I wanted. He was very responsive to emails/​phone calls and was able to complete the website earlier than planned. The price was very reasonable and I was not disappointed.