Kitty in NY

This company has given me back my sanity. Seriously! I have a very skiddish/​nervous/​VOCAL cat and had been using another cat-​sitting service for two years since living in NYC. This other service did not focus primarily on cats (they were also dog walkers — which is fine) but at the end of our relationship we were dropped by them because they told me my cat was too «nasty». They actually called me on my last day of vacation to tell me this. My cat is not viscous, nor has she ever attacked anyone, and after pressing them for more information they told me it was because my cat was loud. Yes, she’s loud. They’ve worked with her for two years. She meows and occasionally hisses — she’s a cat! So after a minor breakdown (this is my cat, any cat person will understand they’re like your kids, and I was feeling like a terrible mom), I searched Unilocal for a good two weeks and did a lot of research before contacting Kitty in NY.
To those who are unfamiliar with this company, they focus solely on cat boarding and sitting, whether you take your cat to a sitter’s own apartment, or they come to your apartment for feedings and play time. After talking to Jose, the owner, who by the way has been nothing but incredibly responsive, we both decided the best option was for the sitter to come to my apartment since as I mentioned I have a nervous kitty.
We were matched with Sam and he came over to our apartment so we could meet him, he could meet me and my husband, and our cat. It was great to establish a relationship so we could make sure we were all on the same page.
The first time we needed him to cat sit was just under two months from when we were dropped by the previous service, so to say I was nervous and worried is an understatement. Sam texted me every day with little updates and about 8 pictures of our cat, which put me at such ease. He has since watched our cat two more times, with another visit scheduled for this weekend while we’re out of town. Our kitty is always so relaxed when we get home from our trips, which she never used to be, so I know she is getting great care by Sam.
If you’re nervous about a cat sitter, look no further than Kitty in NY. They are friendly, responsive, and they truly care about what is best for your cat/​s. THANK YOU Jose and Sam!

We boarded Albert over Christmas with Jessie and her husband in Brooklyn. He was super nervous when we first dropped him off but I could tell he was in great hands. We received regular updates and pictures from Jessie. You could tell they love looking after cats and were very caring. When we came to collect him, it was actually difficult to get him into his carrier because he had made himself so at home!!! Great service and great experience.

Excellent service! We will look forward to using Kitty in NY again. We had Patrizia and she was great! She sent us pictures from every visit, and it was clear she had experience in the care of animals. She was very responsive, which allowed us to enjoy our time away without any concerns regarding the well-​being of our cat.
I would recommend this service! Great experience…

Excellent service! Super responsive, trustworthy, and caring.
I would highly recommend Kitty in NY, for any cat sitting needs you may have.
Jose sent daily updates and photos, and followed up after the final visit. Very impressed with all aspects of Kitty in NY.
I will be using them again!

I recently used Kitty in NY (again) and Jose paired me and Sweet Pea up with Robert. (Lynn had moved away from my area so wasn’t available) I loved Lynn so I wanted to make sure i had someone equally as awesome and Jose came through once again! Rob was fantastic. We went for a site visit and he has a wonderfully bright and spacious apartment and Sweet Pea immediately took to prancing around checking everything out. When I brought her back to drop her off, she didn’t seem to even notice that I left. She was too busy roaming around. Rob sent me photos and text updates during the 2 weeks I was gone and allowed me to relax and enjoy the vacation without worrying. Thank you very much I will be using this great service again for sure.

This is a wonderful service. for longer trips, it is affordable versus a sitter who comes by to check on the animal once a day (plus with kitty in ny, your cat gets round the clock attention).
A friend recommended this service and Christine in particular. Christine has cared for my 15 year old with special needs as well as an extremely energetic kitten. Christine is a natural with cats. She loves them and they love her back. She spends time with the animals and provides frequent updates. She is also flexible in working around pick up and drop off schedules.
Prior to signing with a carer, you will visit the carer with your cat so everyone can be at ease. Very well run service.

Carolina is the best. We went out of town for a week and we left our babies with him. We have two cats they are brothers, one is very friendly and outgoing but the other one is very shy and scared of new people. My cats were so happy with her, one of them was so in love with her and didn’t want to come home. When we get home he just lay down on the blankets she used with them and started crying like he missed her. She updated me every day while I was away so I was very comfortable and secure they were fine.

fantastic customer service, turnaround and sourcing.
my husband and i were in a real bind and needed to find a place for our cat for a couple of days with just 24 hours notice.
jose was fantastic — quickly answered my email, got the basics on my situation and cat, and turned around a home for her in just a few hours.
we ended up not having to use kitty in ny, but knowing that such a fantastic resource is out there is great.
jose — thanks again!

I had used KittyinNY services three times over the course of last 3 – 4 months:
1. Destination wedding over the course of summer
2. Nearly two week European holiday
3. Conference in Canada for almost a week
So I feel like I had gotten a really good exposure to both the owner and the «kitty babysitters» and these are literally the nicest most kind and most professional people in the world.
I was pretty uneasy leaving my cats for almost two weeks when going to Europe especially since I have Peterbald cats who are naturally very needy and one of them requires two different types of eye medicine and lysine gel. My cats are my kids so this was a really big deal.
Jose came to my house (he is amazing!) along with Oscar and we were able to arrange twice daily 45 minute visits. I immediately was drawn to how warm, genuine and all around nice Oscar was — everyone loved Oscar ! My cats loved Oscar ! My hubby loved Oscar ! Even my doorman loved Oscar ! Even almost a month later, when I told my doorman Oscar is coming back to watch the cats again — they were like: «Oh, yeah, Oscar, very nice guy.»
Literally, he was so nice, that even my doormen remembered him from a month before! Additionally, he takes professional photographer like photos and sent us a bunch of pictures each time that were one of a kind ! He seriously must be a photographer because these photos were so good, that my husband actually used them on his instagram page for the kitties !
So in short, thank you Oscar and Jose from the bottom of my heart, for all your amazing work and I can’t wait to use your services in the future !

Used Kitty in the City for our cat, Larry, for the weekend, and it was great! Very good pricing, pretty easy to use (maybe a few extra emails back and forth then just your basic kennel, but I think you need that for a more personal feel). We had Anh, and she was fantastic! So friendly and personable. She sent us multiple picture and video updates of Larry throughout the weekend so we would see how he was doing. I would definitely recommend the service (especially Anh) to a friend.

Jose responded quickly to my initial enquiry. Within a couple of days, he had tee’d me up with my eventual sitter, Kate. It was a great experience. Kate was very accommodating with drop off/​pick up arrangements, has a great space for cats, and showed she was very mindful of Molly’s (my cat) wellbeing. I even got photos and updates every couple of days while I was away.
This was my first experience with Kitty in NY and it couldn’t have worked out better.

An excellent service. Jose, who runs Kitty in NY, is extremely conscientious, prompt and thorough. He worked closely with me to find someone who could take care of my cat, even though she’s very difficult, and went out of his way to provide extra assistance to both me and the cat-​sitter (he sent over a phermone treatment device, and even had someone come over with only 15 minute notice to help us get my cat out of her hiding place.)
Robert, the care giver, was extremely kind and responsible. He regularly sent updates and photos to me. And he took the time to look after my cat’s happiness by setting up a play area and following my medication and feeding instructions faithfully. I couldn’t have asked for a better person.
All this, and the rates are MUCH lower than any of the other services that I could find. I highly recommend this business!

New York is definitely the pet-​loving capital of the world. Unfortunately, when you’re the proud mama of a spoiled feline furbaby, it can be hard to find someone who does not have any pets who can care for your little angel when you’re out of town. In fact, it felt like everyone I approached had a pet – a big no-​no for my attention craving kitty. This was when I decided to google cat sitting services in NYC, and I came across Kitty in NY.
Jose was really nice and attentive (responded to e-​mails super quickly), and set me up with the PERFECT sitter, who I got to meet beforehand (in her apartment, enabling me to check out the space as well). During my trip, the sitter (Nesha) sent me at least one pic of my furbaby for every day I was out of town (a total of 18 days). Although I was physically distant from my cat and NYC, I felt so comfortable knowing that he was in such good hands. My cat was taken care of sooooo well, that I actually think he may have been a little upset when I finally came to pick him up. :-)

If you are traveling for an extended period of time and your friends are not «cat persons» or have expensive furniture they don’t want spoiled, this is a great solution! The booking process is easy and you get to meet and approve of the cat caregivers who will be looking after your cat.
We’ve used the service twice already and are very happy with the outcome. This is our go to place for cat boarding. Our cat is the only animal in the house and she gets all the attention she needs. That’s important for us, since she is shy and needs time to adjust to new people (probably animals too).
We had Autumn and Jeanne look after our kitty and they both did a great job! Jose (the business owner) has also been very responsive and accommodating throughout the whole process.

I would like to explain my experience so everyone can understand what your getting yourself into.
At the end of Last month, I contacted this service to take care of my cat at the beginning of next month for a week. I submitted a request online, within two days I had to reconfirm my dates and information, and Jose would contact caregivers near my area to see if anyone is available.
Apparently a caregiver named Carolina was available, so Jose gave me her information to contact her.
This is when everything starts to go downhill:-/
1) I called her, and her phone number didn’t work. It rang like it would go to voicemail, but then a message at the end said «this number does not take calls at this time». I emailed Jose again telling him what happened. He sent me her email, said to email her, and said he would also contact her as well.
2) I didn’t feel comfortable trying to contact someone who’s phone didn’t work, specially to take care of my pet (red flag) I emailed Jose again saying it seemed counterproductive to continue and if he could maybe find someone else. He said he would and he did within a day or so.
3) The next caregiver was Anna Maria who apparently was out of the country till mid month (about 2.5 weeks away at the time) and that I should only email her until she returns. So I decided to email here and try to get some sort of dialogue going since she isn’t in NYC till two more weeks.
4) the correspondence between me and her was sparse. She didn’t really respond quickly, nor did I get any information on her more than her name and where she lived. A week passed then I get a phone call from the previous caregiver, Carolina, who was unreachable at the time, and she left a bs voice message saying that she was gonna call me the previous week but she «didn’t have anytime». Sketchy to me since I tried calling her 2 weeks ago. I called her back telling her I moved on.
5) so after almost 3 weeks of trying to find someone through this company, the weekend came where Anna Maria was coming back and I emailed for her schedule, so I could play my week ahead. Not really an answer. So far, 3 weeks in, no caregiver, no scheduled time to meet. Then the day came where she was back in NYC and finally she mentioned meeting on Tuesday at 5. I emailed her back saying I could do after 5. No answer.
6) Monday arrives and I get a email from Jose saying that I need to hurry and try to meet these people because there is a high number of people looking for caregivers on my selected dates I’m gone.
«Dear McKay,
Please try to contact and meet Anna Maria (she came back to NY yesterday). Due to the high number of requests for those dates we ask you to please confirm your reservation as soon as possible.
Anna Maria —
Thank you for your understanding.
Have a good day,
Jose»
If you don’t know what’s going on, does this email seem like your checking on things? No it doesn’t, it just shows you want me you want me to do the work and you collect the money. Never did Jose ever ask how where things. Did u speak to her, nothing. No concern from him at all besides the end result-​payment. I have been emailing, for weeks, if I can’t get a answer from your caregiver, what am I suppose to do?
Well honestly I had enough, I have spent over 3 weeks trying to find a caregiver through this service and I’m doing all the work trying to line up these people to meet. I just don’t understand why I’m paying this service any money if all they do is give me a phone number and email. Then Anna Maria called me seconds afters Jose email trying to set up a time. So all those emails, turned out were pointless. I emailed her telling her I will find someone else
I was furious at Joses email, specially since he was pushing me, though the caregivers are flakey. WHAT MORE DO YOU WANT FROM ME, I’m
The customer!!!
I might as well put up a Craigslist add myself and interview people. Honestly it would save me time and energy. In the middle man between a business that doesn’t know what’s going on and it’s employees, that have the communication skills of teenagers. I’m suppose to pay the service and pay the employees for… me hunting them
Down and playing phone operator.
It’s honestly way too much work if you work full time. I could understand wives and people who stay at home all day or work
From home to spend close to a month trying to find a someone to feed my cat twice a day, and clean it’s litter box once while I’m gone.
I just don’t find this to be a stable or responsible way conduct business. I was patient and I tried, more than I should have, but the way this business is structured and how unreliable their caregivers are, I suggest trying another service (fyi I tried Katy’s Kitties, as well, then never called me back)
I just can’t believe how difficult this was just to find someone to take care of my animal, and have this business make me responsible for conducting their business, then tell I need to hurry. Like seriously amazed.

Kitty in NY is the perfect option for cat owners who want to make sure they’re leaving their cat in good hands — because those hands are of another cat lover!
In particular, I had Aaron Yellin watch after my cat Penny when I was traveling internationally. Aaron is an AMAZING sitter, I’ve never had any worry that my cat wasn’t in a loving, kind, and caring environment. He sent me daily pictures, videos and notes to ensure my cat’s wellbeing (and I’m pretty sure when I came back to pick her up and take her home, she was *disappointed* to be leaving Aaron’s funhouse of cat love).
Would highly recommend to any fellow cat people!

Kitty in NY is amazing! I am soooooo picky about where my cat should stay but Jose always comes to the rescue… recently suggested Patrizia to me and she was amazing!!!
She just knows how to care really well for animals in general and she even taught me a few tips to help me with feeding issues for my cat. She’s super sweet and very responsive and she has the cutest 1 bedroom apartment. There is alot of light in her apt and there was alot of space for my kitty.
I really really recommend her. Plus she sent me picture regularily and when I forgot to get his treats she went and got some for me.
Ask for Patrizia!

Yep, I’m on board with all the other ⁵⁄₅ reviews.
I bugged the heck out of Jose with finding me the right sitter and after giving me three to choose from I made my selection.
I found the price reasonable for someone to take my baby under their roof, under their care. Although, if the prices went up I would have to reconsider the value and start looking elsewhere. But let’s hope that doesn’t happen for a while!!!
I would immediately recommend and return to kitty in ny.

Great service from all involved. I found Kitty in NY after searching for someone to watch my cat while I was out of town over Thanksgiving holiday. Jose put me in touch with Ada. I went over to meet her at her place and she was a pleasure to talk with. I felt comfortable in leaving my cat with her. She updated me by text with pictures and my cat settled in nicely and seemed very happy when I came back to pick her up.
I would recommend this service to everyone.

My sister usually cat sits for me when I am out of town. However, this time we had to find an alternative option. My boyfriend found Kitty In NY on here and suggested we give it a go. Being a stereotypically paranoid cat owner, I was skeptical to say the least but I figured it was better than taking her to the boarder where she’d sit in a cage for a week. Let’s just say it was the best decision we ever made!
Jose was very quick to respond to all of our questions and was polite, courteous, and highly reassuring. Our caretaker was Amanda in Forest Hills and she was simply amazing and likewise highly responsive throughout the whole process. We were able to meet with her beforehand and see where our cat would be staying, which was very reassuring as was her genuine love for animals. And when our cat was with Amanda, she would send me daily updates and photos via text so I could see how our cat was doing. It was so wonderful to know that our cat was in such good hands and having a good time.
Overall, this was a great experience and I will not hesitate to use this service if I need to again. It was so great to be able to go on vacation and not have to be concerned about our little furry friend! Many, many thanks to both Jose and Amanda!!!