Keratinbar

Just got my hair done here, wanted to try it out because I had a groupon. There was a sign at the register, the host who greeted me, AND the stylist all requested that I tip for the actual cost of services and not the discounted. Alright, alright I got it, I was gonna do that anyways, you don’t have to remind me three times. It felt tacky, especially in a Manhattan salon. But The place is stylish and in a great location. My stylist, Kathy was very nice but I had a feeling she could’ve been more thoughtful. I sat waiting to get blown out while she was chatting with another stylist. I could tell that She was rushing through my blow dry to get the the next person. The second she put the dryer down she left me and went to the next person. Didn’t even take my robe off of me or brush the hair off. Before I could even grab my purse on the table, she had someone in my seat. The assistant, I think her name was Aurela made it all up for her. She was so kind, always asking me if I was comfortable, if she could get me a magazine or something to drink. She seemed genuinely happy and concerned with giving me a good experience. I would come back because the hair cut and color was nice and would come back for Aurela. :)

I’ve gotten keratin treatments done for years now in different places and had yet to find a good place in NYC that wouldn’t be over $ 300. I made the mistake of going to KeratinBar TWICE cause i thought maybe the first time i’d just gotten bad service. but nope. Both times the treatment was horrrible and lasted barely two weeks if that (on top of the fact that they ask you to tip $ 80 dls on a $ 120 treatment, such a SCAM).
Anyway, for all you ladies and gents that love your keratin, i wanna save you some time and money and tell you that at Brazil Rio Spa they were friendly, professional, and most importantly the best brazilian Keratin i’ve ever gotten!!! finally! Definitely go here to get your Keratin!

I’ve just recently got my cut with Brenda and I liked it lot. I got a coupon from Groupon and my cut was only $ 40. I have medium length dark brown hair with caramel color partial highlights and I wanted to cut a few inches long off my hair to even it out after terrible layers that I had from my last haircut. Brenda was so easy to talk to and understood exactly what I wanted. 4 starts only because the salon itself is kinda small and narrow and there are lots of seats arranged like in a bar. It was a bit crowded. But I am still going back for my next cut with Brenda.

Friendly stylists and atmosphere, but very unhappy with my Keratin results. I paid a few hundred dollars for Keratin, as well as an extra fee for the «gloss.» I left the salon very happy with the keratin treatment, but it’s only been 2 weeks and the treatment has completely washed out of my hair. I’ve gotten this done at other salons where it lasts 6 months and for a cheaper price. Considering this is the «KERATIN» bar, this was very deceiving and I am super disappointed.
Also, I asked the salon to sell me a sulfate-​free shampoo after my treatment. They picked out a $ 30 shampoo for me and told me it was the best one. It’s actually called «After Keratin Treatment» shampoo. I came home and used it a few days later only to read the label to find out it contains sulfate! What a waste of money and time. I will never return or recommend this place to anyone, it’s a rip-​off.

I live in the neighborhood and have tried out a variety of services at Keratinbar. The staff turns around quickly and service overall is pretty uneven, but it’s the best value for a basic keratin and it does the trick. Unfortunately have not had good results for anything beyond the basic keratin treatment. Got highlights once and they were not good. Got a haircut a few months ago and my hair was completely different lengths on the left versus right side. (!)
Came in for 24 hour regular keratin treatment and got up-​sold to the supposedly amazing K Gloss Smoothing Treatment. $ 50 more but if it’s really that great, why not. Unfortunately the stylist didn’t tell me until after mid treatment that this formula have to be left in for 3 days for best results. Unlike the 24 hour formula I’d come in for! Bad customer service.
Immediately after, my hair felt kind of dry, not the usual silky feeling post-​keratin treatment. Made it easier to wait out the 3 day period, but after washing my hair was much dryer, more damaged feeling, and very prone to tangling! Not the smooth silky feeling I get with a regular keratin treatment. I’m so annoyed that I paid extra for something that not only is worse than what I came in for, but even had a bad effect on my hair!

I ended up with Patricia as my stylist coincidentally, almost a year later– and she was once again, FANTASTIC. We chopped off about 8 inches of my hair, which is insane. She killed it. She gave me the best blonde highlights and I haven’t stopped receiving compliments about the color!
It’s always a relief when you find a reliable hairstylist, and I plan on continuing to use her from here on out.

Had a haircut with Jason a few months ago. It was great. Just had full (blonde) highlights with Jason and a trim yesterday. They’re fantastic. Jason’s fantastic. He takes the time to discuss exactly what you want and is very willing to answer all of my (probably excessive) questions about what color vs bleach does to hair, color theory, what’s best, product recommendations for my hair type, etc. I’ve never had anyone else there do my hair, but based on Jason’s work alone, 5 stars.
4 stars for the lack of email replies (I emailed their contact email from the website 3 times with no reply) and the sort of hidden charges (if you’re doing blonde highlights with bleach, there’s a 50 charge for glaze/​toner, which you need and should really just be included in the total advertized price of highlights).
Other than that, the place is clean, everyone that worked there while I was nice/​friendly.

Worst service ever. I’ve been getting keratin treatment for more than 5 years and I’ve never had such a bad experience. Not only My hair was styled horribly, but it looks completely unhealthy; certainly much more than before getting the treatment. My hair looks freezy, split ends popping out all over. The stylist Devon was more worried about his phone than what he was doing to my hair. And him and the receptionist and manager had all different notions and versions of how the treatment works and how much time you have to wait before washing your hair. It is also different than what it says on their website.
I finally got my hair rinsed and I dried it myself– they offer to do it, but I just wanted to get it dry and get out of there. I showed the receptionist how my hair was looking and they ask me for a photo before getting the treatment. I didn’t know I should take picture of my hair before going to the salon. It tied to see if I could get my money since I will probably have to spend that or more somewhere else trying to fix my hair. They told me that to do that k had to sign a waiver releasing them from any responsibility of damage to my hair, which is so ridiculous to ask after the fact. They also told me that they had to wash my hair again to take the keratin out. This because they thought I was trying to con them into getting a free treatment. I just wanted to get out there and not have any of them touch my hair, so I left having payed for the worst service ever and being accuse of trying to take advantage of them. Please don’t go there.

I strongly recommend NEVER going here. I had a groupon for full highlights, cut and style. I was given Brian. First, he insisted I not use my phone while in his chair (he was cutting and had bleach, so I said fine). I explicitly said I like to be very blond. He said ok and suggested I add a gloss, and there was an up-​charge of $ 50. I was fine with that, I wanted my hair nice. When it was all done (before drying) I looked in the mirror and said it is too dark, not blond like I wanted. He said it will look better dry. As he was drying, I said, this isn’t right. He then said we had «an oral contract» as to what was to be done. I said I have been doing highlights for 20 years, sometimes it doesn’t come out the way you like but please just put some lighter highlights in. I just wanted him to fix it. He said he wasn’t fixing it. If I wanted more highlights, I should go to the front and pay for additional services. I said I wasn’t paying for more services, I am not paying for what I got now until it is fixed. He then told me if I don’t pay I will be engaging in «theft of services.» I said I am an attorney, that isn’t what this is. I just want my hair fixed. He said no. He then called the police (or pretended to, who knows) and then ran into the back. I then asked to speak to the manager. One person told me he was in the back and would be out in a few minutes. A few minutes later I asked where the manager was and another person told me there was no manager there. I then spoke to a nice gentleman who said he can help with color problems, not money problems. I said I don’t have a money problem, I have a color problem. I asked Brian to fix my hair and he refused and called the police. The gentleman said he didn’t have anyone to fix it the rest of the day. I left (the police never came) and went to another place to fix it.
BRIAN IS THE MOST UNPROFESSIONAL STYLIST. He is rude, and I said he didn’t do anything wrong, it just isn’t what I wanted and please fix it. And then he started calling the police. BRIAN SHOULD NOT BE WORKING THERE.

Highly recommended! Love how my hair came out used the groupon voucher, my hair stylist was so down to earth. She introduced herself and was so kind to me, ask me if everything was ok everytime she did something that she thought would either be too hot or hurt. She explained the entire process to me before starting the actual treatment. She explained the difference between the ez treatment and the k gloss I ended up getting the original treatment purchased from groupon, but she told me that I could come back and compare the k gloss with this treatment. I will definitely be going back I feel as tho they treat you so kindly. I was offer something to drink and magazines to read as my hair was getting done. I did not have to wait to be taken care of and I was done in a hour. My stylist explain and answered all of my questions she was so patient with me. Gave me a lot of helpful information on how to keep my ends from looking dry. Definitely a great buy!!!

Came in for a keratin treatment discounted with a Groupon (the regular cost is $ 350). My hairstyle was really funny and bitchy at the same time. I really enjoyed his sense of humor (although mean at times).
My experience at the actual salon was great but I can only give Keratinbar three stars because my hair looks the same as it did before. I’ve gotten the Keratin done before at other salons but this time I did not see a difference in my hair when I washed the treatment out. It is still frizzy and super curly (just a tad bit softer).
And this was after tipping on the $ 350. (I don’t know how they get away with charging this much for keratin unless of course they use a much cheaper product for Groupon customers).

They upsell you right away, she did not listen to what I wanted. Customer service is bad. I realized she left me sitting with hair dye on my face… You should not do that to your client, the faster you take it off the better with out staining your skin. The lady who washed my hair was very good and sweet. The hair dresser was unpleasant, and did not tell me what the next step was at all. I could not understand her… I would not get color done here. I should have listened to the other reviews. Such a terrible experience.

Keratinbar is one of my top places in Manhattan to get my hair blown out. The salon is simple and clean — and the hair dressers are FAST. You can book online easily, and you get 50% off so a blowout ends up being $ 25. They recently had unlimited blowouts for $ 100, but I think they stopped offering it.
Devon is my favorite stylist — book with him! I’m in and out in under 30 minutes with a blowout that will last me at least half of a week. If I need a trim, they’re happy to add that on even if I haven’t booked it.
A gem!

Alexis is the best! She gave me full Balayage highlights, haircut & blowout and it looks amazing! She was very sweet and personable. Overall, the salon is small but clean. I had no problem booking an appointment. I will definitely be back!

Love this place! Hard to believe the reviews aren’t better given my consistently positive experiences here.
I went on the recommendation of a friend a couple of months ago and have been getting blowouts here 1−2x a week and couldn’t be happier. Nicest staff, easy online booking, great blowouts that last for days (in the shortest turnaround I’ve found) and all for a great deal. Highly recommend!

So it was not me who went here but M who came out looking so awful I have to give one star. Her hair cut was terrible and it took like 6 weeks to look somewhat ok. Maybe this place is just for blows and keratin treatments… cut was really not their thing with M.

As someone who has gotten keratin treatments every 6 months for the past 4 years, I’ve been to many salons. Keratinbar is somewhere in the middle, not awful but not the best experience I’ve had.
I bought the groupon since I was living in the area temporarily, and even with the mixed reviews, I figured I’d try it.
The salon itself is very pretty. Clean and modern. The girl at the front desk was not super friendly, but not rude or anything either.
The girl who washed my hair was sweet and did a nice job. She got me a glass of water and some magazines, which was very nice of her.
The stylist who did my hair was fine. Nothing exceptional but definitely not bad. She never told me her name, but she had an accent if that helps anyone. She worked fast, I was out in and out of the salon in an hour and a half. She had me wear a mask to avoid inhaling the fumes, which I appreciated since most salons I’ve been too have not done that and I get irritated from the smell.
The blowout came out good and my hair now is less frizzy and tameable. I wish they were a bit nicer or more personable? But other than that, it’s a fine quick place to get your hair done. The groupon was worth it for me.

Conflicted about whether I want to give keratinbar 1 star or 5.
I went in to get full highlights and a cut. My stylist and I discussed natural looking, warm honey toned highlights and a glaze, and for the cut I just asked her for a trim. What I ended up with was icy blonde streaks and stripes sporadically painted across my head and a shaggy haircut. It was reeeeaaaaalllllly bad. I was super upset about it.
Needless to say, I called the next morning and told them how unhappy I was with the cut and color and they immediately scheduled me an appointment that night with a different stylist.
I went back that night and my new stylist Kathy was amazing! She basically gave me a whole new head of highlights and a new glaze and cleaned up my cut. I was convinced there was no way to fix my hair, but she gave me the exact color I wanted to achieve the first time. She was so professional and she really knew what she was doing. Thank god for Kathy!
And they didn’t charge me for anything they did to fix it. They were super apologetic about everything as well.
Very mixed experience — in the end, a good one!

Went here tonight to get a blowout and wow can I say how terrible this place is…
First I walk in the hair washer was fine and then I sit down and the stylist goes your hair looks like cotton candy. okay well that is awkward did not have to be so rude.
Then she half– asses the blowout I could have done a better job myself while she is picking up her cell phone not once– but twice. I almost felt like I was getting pranked.
I cannot believe they would even let their hairdressers treat customers like that– I will never go back to this place even if someone paid me– it is that bad! Not only was the service HORRIBLE the blowout was even worse. I asked her to curl it b/​c it was so bad and she said «I know my blowouts and they will stay» well low and behold I am home and it looks like I did not even wash my hair.

I was shifted to this location from my usual spot on 7^th Avenue.
I was greeted promptly by who turned out to be the shampoo person. She got me some water and I met the hairstylist. I’m blanking on his name because I think he only told it to me once. I subsequently told him I had bought one of Keratinbar’s $ 75 for $ 350 packages and we went straight to highlights.
I have long and deceptively thick hair so it took a while to highlight my hair. I had to go to the sink for several rinses and then I proceeded to get the official shampoo. The actual service was a tad on the rougher side and she must know this about her because she asked me if I needed «a little softer». It wasn’t bad so I said no but I was cringing a little bit because it seemed like her nails and my scalp were going to battle a few times.
They put toner in my hair for a hot second. I feel like I got this more carefully at the other location and that there was heat involved. They don’t seem to have that machine here at this Meatpacking location. I wish it was in a bit longer because although my color looks fine it seems a little bit bright and it’ll only get brighter as the weeks go by.
I think they do a superb blowout. I wish my hair responded for longer than an hour but that’s what my hair does… stubbornly straight and heavily flat on my head. I left there looking like a rockstar and got hit on a few times.
Overall it was a success but I’d rather go to my tried and true 7^th Avenue keratinbar.