Just Gutters NYC

Horrible. Just horrible.
No show’ed several times. No calls. Rude when you do get them on the phone.

STAY AWAY FROM THIS PLACE, they are useless, the guy is rude and a liar. Surprise, surprise, a NO SHOW! Their advertisement specifically says «WE SHOW UP» just not when they say they are going to! What an A@($(hole!

Agree with the other reviewers, if I could give 0 stars I would. Very sloppy work and poor customer service. Really regret not going with another company. First quoted me $ 75 to clean the gutter, then ended paying $ 299. They left the driveway dirty and who knows if they really did anything. Again the customer services was just awful, l am an African American female and the main guy had a major attitude with me. My husband however is White and he was like ‘Yes Sir, ok Sir…”

I echo the sentiments in the review by David P. exactly. What a waste of an entire morning waiting for these guys to show up. Spoke with them the day before, the guy on the other end of the line gave me a two hour window for the very next morning. No show! I called at the end of the two hour window and spoke to the same guy I spoke with the day before who said I’ll find out what the hold up is and call you back in ten minutes… I’m still waiting!

I wish I was able to give them ZERO stars but I guess Unilocal hasn’t come to terms with the fact that ZERO STARS is quite the possibility for some companies.
Summary of experience: Called them up, and they returned the message within 10 minutes (GREAT SIGN, RIGHT?) The guy was the typical «NYC contractor… just wanted to hear himself… nothing new. Promised me a time slot for today between 2−4pm and would call me when on the way. I said, thanks, and call me if there is any delay…
3:45pm came…4pm… 4:30. I left a message and texted as well. It’s now 6:45pm… you get the point.
I understand that contractors have to keep crazy hours and jobs can run later than expected or heavy traffic, (I am a former contractor myself), but at least have the freakin’ decency to call your client and say, «hey, I’m running late, can I see you later /​reschedule?».
A little customer service goes a long way gentlemen…
Bottom line: Don’t waste your time calling them.