Jumping Bulldog Daycare & Boarding

Leaving two stars because I’ve experienced much better customer service. About 4 months ago, I moved to the area and needed to find a new daycare for my two dogs. Jumping bulldog was right around from my new place so I was super excited. I had stopped in several times to find out what needed to be done to get my dogs into daycare. Each time, they told me that I had to come in and get them «evaluated».
Every time I tried to schedule an evaluation, I was told it can not be done in the morning or evenings. Um ok, but I work– the WHOLE REASON I NEED DAY CARE IN THE FIRST PLACE? they offered me no alternatives.
Fast forward. I finally take a day off of work and go in to finish this evaluation. Mind you– my dogs had been going to daycare previously for months. Kind of shocked to learn that the whole evaluation literally took like 10 minutes? why was I given such a difficult hard time about this evaluation? they kept me for weeks not being able to start day care over this evaluation because they can’t accomadate doing a 5 – 10 minute evaluation between 8 – 10 am or 3−6pm busy times. all you can do is shake your head. this is not customer service. they did nothing to work with my schedule. do they expect customers to take a day off or be late for work to do this? that is crazy. place needs to find a better organization or rules. how can they take in any new business?
anyhow, fine whatever it is what is.
So they pass this little bs evaluation, and I’m like ok lets do this. I am then told that they have no openings for the days I needed daycare. Are you kidding me? what is the point of having a day care facility? Most working busy professionals have last minute things come up and need last minute daycare or don’t have set schedules. This daycare needs you to book and reserve your dogs spot in advance… I can see that but as a NEW CUSTOMER who just took a day off for a dinky evaluation. to be told oh sorry nothing this week for your dogs. that is a huge turnoff.

Achilles has been going to daycare at Jumping Bulldog regularly for a few months now and he loves it. I love it, too! There are always two or three people on staff, so I know that my dog is being supervised and cared for the whole time he is there — that is a relief for an overprotective pet parent! I also love that there is an outside dog run for the dogs to work off their energy, and multiple playrooms so that dogs who don’t get along are separated.

This place is really great. I brought my dog in for doggie happy hour while I ran errands and I will definitely be back. When I first came in I noticed how happy all the dogs looked playing with the employees. I was helped by Katlynn and Danny both were very friendly and helpful. The employees were very knowledgeable and also seemed to really have fun with the dogs. I have to say the experience went very smooth and I will definitely be back.

My fiancé and I just starting using the jb daycare this week for our 6 month old puppy, Ruby Roo. Because I work at a hospital and often do unpredictable hours in the operating room, we really needed a place that would allow our pup to be watched for long periods of time while we aren’t home. They open at 7am and we can pick her up as late as 7pm, which works perfectly for the days that I have crazy hours. Everyone there takes such great care of her and she really enjoys going there. We love checking in on her on the live puppy cam and love to see her playing with Oskar the Frenchie and catching some snuggle time and belly rubs from the loving staff. We feel so lucky to have you guys in our neighborhood and we look forward to having ruby be part of your crew when she needs some looking after or just some plain ol play time! Anyone who writes a bad review of this place is just plain crazy… there’s nothing but love, fun, and cuddly puppies at this place! :-)
–Sheena, Brian, and Ruby :-)

I loved this place. If you need a place to board you dogs but don’t want to put them in a cage (which is cruel anyway)…this is the place to go. We took our Aunt’s 2 dogs Sheba (papillon mix) and Ray (corgi mix), and we kept them here for 3 weeks with **no problems whatsoever** while our Aunt recovered from a stroke. The staff was extremely attentive to Max and Sheba. Both times when we dropped in to visit they looked happy and were playing with their new friends. Plenty of dog beds and toys for all the dogs. The staff was tremendous. Highly recommend. If you live in Astoria, and you need to put your dog in boarding, this is the best place to go. Your animals will be loved and care for until you return.

Seriously beware of all the false lies the jumping bulldog staff says and promotes. I myself have a Jack Russell and was thinking of trying out this place after passing it on my way to the park. After walking in one day to check it out I was in shock of a couple of things I encountered. One THE HORRIBLE SMELL! My god I wonder how long those poor dogs must sit in their own pee or poo till someone gets up from the desk to clean. It literally smacked me in the face, poor dogs. Two they say someone is there with the dogs all night let me tell you this is a complete lie! Many nights I pass this place and hear poor dogs barking their little hearts out with all the lights off and no one in sight. And the third and final straw for me is the fact that even during the day I have seen the shop open with dogs inside and NOONE watching them for LONG periods of time. Please steer clear of this place for the sake of your dog!

The Jumping Bulldog has failed me and my husband in one of the biggest ways possible for a dog boarding facility to fail… they confirmed availability of space for our two dogs in their daycare a week before my husband’s trip, approved them during the behavior assessment and then sent us an email saying they had no space for our dogs THE DAY BEFORE his travel. Since I work long hours and it’s not possible for them to stay home when I’m taking care of them by myself, we were left with no other option but to drive them to family over an hour and a half away. This inconveniences our family and takes them away from me for ten days and nights, which is going to make me AND them SO sad. And it could so easily have been prevented, if they’d canceled in a professional manner and given us time to look for a walker.
I have never been more qualified to write a bad review of a business because I am a professional dog trainer/​walker/​licensed veterinary technician. Dogs are my business, and if I handled my business this way, I would be put out of it faster than I can whip out a dog poo bag. Which is very fast. Neither the email nor the phone call we received about the cancellation were sufficiently apologetic… the email said «we regret to inform you that we do not have space for your dogs for your upcoming reservation,» not «we are so sorry that WE made this mistake, and to prove it, we’d love to offer you a substantial future discount or voucher for two free days of care,» or something to that effect. THAT is how you show customers that mistakes like this are not routine for your business… and how you avoid getting a terrible Unilocal review with one star. If I could have left zero, I would have. Patrons beware, this establishment may be a nightmare for you and your beloved furry family members.

The 1^st best thing we ever did was adopting a puppy. The 2^nd best thing we ever did was bringing him to Jumping Bulldog. After struggling to tire our 5 month old out at night after a long days of him being home alone we brought him here — it’s been life changing. Sherman runs here in the morning and runs home in the evening, happy to sleep on the couch after a fun day playing with his pals. He no longer barks and bites for attention at night and overall is just a happier puppy which makes for happier parents. Tania and her staff are so awesome — they are warm and caring towards all of the dogs and we couldn’t be happier to have found this place!

I love Jumping Bulldog Daycare & Boarding and highly recommend it to anyone who is looking for a place that will love their dogs almost as much as they do.
My husband and I have known Tania, the owner, and her team for several years now and love the Jumping Bulldog store. When you meet Tania, you know that she loves all the dogs that walk in her store. She’s extremely nice and always wants to ensure that the animals are properly taken care of.
We travel frequently so unless our friends can watch our 2 Yorkies, we need to board them. We’ve used Biscuits & Bath in the past, but they are very pricey and are in Manhattan. So when we found out that Tania is expanding her business to include daycare and boarding, we were thrilled! We contacted her for info as we were going abroad this September and she got that to us right away. They require an evaluation for all dogs to see how they would do in the environment, which we think is a must as not all dogs are made for daycare and boarding. For example, one of our pups, Luna, doesn’t like other dogs and is very stressed out around them. Tania told us that although she would be more than happy to have Luna boarded, Luna would be stressed out as she would need to be isolated, but would be surrounded by other dogs. We truly appreciated this as she could have kept mum, just boarded Luna, and charged us, but she was looking out for our dogs’ best interests.
So we boarded our other pup, Stella, for a week and they completely spoiled her. The entire staff is crazy about dogs. They truly love the dogs and take such good care of them. Although Stella loves other dogs, she is timid and wary of them. But thanks to Tania and Andrea, she came out of her shell and made friends with other pups.
They sent us updates and posted pics on Facebook so we could see how she’s doing. I don’t know about you, but I worry about our pups when they are away from us, so this put my mind at ease. In addition, when I sent an email with a question, they replied immediately. When we got back and picked her up, they were sad to see her go.
I also want to point out that the facilities are very clean and the services very reasonably priced. They also have a valet service so you can drop off your pup for an hour or two to get some play time while you run errands. We used that when we got back from our trip and it’s great. You socialize your pup while getting things done.
Obviously, next time we go away, we won’t think twice about where we’ll be leaving Stella. It’ll be at the Jumping Bulldog for sure!

My wife and I moved away from Astoria a few years ago, after being regulars at the Jumping Bulldog. We were back in town this past weekend, and decided to stop in at the new daycare to see if they could keep an eye on our dog for a few hours while we visited some friends with less than dog friendly surroundings (keeping a French bulldog, an infant, and a bbq in a small backyard from becoming front page news is a bit of a challenge). Tania and her staff were super accommodating and took our Jack in without a moment’s hesitation. When we returned, he was absolutely exhausted from having so much fun play time with all of the dogs that were there; especially his best friend Oskar :-)
We won’t hesitate in the slightest the next time that we’re in town to bring our fellow back to the JB for more good times!

My wife and I hate to be away from our three dogs. But when they can’t be with us, there’s nowhere else i’d rather them be than The Jumping Bulldog Daycare. I can always expect that Tanja and her staff will love our dogs almost as much as we do. When we drop off the dogs in the morning, they get so excited as they approach the store. They can’t wait to get in there. Our dogs know that they are in for a full day of playing, running around, making new dog friends, seeing old dog friends, chasing toys, and all of the other things dogs love. And, there are internet feeds so that I can check in while at work, from time to time to see all of the dogs in action. My little girl dog, Raye, is fairly skittish by nature, and she takes time to warm up to other dogs. It warms my heart to check the online video feed and see her wagging her tail running around with new dogs. When it’s time for the dogs to come home, they are exhausted from all of the fun. So then the wife and I can go out for a nice romantic evening, knowing that all three dogs will take a nice nap. Short term daycare is available as well, if you wish to simply leave you dog for an hour or two while you go out to lunch. The establishment is clean, safe, and cutely designed.
The Jumping Bulldog has been an important part of the neighborhood for many years. Now, the Jumping Bulldog Daycare adds more love, more care, and a continued sense of family to the pets and pet owners in the community.