Jacob’s Shoe Repair

I just picked up the 3 pairs of shoes of shoes I dropped off 3 days ago and couldn’t be happier! I had my suede over the knee Stuarts waterproofed and my suede booties cleaned and waterproofed which both turned out great. I also had brought in my Frye leather boots that I have had for around 4 years and totally destroyed. These were cleaned, re-​soled, had a new insert put in and I’m not even sure what other magic he did but they came back looking brand new and awesome! So excited I found my new shoe repair store right near my office! Would highly recommend!

Ari, you’re the best! I have been hopping around the financial district the past couple of years trying out different shoe repair shops– I have never been satisfied, until NOW! I pass this shop on the way to work every morning and decided to finally try it. Ari was welcoming, attentive and knowledgeable. Ari promised my shoes would be ready in 2 days and he kept his word! They looked brand new– they didn’t look like the same boots! Ari, you made me one happy girl! I am referring all my friends to Ari and will continue using his services going forward. Thank you thank you thank you.

Ari is a nice guy and has excellent craft! Will definitely go again for all shoe-​care!

Change your hours on Unilocal to reflect the ACTUAL time of closure, so that the gate isn’t slammed in a customer’s face when you shutter at 6 instead of 6:30.

Over the past three years, I’ve work my favorite tan boots down until there was hardly any heel left on them. I was a bit hesitant to get them repaired since I had never gotten shoes repaired in the past, but I saw lots of good reviews for Jacob’s Shoe Repair on Unilocal.
I told Ari that I wanted the shoes done quickly — within two days — and he was willing to do so! The finished boots are beautiful. Ari put new heels and new soles on the boots, cleaned them, shined them, and made the boots waterproof. These are my go-​to boots to wear into work, and the fact that a little rain won’t hurt them anymore is a great bonus!
Would definitely recommend and plan to come back with my next pair of shoes that need a repair.

I’ve had multiple pairs of shoes repaired here — boots, booties and high heels — and the quality of repair is consistently excellent. A few weeks ago I brought in boots with the soles completely worn down, and the leather scuffed to what I was sure was the point of no return. When I returned three days later to retrieve them, they looked brand new. Same experience today with a pair of suede booties. Would highly recommend!

I found this trusty cobbler by way of stellar reviews on Unilocal. I met the infamous Ari who greeted me kindly and promptly. I brought him my weathered «riding» boots on Thursday ¹²⁄₁₀ and picked them up today on ¹²⁄₁₄. Why the long gap you ask? It was my suggestion so that he could take his time to waterproof, moisturizer, polish and change the worn heels on my boots. The service was $ 70 bucks as opposed to just getting a shine and heel change for $ 35. I chose the former so that all I will need to do in the future is an ordinary shoe shine. What prompts me to write this review is the quality of customer service. He was informative, quick and attentive.

It was my first week at my new job in a fancy just-​off-​wall-​st. office. I was looking to do whatever I could to impress and to leave my mark. Fortunately for me, Ari was just a few doors down. He ushered me in with a smile on his face and a tasty baked treat he brought all the way from Queens. Many polishes later, I’m now coming in for more labor-​intensive work such as refinishing, resoling and even work on my cordovans. Don’t trust anyone, if you don’t trust Ari.

This reviews is solely based on the Shoe Shine I received on 12÷8÷15:
I was in the store and only the cashier guy is there. I ask if I could get a shine, he goes sure and tells me to sit on one of the chairs. I sit in one of the chairs for about 5 minutes until the shiner walks in. He looks at me and murmurs something in Spanish («puta madre»)… I guess he was mad that there was work to be done and a potential money transaction before he could enjoy his oily pizza? Okay… My shoes looked good after he shined them. BUT! When I go to tip him (I wouldn’t have given a tip but I’m tipping based on the result of my shoes looking nice and shiny), HE THROWS MY MONEY onto the chair I was sitting on! Are you kidding me!!! I walked out without starting a confrontation.
Word of advice: be grateful you’re getting business and generous tips. Your nasty attitude will get you nowhere other than this tiny repair shop. A smile goes a long way, how about that for a change.
Never. Again. Ever.

Jacob’s Shoe Repair attention to detail and quality is unparalleled. I came here once do to a recommendation and now will only go to Jacob’s. Ari is a true artist when it comes to shoe restoration and enhancement.

It’s very refreshing to walk into a business and be greeted by a friendly, knowledgeable professional. Ari provided awesome suggestions for keeping my shoes in the well-​groomed, preserved state they deserve. The repairs were executed perfectly as promised in one-​day turnaround. I had resoling done and can highly recommend.

Don’t go here for leather repair. The top layer of my bag strap was ripping so I brought my bag in 2 weeks ago. The guy said that he’ll give me a call to let me know the cost of the fix. A week goes by without word so I stop in there. He said he’ll call me later that day. That didn’t happen, and i left for a trip that evening. Another week later, I’m back and see that my bag is half worked on, disgustingly glued and only one of the two places where it’s ripped was «fixed». He tried to charge me $ 10 and ultimately asked for $ 5. Not worth it. DO GO HeRE!

A friend recommended this place and even though this place is far away from my house she insisted the quality was top notch and I would be amazed at his work with my designer shoes. Indeed I brought 5 of my designer shoes and Jacobs shoe repair shop did an amazing job. Not only he completed the work in one day but my Valentino and Louboutin look like brand new. I love this shoe repair shop and will be definitely coming back. The staff was friendly and really professional as well.

Ari did a great job on my two pairs of heels. I had him replace the tips on one pair and that was a little pricey, but he did good work, and fixing the other pair was very affordable ($ 15 for polish and heel replacement). I’ll definitely be back.

I had a wonderful experience here. I have tried a few shoe repair shops in the neighborhood but this is now my favorite. I brought in two pairs of shoes that needed the heels fixed. The store was closing in half an hour but Ari fixed them for me right away. He also gave me a great tip on how to keep my suede shoes looking brand new. Great service and very quick. Also, the people who work there are very friendly. Highly recommend.

This morning I took a pair of shoes in to have the elastic replaced. The guy acted put out that I’d interrupted him (he was sitting in one of the shoe shine chairs with his ear buds in), barely glanced at the shoes and told me $ 25 bucks, which is crazy since I know it should cost half that. When I said I thought that was a little high, he said, «how much do you want to pay?» Before I could answer, he said, $ 25 or forget it. He was mean and dismissive and I felt like he looked at me in my nice clothes on my way to work and figured I’d pay whatever he asked. After a pleasant first experience there, I’m disappointed and will find another place to take my shoes.

If you’re like me, you spend a little more on high quality, long lasting goods rather than cheap out and replace often. Play your cards right and you spend less money while using nicer things. In the case of fine leather kicks, having a good repair shop is the key to making this work. Though there are many shops around the city willing to provide repair services, it feels a bit like finding an auto mechanic. Am I going to get ripped off? Will they ruin my shoes? Well, I’m happy to report that you should be able to get good service by the friendly folks here at Jacob’s.
Jacob’s Shoe repair is a small shop, the front entrance dominated by seating for shoe shining and the back counter manned by Ari who handles repairs. I brought in a pair of badly worn Ferragamo loafers, rubber heels worn through into the leather stack. He confidently reported the shoes can be remade to be like new by the next day, showing a vibram topper and heel materials he would use for the job. The quoted price was on the high end of my expectations, but he did a fine job restoring the shoe and also added a set of rubber taps to protect the heel from further wear. Overall great experience and customer service.

Ari & Romy did a fantastic job on bringing by 5 year-​old, worn-​to-​death Coach riding boots back to life! They were so worn out, I could feel a grain of sand under my foot, leaking and the leather was ruined (no longer black) by salt slushy weather (I wish I took a before pic). I brought them in on Tuesday afternoon and picked them up Thursday after work! Definitely will be a repeat customer. Friendly, great customer service, quick turn around and reasonable prices.

Brought a pair of Ferragamo loafers to Jacob Shoe Repair after the recent weather took its toll on the soles and leather. In 24 hours, Ari made them look as good as new and added protective rubber to the bottoms to extend the life of the shoe.
Great customer service, reasonable prices, quality work and a fast turnaround. What else more is there to say!

Jacob’s Shoe Repair was able to take my extremely weathered and damaged 10 year old Frye boots with broken soles and repair them so they look like I bought them yesterday. Excellent craftsmanship and they take a lot of pride in their work. If your shoes need a good tune up, go here!