Intermix

Worst sales assistants ever, rude and not professional
I have never had a worse customer experience in a store, they should learn how to treat people specially when selling the type of clothes they have there

I went to Intermix yesterday, because there were some items on the website that I wanted to look at and feel, before making my purchase. I just happened to be in the neighborhood, so I stopped in.
The store is small, so there is not a large selection. The current inventory is well organized and visually appealing. My objection to this store is not in the merchandise, but instead, in the service.
When I entered the store, I heard someone say hi. A salesperson came out, looked me up and down, lingered on my shoes, then completely ignored me. It was only after I put on a hat that someone came over to make sure I wasn’t stealing, oh, I mean, to see if I needed assistance. Snooty sales people do not deserve my money. Advice — if you are going to do the customer lookover, do it while I am not watching you do it.
Just for the record, I had on a denim dress, J Crew sweater, paired with an expensive designer bag, and nice leather brogues. It is not like I looked homeless, or that I could not afford to be there. In fact, I mostly shop their online store, because they have some great sales and promotions. I just thought that it would be fun to visit the store, try things on, and make an impulse purchase.
This experience soured me on the store. I might still shop the online store, but only if I am getting a good deal. There are way too many fun and inviting stores that have similar inventory, for me to return to this one. In fact, I was so irritated, I had to go down the street to James Perse and buy a couple of their amazing t-​shirt dresses. Damn, they look good, too.
Two stars instead of one — for the awesome Joie jumpsuit that I bought. Online. Ha.

I have been coming here since the store opened, and was happy to find a new store in meatpacking a couple of years ago rather than going only to the soho stores.
I have noticed though that the selection here is not quite as good as it is in Soho so if you’re really looking for a special piece, I would make your way down south.
They have a pretty good collection of rag and bone and a decent selection of jewelry, but they are better for some of the staple items and not so much the unique items. In the fall I was unable to find for example camo leather pants here that the other stores had or even some of the cropped black leather.
However the sales people are really friendly and they let me know about sales when I haven’t opened my mail yet. Over all the quality is really good, I just wish they had the selection of the other stores.

Was here 6 months ago. Sales people not helpful and not friendly. All they did was ask my wife if they could put that in fitting room then disappeared!
We were not going to return until a friend said the place had changed. And boy has it. Andrea helped my wife pick sizes and outfits. Then when trying on she was right there to get correct size and help my wife with outfit suggestions. Amazing service!
My wife says this is now her favorite store! Great clothes and outstanding help! Thanks Andrea! And she told us she is now the manager there! We will be back soon… y wife just loved the experience!

Horrible return policy. If you pay cash, they don’t give you your cash back right away. They will send you a check which takes about 2 weeks to be processed and mailed to you. I have never in my 27 years heard of such a ridiculous policy.

Over the years I have begun to view Intermix as a necessary evil. Lets not get it twisted — Intermix is a pricey women’s boutique that provides a wide-​range of cutting edge and upscale fashions. Much of the clothing in this store, as well as its own décor, is beautiful but the attitude and mark up of prices are something left to be desired. You can expect everything from denim to bags and fun jewelry but do not expect gracious service.