Intermix

Nothing to do with this location. BUT they have worst customer service EVER. I ordered this top 2 weeks before my birthday got it days later completely ripped in the back. Called customer service they told me ship it back my size was completely sold out I ordered bigger size asked them to please wave the shipping she promised me shipping would be 2 day express. The shipping NEVER went out I never received it when promised. Called them again spoke to 3 different girls finally shipped out and won’t even be here on my birthday. This is so annoying and I will NEVER order from them again. How do you shipped a complete ripped top? IM being annoyed.

I’m a true fashionista and love intermix but the sole reason I gave this one star is due to the inattentive and ghetto staff. I walked in, wasn’t even greeted! They were too busy gossiping. No one asked me for help. This place has ZERO CUSTOMER SERVICE! I’m willing to spend but I guess since I’m not carrying my new Gucci I’m not worthy of help! Good bye!

amazing clothing just a little bit expensive. also the people who work there are a little rude, but always love there stuff.

I used to like intermix a lot for their selection, you just go there and leave all trendy and stylish, and get the whole look in one place, however it has changed, the prices of the selected pieces are higher, they don’t do cash refund which is very bad for who’s visiting, and the worst part are the snotty girls that work there, specially the cashier one, they seem like they wanted to be in your place shopping and not working, so they wanted to feel like they are more than you so they can feel better about themselves, that’s just the impression I got from them, and also in my opinion they might be scaring customers away, too bad for their business, unless they don’t mind selling and letting customers go because of a bunch of girls, or perhaps bad training or just the style they are going for.

Writing a review based on a call I just had with an associate in the Madison Store (this was as of 5:53pm, Thursay 1.29.15). No Hi, How are you, what can I help you with, or anything of that sort. She was rude, curt, and dismissive. No goodbye to our call, she actually hung up first. For the types of clientele Intermix hopes to attract, this level of customer service is highly lacking.

Do not order from Intermix. After confirming with customer service that an item was in stock, I placed an online order with 2-​day shipping. Eleven days later, after calls & emails to the co. I still have no answer as to whether I am receiving this item or not. I would never use them again. Disappointed

always can count on this store to find what im looking for, a little expensive but definitely one of my favorite stores in nyc

I love this store. Great selection of well chosen pieces. The staff is very helpful. I haven’t had the bad experiences others describe. I’m older than the average customer. I’ve have always been treated respectfully and received age appropriate styling advice.

This review is for their online store.
I was done with the store on Madison a long time a go but decided to give their online store ago anyway. Ugghhh I really shouldn’t have. The leather jacket they sent me was a little damaged (shame since I actually liked it a lot!). I wanted to make an exchange but the answer is no. I can only make a return and reorder the jacket again. God knows if they would send me a defective one again. Well, hopefully I get my refund back soon. Never again.

Ok, if you have money, Intermix gets 4 stars. Regardless, when I worked in Fashion Marketing, this was the go-​to place to do stylist work and buy tons of samples. They don’t like this very much at Intermix, but I did convince them I was spending 3000 dollars on myself :)
But this is an extremely forward-​trending store.. . I really recommend it if you can afford it!
Alice

We know the price point in this store is outrageous but we also know that intermix has an amazing selection of clothes, jewelry, and bags AND we also know Intermix has a pretty good end of season (s) sales, HOWEVER I recommend that you NEVER buy the exclusive intermix clothing line ridiculously cheaply made, the sizes are way off the charts and the stitching is as if I sewed the clothing, and I am no seamstress or tailor. Save your dollars for some chloe or Elizabeth and James. Hope I helped you.

When this Intermix location first appeared on Madison Avenue, I wondered if they had picked this particular spot because there’s a bus stop DIRECTLY IN FRONT OF IT. Whenever I’m on an uptown local bus I have to restrain myself from getting off early to step into this store.
They certainly stock a ton of designers, and I like how they have a separate shoe section off to the side of the clothing (other Intermixes seem to have the shoes randomly scattered throughout). Its mostly clothing, but they also have shoes, bags, swimwear and accessories. Everything is always neatly hung and orderly, which makes browsing much easier, and they tend to keep similar items together.
The problem with this location is the clientele — you tend to encounter all the UES stereotypes that I try to avoid. Older women who, because of either their trainer, plastic surgeon, BOTH or weird sense that they can dress WAAAAY younger than their actual age go here to try on skimpy items and make me feel uncomfortable, and they bring their daughters too! Spoiled brats, pre-​teens to twenty-​somethings that mooch off their parents, also frequent this location. This also leads to service that’s, well, less than desirable. The staff ranges from nice to pushy to snooty, and I generally feel like I’m either being ignored or I’m wasting their time (which maybe I am since I rarely buy anything, but TOUGH. Treat the customer right!). Items are EXPENSIVE, so unless you have a bottomless wallet walk in here ready to be disappointed.

Shoes! Bags! Bikini’s! Dresses! Jewelry! Oh My! They have everything to dress you from head to toe… I LOVE this store! I enjoy all the different types of fabrics and styles and especially ALL the bright, vibrant colors…
I work around the corner and enjoy going there to browse and sometimes get a little pick me up from a day that just drags on… Although there are lots of things to buy, I haven’t found a piece that I absolutely will die for since SHOPPING here burns a big hole in your pocket. Even sale prices are high since this is a luxury boutique. But you’ll get the latest styles from the top designers available.
When I really need to or for a very special occasion, i’ll make a purchase or two! Unfortunately, that day has yet to come…
Hey boss, wanna give me a raise??? I got my eye on this pretty lil dress…

The best of all designers. The hottest of what’s hot right now.
You can’t miss with this place!

the workers treat you well, always taking your stuff and adding onto my fitting room. they always have new stuff on stock and a sale section. i wish there were more intermix in la not just one on robertson.

A great collection of going out clothes! A few work clothes and a few casual clothes. Glammy, glam shoes! Kind of helpful staff. Great music playing while you shop.

The whole time I’m like «Oh, that’s cute. Oh that is really cute. Oh my god, that is just so cute!» I freakin love everything in this store until I see the pricetag which is why I always leave emptyhanded. I like how they carry different designers and small amt of each item at a time. Makes it easy to look through. But because I don’t have the bank, my heart can only take a few visits a yr. Isn’t that just so heartbreaking?

One of my favorite stores in the city — yes it’s $$$$ but they always have lots of new selections and fun fashion to choose from — they have several locations in the city but my favorites are the giant Soho store and the West Village one on Bleecker — a great place to have a little fun with your clothes — if you can afford it!

i luvv all the hip new designer clothes they sell here! its always up to date and yes, very expensive, but i always have fun browsing through their selections! it will inspire you to keep that shirt you were intending on throwing out and put it to good use in a different way!

Just when you thought the price point couldn’t go higher. Wow they got really expensive and yet I don’t think their buyer is hitting the trnds right. They seem more about the label than the fashion. If you want style done right, go to Searle instead.