HSBC

the worst bank i have ever been to

Recent visit for personalize banking service to resolve a specific issue was mediocre resourceful from financial adviser who hones menial customer service skills of hospitality. The lack thereof grace is far below a fan belt.
With near nap time of grinding lectures from this financial adviser, the power of observation enables to obtain a closer look at the architecture details of the ceiling dome. It is similar to the inside of Grant Tomb’s containing four key principles inscribed: wisdom, success, thrift, and safety.

RUDE!!!
Don’t bother with this branch. Very unprofessional and rude. Closed one of my three accounts, ask for an envelope, and the representative reply «No». Take your money elsewhere.

Most NYC HSBC bank really sucks. It takes hours to do something that should take minutes in other banks. The Chinese tellers here has no sense of customers services. Save your time skip HSBC .,

you know how you go to a cheap Chinese restaurant and the manager thinks it’s perfectly reasonable to have one server for the entire 40 table restaurant? yeah this place is the bank version of that.
i HAVE to go here once a month to pay my rent (long story) and i love how the teller always hassles me to open up an account of my own — like i would want to bank there after standing in line for 20+ minutes…

Sometimes I wonder why I bother with this branch here. If you’re looking for the slowest and laziest (sometimes grouchy) tellers in the city, please by all means visit this branch. Now we can all find a thousand reasons why they’re so slow and lazy. We can also say I am nitpicking. But when you work in the field of serving people, you have to pick up your pace. Because god forbid, the job is so amazingly tough. OH THE HORROR of sitting there all day in an AC filled space having to deal with people, WOE is me. Because all other jobs are cakewalks (I work in the restaurant biz).
Another experience was on more than one occasion the already long line was cut by someone who just walked right in, cause apparently he/​she knew one of the tellers. Really? Is this how to treat all your customers? By showing how fair you are? Letting someone blatantly cut everyone on the line?
The only saving grace and the only time I’ll step into this branch now a days is to use the ATMs. Use this branch if you really have to, but avoid it like the plague if you can.