Holiday Inn Express NYC Madison Square Garden

Came back to NYC for a bachelorette party. I booked this hotel on points (40,000 points) for one night. The location is awesome — 5 minute walk from Penn Station. The inside of the hotel was comfortable and pleasant. There’s an area downstairs to get water, and free breakfast in the morning (at least through 10:30am on Sunday which is when I went). Like all NYC hotel rooms, there wasn’t much space (2 beds, night stands, and desks with no chairs), so it’s really more for sleeping than partying /​hanging out. I would’ve given the hotel more stars except for the fact that there is a really loud and obnoxious club somewhere towards the 28^th street side. I stayed on the 4^th floor. My girls and I got home at 2am and the club was playing music with really heavy bass until past 3am when I fell asleep. It was so loud that my bed was shaking at some point! I wish the hotel would be better about their noise proof. I doubt it’s any better on their higher levels since the hotel only had about 12 floors. Also I got woken up in the morning by a bunch of families with kids running around and slamming their doors as the rooms are fairly close to each other (especially the corner rooms). Overall I liked the hotel inside but I probably wouldn’t stay here again if I wanted to get a good night of sleep.

I am very disappointed. I made a reservation and guaranteed it and it showed me one price. I found out I had been charged in advance for my entire stay and every night was it a different rate only one night was at the rate I chose. I work very early and get back to the hotel around 3 PM so I asked for early housekeeping. They interpreted that as no housekeeping. On the plus side the room was clean and the breakfast was good. Still I don’t Believe the good outweighs the bad in this case so next time I will stay elsewhere.

I stayed here from January12−14. The hotel rooms are small but I guess that is to be expected from budget hotels in NYC. What I wasn’t expecting was the rock hard mattresses. I like a softer mattress but if you like a mattress with no give this is the place for you. What I did like was the hot FREE breakfast every morning. The hotel was clean and the staff was friendly and helpful. Despite the mattress I would still probably stay here again when I’m in NYC again.

Great rooms! Very clean and comfortable. Good bathrooms also. The large whirlpool tub and king bed was nice for couples.

I lived the level 1. It was too noisy so that I couldn’t sleep well!!! Can u close this room?! I missed my Xmas’s dream

Competent service, good price for location and manhattan. Free coffee and okay free breakfast. Very clean and quiet. I would definitely stay here again.

Bed bugs!!! I stayed here last Thursday night. Woke up to notice bites all over that turned into large, itchy painful welts all over me. Called the hotel immediately upon arriving home and inspecting my body properly. They filed and incident report although said they wouldn’t have professional exterminaters in there until Monday (today) to look, and I called them on Friday. They said their insurance Co would be contacting me to reimburse for medical treatment and any other fees I incur due to cleaning my luggage etc.. I still have yet to hear back from them .
If the rooms were cleaned correctly the bugs should have been spotted. Now I’m just left with a ton of huge itchy, painful, blistering bites all over me :-(not to mention I just feel gross in general to know that bugs were feeding on me while I slept. Yuck!

Very nice attentive staff, especially Indira. We had a problem with our room (minor), and were happily switched to another. Nice full breakfast buffet and clean too. Would definitely stay here again !

To start off, I was hesitant about staying at the Holiday Inn. I was expecting it to be a run down, motel like place, but I was definitely surprised! Walking in, the lobby was small, but clean. There was not a line at the check-​in desk (I arrived around 10:30 PM), and I was checked-​in within 5 minutes.
Room– It was clean and a perfect size for 1 or 2 people spending a night. I am a huge germaphobe and everything was up to my standards except there was hair all over bathroom wall. (Minus 1 star).
Staff– Amazing and very friendly! The morning that I was leaving, I was nervous and in a hurry for an interview, but the girl at the front desk quickly checked me out. On top of that, she could see that I was nervous wreck, so she handed me a water bottle and said, «You are going to be just fine. Just breathe, don’t drink caffeine, and you will come back and tell me that you got the job». Her words were so sweet and really relaxed me for my interview. I really wish that I would have gotten her name so I could thank her!
Overall– I will definitely be back, and I recommend to others!

24-​hour coffee? Complimentary buffet-​style breakfast including biscuits with sausage gravy? I am already a fan! This is a lovely, quaint hotel that I highly recommend for the traveler who seeks both comfort and affordability. The king bedroom for two was just perfect — it’s a huge bed, the space is just right, and there’s even a personal coffee machine near the window in addition to the free coffee they always have in the hotel lobby! Everything was clean and tidy. Winnn. Service was always helpful and kind. Check in time is after 3 pm and check-​out time is 11 am in the mornings. For the price, it is quite unbeatable for the area.

Awesome. This is the best Hotel Ive stayed whenever I come back to my homeland. Wish their prices were better. However, no complaints — just compliments.

If you’re looking for a good place to rest your head in center Manhatten without having to spend all your hard earned money, this is the spot for you.
Located around the corner of Madison Square Garden this hotel is right in the heart of New York! The staff is fantastic and seems to take real stride in giving you the best possible service.
The breakfast is limited, but great, if you can find a seat and the entire hotel is just so clean. Some may scoff at the latter, but this is just so important to me and everything was so, so neat. I also never slept this good away from home, gotta get the number for a matrass hookup!
Overall a great experience!
Also: Free. Wifi.
Also: Unlimited. Coffee.

Hotel is nice and inexpensive. Everything is near by. Please be aware of the phone scam. Someone will call the room and ask for the credit card # pretending to be the front desk. Don’t give them the #!!! I was scammed for $ 100. Bank was able to refund me. Besides that, excellent hotel. Great breakfast

Stayed here last night in NYC. The room was small with a very comfortable bed. Could not open the door fully as the furniture interfered.
One elevator failed during checkout rush. The repairman came quickly. No one was stuck.

nice clean, in the city, great service, good buffet. stayed in King suite. Loved the window with no view. Has a nice porch to sit out during summer/​warm days. its home away from home, for me.

Great location: only a few blocks from Madison Square Garden and Penn Station. Also walking distance to Times Square. Typical New York sized hotel room.
Positives: Friendly staff, clean rooms, comfortable beds. Free breakfast buffet each morning. Outdoor seating area as well. Free wi-​fi. Our flight arrived earlier than check-​in hours, but they were very accommodating. We walked to get some lunch and by the time we were done eating they had called us to say a room was now ready and we could check in early. This was great service!
Negatives: Very slow elevators. not enough seating and walk room during the buffet hours. It was packed every morning and we couldn’t find a seat most mornings. Only one ice machine, and it was located on the main level which might not have been a big deal except the elevators were so slow to get there it became a major annoyance.
If you are looking for a nice, comfortable hotel for a few days in the city, and at a reasonable price, then this hotel will be just fine for you.

Stayed here to attend a concert at Madison Square Garden and then two additional nights to explore NYC. I wasn’t looking for luxury accommodations, just a clean room & courteous service. They delivered all this and more. The staff was great, very helpful. The breakfast buffet was better than I’ve had at other HI Express hotels. And the set up giving the effect of a small courtyard at the front entrance even provided a bit of charm that was not expected.
The price would be considered pricey in most other markets but for NYC I have rated it as moderate.
The location couldn’t be more perfect. Two blocks from Madison Square Garden and Penn Station meant a very short walk to the concert and easy subway access to the entire city. If I get a chance to return to New York I will definitely stay here again.

We stayed here for one night after a concert at Madison Square Garden. It is very close to the Garden which was a perk, so we didn’t have to worry about cabs. There are many restaurants near the hotel as well, along with reasonable parking garages.
The hotel itself is quite basic, but it’s clean, which is what really matters. The rooms are small but most people visiting Manhattan are not in the rooms very long! The staff was friendly and helpful. The cost includes breakfast which is a really nice perk. They had hot and cold items for breakfast, along with coffee and tea which was available all day.
I am torn between a 3 and 4 star rating. It gets 4 stars for the free breakfast, the cleanliness and the staff. It gets 3 stars for the HARD, HARD mattresses. I like a firm mattress, but man, I was actually happy to wake up and get out of bed because I was sore! The pillows were pretty awful… thin, worn and not comfortable at all. We were hoping to sleep late with our big day off, but we were up at 7:30 and didn’t even lounge in bed because they weren’t comfortable! I’d also say that it can get noisy at times and the rooms didn’t seem very sound-​proofed, but between my white noise app and ear plugs, it didn’t affect us too much.
Overall, this is a solid choice for a hotel in the area. The price was reasonable (not great, but reasonable) and it was a good base for exploring the area.

My room was missed to be cleaned up, and that is terrible, since this hotel only have one shift for cleaned up the linen and the room.
Also the room is insanely small, not good for claustrophobic customer.
The front office people are nice, trying hard to fix my disappointed experience.

This hotel is on a quiet street two blocks from Penn Station/​Madison Square Garden and close to stops on major subway lines. Times Square is about ½ mile walk.
Rooms in this hotel were renovated 6 – 7 years ago so it’s a bit more modern than many Manhattan hotels in the same category. Room size is about average for Manhattan– meaning okay for 2 people but NOT 4. If you need a big room, shop carefully and expect to pay more. This hotel used to be bargain-​priced relative to other hotels in the area but now it is not, so I’m only giving it 3 stars.

Das Hampton Inn in Manhattan-​Madison Square Garden befindet sich in einer der kreativsten Stadtteile New Yorks.
Innerhalb von nur ein paar Blocks finden Sie viele der Stadt bekanntesten Designern und Stylisten.
Der Madison Square Garden befindet sich nur einen Block vom Hotel entfernt.
Andere klassische Reiseziele New York umgeben das Hotel Hampton Inn Manhattan-​in Madison Square Garden Area. Diese erstklassige Lage im Herzen von Manhattan bietet bequemen Zugriff auf den Times Square, Einkaufsmöglichkeiten, Macy’s in New York, Central Park, und viele andere New Yorker Sehenswürdigkeiten und Points of Interest.
Von dem hoch aufragenden Empire State Building, die Lichter des Broadway werden Sie eine erstaunliche Auswahl an Unterhaltungsmöglichkeiten hier finden.
Ich war begeistert von der guten Betreuung.
Z.B. war ich ohne Übernachtung 2 Wochen später wieder in NYC und durfte — obwohl kein Hotelgast — mein Gepäck während des mehrstündigen Stopover gesichert im Hotel lassen. Das ist Service am Kunden!