Herbert Lawrence MD

Let me make it simple. I gave Doctor Herbert 5 Stars because in my opinion he saved my husbands life. While in the office for a routine visit I asked the Doctor to take a look at a lump on my husbands throat, which was previously diagnosed as «nothing to worry about“by a physician in Florida. After a short examination Dr Herbert sent my husband directly to an ENT. Subsequently He was diagnosed with stage 4 throat cancer. Treatment immediately followed. If not for Dr. Herbert examining an unscheduled patient and his quick and decisive action, who knows where the cancer could have spread to. His office may be outdated but he is everything you could ask for in a doctor.

I did not meet Dr. Lawrence Herbert and this review is not about him but about his office and my experience. I attempted to make an appt with Ronny who I found highly aggressive on the phone. She insisted on speaking over me when I asked her if the Dr. was in network with my insurance and she gave me some smart*ss response like «You should know what your benefits cover» when that wasn’t at all what I was asking. I just wanted to make sure that my annual physical was done by a doctor in network and she again replied with something like «our other clients with your insurance sometimes have to pay out of pocket» — again, not what I was asking. I ended the call and had to have my insurance company call her directly and explain to her what I was asking. When I called back to schedule she apologized because she knew she was wrong.
The next day I walked into the office and gasped after seeing/​smelling it. I could smell cigarette smoke in the corridor and just assumed someone was smoking in the hallway but when I opened the door the smell hit me hard. It was like someone was smoking and/​or had been smoking for years. The carpet was filthy and there were suspicious yellow stains dripping from the walls.
I honestly had no interest in meeting an educated medical professional who could conduct business in such an environment and decided to walk out.

First off, I’ve never posted a review on anybody or anything, good or bad. I’ll be frank, Dr. Herbert is the man! He is very personable, his exams are thorough, and he gets down to business quickly. His receptionist is an absolute sweet heart and genuinely tries to work with you to fit a busy schedule. I’m currently working through a disagreement with my insurance company and the doctor is 100% on my side and is willing to do what he can to achieve the best possible outcome for me. Beyond being a good person, Dr. Herb is rather tech savvy and was an early adopter of ZocDoc. Don’t put to much stock in the appearance of his office. When it comes down to it, I’d much rather deal with a great doctor than a crap doc in a chic office.

Dr. Herbert is a great doctor, and if you live anywhere in the area definitely check him out. He shoots straight from the hip in his medical advice and is very comprehensive in his exam to figure out what the issue is. His receptionist is very nice and gets you on the schedule if you need a short notice appointment.