Harold Edwards, DDS

I found out what happened online. I was an Invisalign patient at the Manhattan office. I went to the Bronx location and wasn’t able to get any answers as it was also closed. There were several patients gather outside looking for answers as well. All on the same boat as me. I called the Law firm who is handling the Dr. Edwards estate posted on the door. They can’t be reached!!! All I get is full voicemail inboxes.
I am half way through my treatment, they have filed gaps in between my teeth to allowed movement and glued attachments on. I out $ 3000, and in worst shape than before I started. I am losing hope of getting refunded, but they could at least give patients the remaining Invisalign trays and their records.
In the mean time I filed a consumer complaint at
and also on his obituary page as well. I am trying to rattle some cages to see if anyone answers to his patients.
Does anyone know what else can be done?

After calling the office everyday for a week and a half and not getting anyone to answer I decided to go to the office directly. To my surprise there’s a note on the front door stating the office is permanently closed. No one in the office had the decency to at least send customers a letter explaining what is going on. I’ve invested $ 2,000 and I’m only on tray number 5. Based on other reviews it looks like I lost out of my money.
It’s sad to hear the doctor died. But if he past away in January why was I accepted in March. Very disappointed and I knew it was just to good to be true. Lesson definitely learned here!

UPDATE: PLEASE SEE FACEBOOK PAGE. EVERYONE NEEDS TO MAKE NOISE AND NOTIFY THE MEDIA. BECOME PROACTIVE. THERE IS MONEY AND YOU CAN SUE! The attorney is lying. This is the attorney’s name and address. Be persistent because I’ve heard they don’t return calls.
Kyle Halperin
331 Madison Ave
New York, NY 10 017
Phone: 212−751−7555
Dr. Edward’s son took over the office along with Dr. Edward’s exwife. It’s not Madelyn Hoyos!

I go here for my Invisalign treatment. The process on getting started and the continuing treatment has been flawless and, quite literally, painless for me. Every single time I’ve been there, I never had to wait more than 15 minutes to be called in by the doctor. If you do have to wait, they usually play popular movies on all of their big screen tv’s with the volume on and the staff can be accommodating.
Dr. Harold, who I believe is usually there during the weekdays, is the utmost professional and clearly skilled at what he does. He’s got a great staff that’s very knowledgeable and friendly; we even joke around at times, making it a very pleasant experience. I live further south and it’d be more convenient for me to go to an orthodontist in my area, but making the trip north is certainly worth it. This is honestly one of the few appointments I never dread going to.

These people lack professionalism. Very rude towards patients and poor job outcomes on teeth. I don’t know how they’re still in business.