Gymboree

I just wanted to write a review as Im sure the 1 star rating for Gymboree on Ave. N deters a lot of parents from going there. I bought a groupon this summer for unlimited gym use and 8 classes in June for the months of July and August. Since then I have gone a few times and have had nothing but fun with my daughter each time I went. I am not sure why there are these negative reviews as I didn’t see anything any of the reviewers were talking about. Here are a few things I like about the place:
1. As soon as I walked in, the woman who was running the class alerted me that my daughter might be too young for it and to watch her at all times. I thought this was fair as I have seen some older kids get too aggressive with my 13 month old. I felt like her concern was definitely warranted and I appreciated her comments.
2. Furthermore, the staff is really nice. They aren’t in your face and give you your space. The woman who ran the class I was in was kind, enthusiastic, and you could see clearly loved playing with the kids. Another young woman who was running the free play was hands on (and hands off) enough that I felt like she understood boundaries and was there when you needed her.
2. The place is definitely clean. I was concerned from reading others reviews that it would be disgusting and dirty. Nothing could be further from the truth. It is immaculate. Everything is shiny, well taken care of, and there was never any trash, stains, or rips or holes in any of the play materials or the floor or walls.
3. Probably most importantly, my daughter has a blast! I have never seen my little one shriek in excitement the way she does when she is at this gymboree. She literally runs around screaming in joy because the place is so bright and fun and awesome for little kids. There are a ton of play areas with cool slides, and climbing things, and balls, etc. that any kid could wish for.
I was really, really, REALLY hesitant to go after reading these two ONE star reviews, but I don’t think it’s fair that they are possibly losing business (?) after these harmful reviews. I will definitely take her back time and time again. If you’re having doubts, definitely go and try it out. I was not disappointed at all.

PLEASE NOTE that since JANUARY of 2013 — almost a YEAR AGO– not one comment has been posted. then Avi and Lilia write bad reviews and all of a sudden there are a bunch of comments bashing them???
I DONT BELIEVE that the people bashing these comments are even parents who attend the classes. I’m sure its the people who work at the business themselves and this is SHAMEFUL ON YOUR PART.
I work for a family business, I know how it works. You monitor your Unilocal page often so the moment you see a terrible review you log in with a sham profile and bash them.
and even LETS SAY even if you’re not an employee of the business and you had a good experience with the place — good for you. but just like with ANY business sometimes employees act out in a certain way that towards their customers that are completely wrong and utterly disturbing. so bashing someone else saying all that they’ve said is untrue is down right disgusting and incorrect.
Now, getting to the point of why I came onto this page. All I have to say about this place is that they are completely unprofessional. I was shocked and appalled to have learned of something that happened here last week and when it was taken to management, they did nothing but SUPPORT the terrible actions that were taken on the gymboree’s behalf. one of their employee acted like a complete barbarian, I’m guessing either she was PMSing or having a bad day — either way it DOESNT MATTER. there is NO excuse for that behavior. ESPECIALLY NOT TOWARDS A PAYING CUSTOMER or ANYONE in that matter.
I am in shock and disgusted by the fact that I’m even writing this review right now.
To the management office of this facility, all I have to say to you is this:
I am positive you know why this review has been written, and I am also positive that you know the way you went about the situation is completely WRONG but you chose to take the childish route of handling it. I hope you know that eventually in the future, your business will pay for these mistakes. Other mothers that take their children to this gymboree have been contacted. and let me tell you they were disgusted to hear about what happened as well. Funny enough they couldn’t say they were surprised.
On a final note: If you decide to continue to post your BS «reviews» about how «amazing» this place is, and you keep ignoring the issue at hand, your business will pay for your mistakes in the long run.
As for now you have lost one customer of a year, a potential customer, and a handful that will soon leave you as well (trust me on this one).

I must say the Gymboree on avenue N is the worst place I ever took my son to.
This place is not so safe the worker isn’t do healthy and she’s rude also the way the have everything set is dangerous my son fall off the slide behind the long seat when u walk in and bumped his head so hard. Also in the back right side they have wood stocked up on top of one another rite near a area where our kids play. This place is TERRIBLE!!! It’s NOT safe NOT so clean and also the worker I think her name is Christina or Kristen she is BEYOND RUDE and NOT professional. Me as a parent is scared to take my kids there never would I walk into that place. I take my kid now to the little gym and party gym those places are amazing and A LOT bigger then gymboring, Gymboree
BTW I TOTALLY AGREE WITH AVI, G
Parents that take their kids there please open ur eyes.