Guy & Gallard VII

I love Guy & Gallard. They make great fresh sandwiches. I found out about this spot when I worked at Marchesa, my bosses would always come and pick up sandwiches for everyone. this location is closest to my new job. BUT every time I come, the woman at the register ALWAYS charges me a different price. I get the same EXACT sandwich every single time. Why is it that they make up prices? One day my sandwich is $ 7.75 then $ 8.59 then another $ 7.22 then today it was $ 9.26. Nonetheless the receipt always says something different. Today it says open coffee with tax. They are known for the sandwiches… so it seems they do not have a button on their computer system to put in SANDWICH. Bonkers. Absolutely bonkers. Last time I argued with the manager about it and he threw change at me as my «refund» since I said I was overcharged– he was pissed. It’s not my fault your business is not consistent. They need some kind of regulation system. I don’t like their customer service at all.

First off this place is ridiculously clean and the cooks display their work on the display case. I Had the chicken Marsala with bow tie pasta and roasted veggies. The chicken was made with the right wine reduction to bring out the flavor. Overall the taste was good. Looking forward to go back.

JUICE REVIEW ONLY!
Was looking for a juice spot on my way to the office since I felt a bit under the weather (I walk on 6^th and couldn’t find anything on Unilocal along that route). Noticed a sign that said they offered juice and smoothies. Score!
Juices/​smoothies were reasonably priced. 5.00 for 12oz. 6.00 for 16oz. 7.00 for 24oz. Got a veggie juice (#4) and it was really good.
They also have ginger shots (4.95) in the fridge area.

We came here because we were hungry and the line at the new Chick-​fil-​a was insanely long. There was plenty of variety here from salads to burgers to sandwiches and make your own pita. I enjoyed my pita sandwich and was glad for was glad for some healthy options.

This place is mediocre, at best. (And that’s giving them more credit than I should). Overpriced, average-​tasting food (like most NYC convenience food spots) but this one reigns supreme. It’s conveniently located right next to my office, which is why I often visit there. However, after my most recent trip this afternoon, I will seek my food elsewhere. Fresh & Co and Pax Foods are two nearby alternatives that I have no problem walking a little bit further for.
Why you ask? My bagel order: Scooped, Double toasted, Cream Cheese & Tomato — The toasters here are not efficient so I must ask for it done twice. And even then, the top of my bagel is still soft when I bite into it. While I do have a particular bagel order, it’s one that requires 5 more extra seconds of effort. It’s also pretty hard to mess a bagel order up, which they manage to do every time (not scooped, toasted once, etc).
My most recent trip this afternoon included me ordering a SMALL cup of chili, chili that was lukewarm, if that, and a whopping SIX DOLLARS AND 50 CENTS. For a SMALL cup. Not to mention the saltine crackers that accompanied it were stale as all hell. I felt like I was eating dog food practically. I got a small cup of better-​tasting chili at Fresh and Co a couple of weeks ago that was worth the extra walking distance, and was ¹⁄₃ of the price.
I will commend this place for one thing: firing that horrid young girl at (or was at) the cash register. I will take my business elsewhere from now on. I’ve learned my lesson, if it took a couple of times.

This is my go-​to spot when I am in a hurry. Its never too busy (compared to other midtown lunch spots), has reasonable prices, lots of food options, and I am usually in and out in 5 min or less.
The food is not life-​changing, but they do a decent job with the basics, and I actually find the salads to be pretty good because they are less stingy with toppings like chicken than some other places (cough cough Chop’t).

The management and this establishment are TERRIBLE. I feel awful for the lovely gentlemen who have to work behind the counter. Their lack of customer service is the reason I will never go back.

very good salads, fresh ingredients, always fast and good prices!

Sometimes I need to order sandwiches for meetings (esp. client meetings), and am asked to procure something a bit more upscale than what our internal catering can provide. This is when Guy & Gallard (via Seamless) comes to the rescue. I have absolutely no complaints about the quality of the food or any dealings I have had with the staff.

Worst chicken noodle soup I’ve ever had. Water downed broth with no taste. soup station is behind the counter. You can’t even see what they have or how clean it is.
Def not going back.

Around the corner from my office, popped in for a sandwich. Ordered a chicken parm from the guy behind the counter, who yelled next at me twice within 5 seconds. 5 minutes later he hands me a panini. Now, i realize they offer lots of different panini’s but when someone asks for a chicken parm wouldn’t you think the default would be to put it on a hero? I was looking at the loaves of bread they had so I know they can make it. Anyway, instead of waiting another 5 minutes and potentially having my food tampered with, I took it after telling him it wasn’t what I asked for. He just said chicken panani three times then walked away. Long story short, I get back to the office and it’s cold. I warmed it up at the office and it was extremely mediocre. First and last time!

As this location is very close to my office, Ive been stopping her from time to time to get a salad at lunch, or a breakfast wrap. Point being, I’m a pretty good customer… that they just lost.
The girl who runs the cash register is completely snarky and rude for no reason at all. She is extremely inconsistent in what she charges. One day my breakfast wrap comes to 4.89, the next 5.39. We’re talking change here, but today it irked me. So I said to her, «This wrap is always under $ 5.» She just responds flatly «the prices have gone up». I said, «No actually you change the prices every time I come in here.» She then puts a menu in my bag and says «the prices have gone up, read the menu.»
To this girl: I am sorry your life is SO miserable you feel the need to be SO rude to innocent customers. You aren’t the owner, or even a manager. Get over yourself.
To the restaurant: you should really have the guys making the sandwiches write the price on stuff so little miss self ego behind the register doesnt just get to make up prices as she goes. This is how most NYC delis work.
As for me, time to find a new breakfast and lunch joint. See ya!

I went in and got a salad. I will not be back. For almost $ 9.00 the salad was TINY! I can’t comment on the rest of the food, but I would definitely not get a salad there. I went back to work and showed my coworkers and everyone agreed that it was ridiculous. I ended up going across the street and getting a few of the dollar slices to hold me over.

I just stopped here for a wheat bagel w/​low fat cream cheese– Pretty standard order. The bagel itself wasn’t good, especially for NYC and the cream cheese had a weird celery taste (probably crossed w/​the veggie cream cheese & other stuff in that cabinet). I ended up taking a few bites & tossing it.
My biggest complaint is the cleanliness of the cream cheese case itself & the poor food handling by the worker. The food case had old, dirty salad & cucumbers stuck to the sides by the sliding glass window. There were also black stuff from old food (I pray it wasn’t mold) on both sides. Pretty gross.
The guy making the bagels took my order, threw the bagel in the toaster & then proceeded to work with dirty water & crates back there. Without changing his gloves, he took my bagel out of the toaster & was starting to put cream cheese on it. I asked him if he had changed his gloves, to which he replied that he took 1 off– and was now using his 1 bare hand & 1 dirty gloved hand to do this. He then discarded the old glove to put new ones on. BIG health violation there! Won’t be back to this location.

I order food from here on a regular basis (via seamless).
They are usually pretty quick, and the food is almost always perfect. Sometimes something will turn me off about it (extremely chewy bacon in my club), but it is a pretty rare occasion.
I was surprised to see the negative reviews, I’ve had some bad experiences with delivery in New York, but never with Guy & Gallard.

I came here with a Groupon, because I enjoyed the one on W.40^th so much I bought extra and I thought they’d all be the same. Not nearly as big or nice as the first one I tried, and no pasta bar, which is what I wanted. They had sandwiches, salads, soups, and a burger bar. The website advertises hot entrees as well, but apparently not at this one.
I arrived about an hour before closing, it was empty and employees were cleaning up, clearly ready to go.
I ordered a bacon mushroom and cheddar burger, wasn’t sure if the guy heard me, but he nodded.
I paid with my coupon, and was tempted to leave so they could finish closing down, but I am skittish around pigeons and squirrels, and the idea of eating my back-​up burger outside gave me courage to ask if I could eat it there. The cashier was actually really nice, she said sure! So I sat and watched passersby as I enjoyed the most delicious of burgers! Maybe they were watching me inhale my food. Not gonna lie, it was perfection. Cheese was melted, bacon was crispy (and they didn’t skimp on it), patty was iuicy. Yumm! I will return to use my second Groupon, then head back to the other for my pasta and upstairs seating.

I even went on my bank statement to make sure of the exact location of this particular franchise, because it was my first exposure to this Midtown chain that first appears alternately too fussy and too pedestrian.
And you know what, it wasn’t half bad, and that’s even without Midtown goggles on (you know, when most things in the area suck and so your standards get lower).
How I ended up in the predicament of coming here is that I met up with a friend who really wanted some good tea (also diabolically hard to just stumble upon near Bryant Park) but didn’t give a damn where we ate. As we aimlessly walked down 6^th past shops bursting with useless non-​edibles, we resorted to this Guy & Gallard, which, by the way, was about to close down.
I’ve done food service before. So I know how it feels when some hungry jerk comes busting in right after you’ve cleaned everything and shut everything down. But you know what? It’s fair game. They were still open, so I got the grill boy to fire it up and make me a mushroom and onion burger, rare, with Monterey Jack Cheese and some fries. Mind you, as I gave my order, he just stared blankly at me and kind of nodded after I said twice, «Is that okay?» He asked me if I wanted regular fries. I kind of wanted curly, but didn’t want to complicate things further, and said, «Sure, curly.»
Meanwhile, I think my gal pal got another hot beverage, and I helped myself to pre-​filled cups of Russian dressing, bleu cheese, and ranch in anticipation of all my fry-​dipping needs. If these were supposed to be paid for, no one mentioned anything. Whether this was because these sauces are always free or because it was the end of the night and the staff was blinded by desire to get out of there remains unclear. But anyway, I did it in plain view and no one stopped me.
Just over 10 buckaroos for the whole meal, which was set down in front of me with the rare parts rare, the hot parts hot, the juicy parts juicy, the crispy parts crispy and the soft parts soft. Not much more to demand at that point. It was a darn decent cheeseburger.
Plus, being a naturally slow eater rendered more sluggish because of the fatigue of a particularly rough work week, I was slowwww to finish up. I even had to use the bathroom and get the code from the same cook, who told me what it was without a trace of impatience. At this point, the staff’s boyfriends and girlfriends were patiently and quietly hanging out near the front, probably wishing us dead but not showing it.
Given all this, even if I usually avoid these free for all deli/​prepared foods/​grills areas like the plague because of their crowds and noise and hard seating and lack of human touch, the 7^th site of Guy & Gallard is a place I woudln’t complain about if I ended up there again. In fact, I might TRY to accidentally end up here again on an uninspiring Friday evening for a cheap and satiating eat.