Guitartech

I wish i could give six stars.
I came to paul after multiple «experts,» including in-​house luthiers, told me that i need both a neck re-​set and re-​bracing work for a minimum of $ 1200+ dollars.
I spoke with paul and after i described the symptoms he said the guitar most likely just needed to be re-​humidified and possibly get a neck press.
he performed same, which cost ONE THIRD the price for services i was asked to do above — in other words, literally talking me out of $ 900 of repairs that he could have easily insisted needed to be done — and the guitar is now playing the best it ever has. ONE THIRD the price and i avoided have the neck re-​set.
action is great, intonation is great, neck is straight, guitar is humidified. I am happy. he even took the time to show me work that i will need to be doing in the near future — for example, to correct fret wear.
i will be visiting paul in the future and i suggest you consider doing the same.

I agree with the other two negative reviews here. The sets ups are really good but the other work I have had done has been expensive and my collectors Martin Ukulele that I took in for a $ 250 pick up install came back with scratches on the bottom.
I politely asked Paul if he could fix it and all I got back was a childish and aggressive email. A real shame.

I have to agree with the other unfavorable review below. On two separate occasions I brought guitars to be set up here. They do a great set up, though they set up every guitar like a rock guitar, so careful people who like a higher action, and each time there were always «extra» costs not discussed previously. The second time I confronted the owner about my unhappiness with this added, not agreed upon cost, and he became defensive, stated he never does that, and walked away. My close friend also had a similar experience to Unilocaler Louie P. There are better shops in NYC.

I’ve been a customer of Guitartech for 7 years, and i have to say their work has always been impeccable! Paul is literally the only luthier out there that I completely trust: his knowledge and his craftsmanship are top-​notch. He’s built two custom basses for me as well: a fretted and a fretless 5 strings. Both of them are amazing: the perfect combination of a killer tone and playability, in fact the fretted 5 has become my go to bass since he built it in 2011. I highly recommend Guitartech to anyone who’s looking for a great setup, a proper fix or where to get their next axe.

I rarely write reviews, but my experience has consistently been so good at GuitarTech that I just had to share.
Guitar Shops and even more those who specialize in repairs are not usually the friendliest of places. Regardless of playing for nearly 30 years now, they seem competitive, jaded, seen-​it-​all folks usually cramped into tiny places with no patience for those who don’t know as much as they do.
Guitar Tech is the exact opposite of all of that. It’s kind of amazing. They have fixed my beater guitars with the same care and precision/​knowledge that they fixed my expensive guitars. What I didn’t know they enthusiastically taught in a way that empowered and drove my interest instead of making me feel like it was my fault for not knowing something.
The space is large and inviting allowing you feel at home and also giving you time to talk through the work you might need, and then check it out once it’s finished.
The staff is friendly and encouraging and enjoyable to talk to. They all seem to really love what they are doing, and it shows in their attitudes and their work, which they stand by. Impressively so.
But I think one of the best examples of why I have started taking my guitars there is that I brought in a beater guitar from Morocco, a really weird guitar that no other shop wanted to touch due the complexity of the sound holes. I brought it in saying I thought a brace had fallen. I was braced for a costly repair, especially knowing the complexity of the sound holes. Instead I received a call saying that it was merely a problem with the pick card being loose. And that there was no charge for the new glue.
Honestly they could have «fixed» the brace that I thought was fallen and charged me a couple hundred bucks for the complexity of this particular guitar. But they didn’t, they acted like they always have acted towards me before and since, with integrity and interest in doing their work in the best way possible for my budget.
Awesome place, couldn’t recommend it more!

I had a setup done on my guitar but for $ 170 not only was the price high compared to other techs but Paul the owner refused to adjust it after he did a poor job … He talked over me and cut me off while I spoke and said my guitar can’t be intonated properly with 9 gauge — he then played the guitar which was clearly out of tune when comparing open chords to Barr chords and said its fine as the off key notes rang out — I have gone to him for over $ 2000 of work from fret jobs to pickup installs and set ups but After his nasty attitude and indifference I won’t be a return client something he clearly doesn’t appreciate — thankfully another notable tech he fixed it perfectly and made good on his poor craftsmanship

Found on web and finaly found a good place for setting up my acoustic electric guitar. Prices also bellow competitors didn’t mention a quality service and advise from the Justin. Totaly satisfy and will come again!!!

I’ve had 2 guitars set up here. I really could not expect anymore from a gtr shop. Very nice/​friendly staff. Very knowledgeable. And willing to share their knowledge so that you can take better care of your guitar. If you’ve ever experienced the creepy feeling of getting work done at Sam Ash or Guitar Center then this place will be like a breath of fresh air.
And the price is certainly a fair one. I would recommend these guys to anyone.
Support the local guys!

I definitely recommend Guitartech. I had a new guitar that needed a setup and Paul Nieto (the Owner) did a great job. He was very knowledgeable, professional, kind, as well as very patient to explain what was needed and done. Highly recommended!!!