Golden Dragon Limousine Svc

I use to really enjoy using this car service to get to and from the airport — fee from Astoria to LGA (~$ 25) and JFK (~$ 30) were reasonable and I would always tip on top of that. They were my go to car service for over 8 rides in a 2 month time period. They were dependable and on time to pick me up for my flight. BUT, the moment I call and ask to be driven to manhattan or any other borough, they say they lost my appointment or I never called. It is a complete and utter waste of time. I rather know they won’t be coming and call a different service.
I try to use them a handful of times a month, but they ALWAYS flake and I end up going outside to get a green cab. Finding a different car service and I’ve stopped recommending this service to my colleagues and friends.