Gillian Goddard, MD

The wait time in the office has gotten better, at least at my last visit, (have had to wait an hour before) though the lap tech staff seemed stressed– everyone was bursting into my testing rooms for items or to see when we would be done in the room with the nerve damage machine or the metabolism machine was ready– while I was being tested– it was odd and unprofessional. The lab staff are lovely though and I didn’t mind– it WAS a bit intrusive though. The office has some great modern tools. I was very impressed. At first.
The desk staff on the other hand, is the worst around! They continue to chat amongst themselves until you are forced to interrupt them to pay for your visit. I should have just left– no one would have noticed, and they seem to care even less, as they continue to chat through the process, barely looking up, much less saying anything positive to me as I leave. But I digress.
After 7 months with Dr. Goddard, having come to her with Hashimoto’s and thyroid imbalance, I was looking to get back my body– I gained 35 pound overnight, and though I thought balancing my thyroid would do it, she kept telling me to be patient. No change. Then we tried a couple of things I cannot mention on this site but needless to say, nothing worked. I always leave feeling like I am treated by the book– there was no special attention paid, to MY body, MY needs, MY specifics. Needless to say, after my insurance company spending 10’s of thousands in visits, and me spending over $ 500 in copays, I think it is time to move on.
I actually GAINED WEIGHT in her care. 8 pounds in 7 months. I get a food delivery service that keep all my meals in check, I workout 5x per week, and always take my meds. After refusing what I thought was the next step, instead referring me to a nutritionist, i realized a by the book only following protocol is not for me. There is only one of ME, and I felt like she never looked at me that way.
The last straw was when she condescended me when I asked her to prescribe something for me, that goes by another name over the counter, which I did not know. How would I? She smirked like a know it all, and said «It is JUST such and such. You can get that over the counter.» and nodded her head with a smirk like– you dummy.
How WOULD I know? The proper response, the caring response is, «oh you can just get that over the counter, it is such and such.» I would have said thank you for telling me. So rude.
«Be patient,» is her go to phrase. How much longer? I have spent the last year in someone else’s body and I am 39– I don’t HAVE TiME FOR THIS. I am moving on– I have read other similar reviews that she treats patients like cattle, trying to build up her practice.
Unfortunately, I was referred to Dr. Gage, but he wasn’t taking new patients. She is the default. Be patient Gillian, one day maybe people will actually be referred to you, but don’t hold your breath if this is the way you plan on treating cattle… I mean people.

Wait time was ok an 1 ½ hr the receptionist talked about her in a non professional way mentioning her private life in front of patients saying she should not have no more kids like thats sooo wrong who are you to decide that for her mind your business and stop that. They need to be more aware of there surrounding they the face of the practice it was not a pleasant visit but i do like dr. gillian she was very professional and friendly.
Your receptionist can use some training. terrible

Dr. Goddard was great, she’s nice and informative. I had to reach her office for an insurance related matter and the woman who answered the phone was very rude and completely unprofessional, so much so that i’m rethinking continuing with Dr. Goddard. I understand not speaking to my doctor directly as most doctors don’t speak to their patients directly but if I have to deal with the staff every time I call, i don’t want to be berated, interrupted and talked down to when I call. It’s very difficult to get a live person on the phone when you call the office and to finally get someone who’s going to talk to you like scum and won’t even listen to the reason why you’re calling before giving you attitude is completely unacceptable. Dr. Goddard is great, the person I spoke to on the phone (who hung up on me before I can even ask her name) should never be allowed to communicate with anyone.

Met Dr. Goddard for the first time today and she is an absolute doll. I had some awful experiences with Endocrinologist’s.Right away they blow me off and don’t want to listen to my medical history or the reason I am there in the first place. Healthcare in general has really gone down hill. We now live in a sick care system; Dr’s who like to treat symptoms but never look for the actual cause. On the way home my husband said, she must not originally be from NYC, she is too nice lol.

As my first visit seeing Dr. Goddard, I think it went very well. I’d like to give 5 stars but I rather do that once I have more appointments. As a first impression, I thought she was caring, and thorough so I would definitely recommend. Staff was friendly and professional too.

I went to Dr. Goddard because I made a mistake on when I scheduled appointment was with my other doctor in the office, and I was so happy to have found her. She is warm, caring, knowledgeable, and so smart. She actually took the time to listen to my concerns and came up with a great treatment plan for me. The staff that takes the blood and does some in-​office metabolic procedures are phenomenal and friendly, and the front desk staff, namely Katiana, really worked with me to get the right insurance coverage and prior authorizations for insurance. She was so patient and explained everything.
I keep logging on to Unilocal to find a good doctor, so I wanted to share my experience that Dr. Goddard and her office are wonderful, and I hope to be a patient here for many years to come.