Furnished Quarters

…from my experience, FQ has been very friendly, extremely quick in providing their services and communicating, it’s easy to process their digital contracts, they’re flexible on the arrangements in handling different move in and move out dates, and provided us with some competitive group discounts, and waived various cancellations fees. They were also able to offer apartments for our 10 consultants at conveniently located spots near our clients and have some great ones on the UWS as well at the same price. Admittedly a couple of the guys had problems with the heating and hot water but FQ were extremely quick to respond and either fixed it with their on call maintenance guy or moved the person to a functioning unit within a day… overall, very happy with our experience dealing with FQ.

I stayed there for a mouth with whole family. It is nice location and easily accessible to food and shops. The living environment is nice, with good view and spacious rooms. I recommend the hotel to everyone.

Our apartment in Midtown was amazing.
I ended up staying for a lot longer than originally anticipated. they were very flexible and accommodating.
We LOVED our stay and their service.

I loves staying at my home away from home with FQ in White Plains. I had a few problems but nothing major and Miranda DiSilvio jumped on it. She was always available anytime the craziest thing came up, from coordinating grocery delivery for my baby or extra house keeping because life happened!

just awful, dishonest, scammers.

Buyer be ware. The ‘one bedroom’ we got seemed to be a studio conversion; in which the ‘bedroom’ window was too small to accommodate an A/​C unit, so closing the bedroom door — to close out the street noise wasn’t an option — as the A/​C unit was in the front room, facing the street. Terrible customer service. Extra charges for running the A/​C to reach the bedroom — insult to injury. Avoid them if you can.

Furnished quarter’s is a massive bureaucracy when it comes to client servicing and their behavior during and after Hurricane Sandy was distasteful and pathetic to say the least. Its not just based on the service but the behavior and unaccountability of its staff that I am giving them the worst rating possible. If you still consider staying then be very mindful of the below
1. If you are asked to vacate their apartment by the authorities due to an «act of God» — FQ is still going to charge you the per day rental and be very unapologetic about it. Their logic is they still have to pay their bills!!! Makes sense. It was like an airline telling you «sorry we cannot fly because of hurricane but we will not provide you a refund, not put you on another flight and if you want to still go to your destination please buy another ticket»
2. Also communication during such an act is your own responsibility and they will not get in touch with you. If you call them with an issue (besides the regular) they are great at stalling and pretend as if they are forced into it by the evil «corporate».
We lived for 2 month in their furnished apartment in downtown and moved to a hotel for three nights as the apartment was under mandatory evacuation but FQ stayed adamant with their charges — so much for being in a client service industry. Hotels (FQs competition) in downtown evacuated and provided their guests with alternative accomodation.
Apart from that a few housekeeping things to keep in mind
1. They charge by day (and not number of nights) and check out is 12 noon so you lose a day.
2. Apartment cleaning left a lot to be desired — nothing compared to what you get in a hotel and its bi weekly. Linen are old and stained.
3. Keep all emails safe as either the FQ staff is ignorant or ill communicated. We were entitled to a gym membership as mentioned in the introductory email but the staff refused to recognise it till we forwarded them the email.

When I had to go to New York for 6 weeks for work, I originally got an apartment through Oakwood. Once I arrived at the Oakwood building and saw that the apartment was smaller than my office and only had one frosted window that you couldn’t even see out of, I said, «Forget it,» and canceled my lease. Next, I almost got scammed by a fake listing on Craigslist — as cliché as it sounds, if it seems too good to be true, it really is. Finally, I discovered Furnished Quarters and they were a life saver. I got a nice, stylish, large studio at 58^th and 8^th. It was pricey, but so is all corporate housing. Great building, convenient location, decent furniture… it made all the difference to have a nice apartment to come home to during my stay. I would definitely use FQ again if I had another assignment in NYC.

Ok apartments, but they bill 30 calendar days as 31 days. You are charged for the check in day and the check out day even though you can’t check in until 4pm and have to check out at Noon. Also, the $ 2.00 per day per room tax includes all the rooms in the apartment. So a 1 bedroom has 3 rooms (living room, bedroom, bathroom?). Therefore the daily room tax on a one bedroom is $ 6.00/day. Misleading on their website.