Foot and Ankle Surgeons of New York

I was treated for a sprained ankle and 4 torn ligaments by dr. alencherry during the last 4 months. I walked into the office with a swollen, bruised foot and I was really scared. dr. alencherry was very calm, comforting, knowledgable and honest. 4 months later and I am in physical therapy and feel no pain at all in my ankle. he took all the right steps for me to heal. thank you dr. alencherry! I would definitely see him again if I needed to. the office runs smoothly, as well. the girls at the desk are sweet and genuine. the whole new hyde park office operation is pretty good. I never waited too long and my experiences were all pleasant.

This review was for my visit a few months, but I still feel very disappointed by the office’s dishonesty. I went in for a checkup about half a year after I broke my ankle. I had gotten off the cast and was functioning normally, but thought it would be a good idea to go in for a checkup since i just moved to NY. Front desk checked my insurance and said everything was clear except for a $ 50 co-​pay.
The doctor asked to take three x-​rays of my ankle. «We don’t really need 3, but just in case». I had just taken x-​rays not long ago, but since i was told the insurance covered it and the doctor was recommending it, there was no reason not to. As expected, there was NOTHING from the x-​rays.
The doctor then gave me an injection and gave me an ankle brace. I explained that i had two at home and didn’t wear them any more. He insisted that this brace was different from the ones I had, and said again «just in case». And I have NEVER worn the brace.
A few months later, I got a bill from the office charging me ~$ 500, saying the insurance didn’t end up covering everything. I tried to email and call, but they weren’t responsive. They were so tunnel visioned on the money they didn’t care what the patient had to say.
Eventually they sent my bill to the collection company and I finally got in touch with the doctor. He cut down on some items but insisted I pay for the brace I have NEVER worn. Really? Almost $ 300 for a brace that’s sold for $ 20 on Amazon? And if you could cut down the bill, why charge the patient the ridiculous amount in the first place?
I know this was just an anecdote of all the insurance game existing in the medical field. But to me, it’s really a shame when a doctor gets fixated on money and loses his doctor’s heart.

I recently saw Dr. Diane Castro for a foot issue; she was intelligent professional and thorough; and she has a great personality. I would highly recommend her to anyone seeking a podiatrist in the West Village

I never thought I would have a favorite foot doctor. I can’t recommend Dr. Alencherry enough. First, he helped me heal from a difficult sesamoid fracture (I was a patient in his other office in New Hyde Park for that condition).
Now, two years later, after suffering from tendinitis on and off for months (and thinking there was little a doctor could do for this condition), I visited him and his advice/​treatment has already helped immensely even in only one week. Since I have an upcoming trip to Europe, I was very concerned about my condition and that it seemed to be getting worse. Now it’s getting better and I feel much more confident about the travelling.

I can’t speak more highly of this office. I was referred by a friend who had nothing but good things to say about the doctors here. I usually do not write reviews but after going on Unilocal and checking their reviews out, I felt compelled to considering there are a few misleading ones.
The office staff fit me right in after expressing to them that I was in pain. When I walked in they were friendly and welcoming and the actual office space is modern and clean unlike most podiatry offices which are usually outdated and dreary. I initially saw Dr. Alencherry who is extremely knowledgeable and took the time to truly get to the bottom of my condition and explain a course of action. He was also very assuring and made me feel like I was in good hands (which says a lot considering I have been to a few different podiatrists and not one had been able to get to the bottom of where my pain was stemming from) For my follow up visit, I saw Dr. DeLucia since Dr. Alencherry was not in the particular day I was able to schedule for. He was just as kind and knowledgeable and was able to pick up right where Dr. Alencherry left off. Over the past few weeks I have formed a welcoming relationship with the staff and Doctors I am improving day by day and I am almost sad to say that because I will miss coming here.
I recommend these doctors to anyone who truly wants not only proper medical attention but proper bedside manor as well.

The man is a fraud, dishonest, stupid. He overbills patients’ insurance companies. Avoid like the plague.
I went there in ⁰⁷¹⁰⁄₁₄ to have my toenails clipped. I have problems bending my right leg. Simple, right? I asked the office mgr, Diana, what I would be charged. She told me that I would be billed for an office visit and incur a co-​pay, which is exactly what I wanted to hear. I paid the co-​pay and sat in the waiting room. There was no one else there (a bad sign). Allencherry clipped my toenails. I made small talk. I left.
On 11÷12÷14, 4 months later, I received a bill. It stated «THIS IS YOUR THRID NOTICE.» It wasn’t. I had never recd anything from the office. It said I owed a 2^nd co-​pay. I walked into the office and asked for Diana, who wasn’t there. Again, NO ONE WAS WAITING; not a soul there except a receptionist.
Allencherry came out and attempted to explain the billing to me. I wasn’t interested. I told him, «if you think I’m going to pay $ 70 (co-​pays) to have my nails clipped, you’re effing nuts!» He said — are you ready? — I was charged addl money because this was my initial visit. He billed my insurance over $ 200 for my walking in the door! Can you imagine how many hundreds (OK, tens) of patients — I can’t assume he has very many — he has overbilled and how many have just paid?
I filed a complaint against him w/​the NYS Office of Medical Conduct and posted this review and checked off negative ratings at healthgrades.
What a con. And a not very intelligent or successful one. When you go to a doctor’s office and there’s never anyone waiting, there’s a reason for it.

The physicians are terrible and impatient AND not to mention that one of the head doctors is not in the best of physical condition. I bring this up only because much like how hygiene or dental work is observed in a dentist when choosing a new dentist, so too is it important to observe the self preservation and foot care of a podiatrist when choosing a new podiatrist. This observation is important because it gives one a glimpse about how the physician treats his most important patient, himself.
The two male «doctors» are terrible. I have since regretted ever stepping foot inside the facility and wasting my precious time. It wasn’t until I saw a proper physician that I was A) treated with respect and B) witnessed proper medical treatment.
I observed the medical tools they had laid out and prepared. I was appalled to see the tools covered in rust especially when told that they were just recently taken out of a sterilizing solution and «cleaned». Correct me if I am wrong, but aren’t diseases obtained when rust enters into the human bloodstream?
As informed by the lady manager, Daina, and one of the staff members, Eliza, (on separate occasions), the majority of patients who do go here were turned over from the former physician who sold the practice to the current physicians. The majority of people, from my understanding, who do come here, as I have observed, get their nails clipped because they are too old to do it themselves.
As for surgery, when in the waiting room one 60-​ish woman was back because the screw placed in her foot for hammertoe was literally coming out of her foot because it wasn’t placed in properly the first time. Scary.
Unfortunately, I cannot speak for the whole practice. I can only review the male doctors. The practice’s sole female physician, with whom I had brief contact, seemed to be well put together and eloquent.
I scanned through the other reviews of this doctor’s office and noticed that when faced with a more than unfortunate review of the practice, their only defense is to say that «our records don’t indicate you ever having visited us here» as they did for Jo. M. Yeah right… What a sad excuse for poor service and sub par ie bad medical practice.
Please do yourself the medical favor of not being treated at New York Foot and Ankle Surgeons of New York, or like me, you’ll regret ever stepping foot inside.

I’ve been meaning to write this review for a while but finally knew I had to make the time after my most recent experience.
I met Dr. Allencherry a few months back after wasting 4 months seeing a very incompetent podiatrist in the same location.
Prior to being taken over by Foot and Ankle Surgeons of New York this practice looked like it had not been renovated since the 70’s. I am not just talking about the décor and filthy carpeting but also the equipment. Compounded with the sub-​par service I received I was not ready to go back ever again.
The new practice is young energetic both with the new interior and the staff. Dr. Allencherry was very thorough, explained everything to me in laymen’s terms. He had superb bedside manners. He was very understanding and flexible with me, I did not want to take an x-​ray (thinking I may be pregnant) so he opted to do an ultra sound. He recommended I have a cortisone shot which I felt uncomfortable about and was not pushy about it when I refused.
This practice is a great addition to the neighborhood! I recommend it to all my friends, especially Dr. Allencherry who is great to work with.