Flatiron Hotel

I’ve stayed here at least 10 times over the last 3 years. I come to NY for work every three months. I travel all over the US and UK and this is by far my favorite hotel. I honestly don’t know exactly why, could be the amazing aquarium, superb service, great bar with excellent live music every night, Well appointed rooms always at a reasonable rate, walking distance to everything. Just love it. I have no idea why it would only have 3 stars. In reading the other reviews it seems that they don’t stay in NY often and average hotel rooms in NY are just small and NY is loud. I couldn’t recommend it more.

Totally unique property on one of the most entertaining streets in Manhattan … Rooms are small but have a combination of high tech, modern touches (remote control curtains, tv in bathroom mirror) and historic charm (moldings, crazy high ceilings) … Toshi’s Living Room (i.e., the lobby/​lounge/​restaurant) feels more like a friends’s living room than a commercial enterprise, but that’s all part of its charm. Definitely one of a kind.

The staff is very accommodating and nice, but I am having a very bad experience here. For the price, it does not add up. The bathtub is yellowing, and I could not actually close the plug. I ordered this room in particular because I wanted a nice big tub, but because I was tired when I got in, I just let it go. But so many things kept going wrong. The room was freezing, and when I turned the heat up, it sounded like there was a freight train in my room. The tv didn’t work, and I called the front desk about it, and other issues, I was rushed off the phone. During this time I could hear a woman outside my room coughing and gagging, I thought she was puking. I headed down to the lobby because no one responded to my concerns on the phone. The whole floor smelled like weed, and I could hear a guest having a very loud argument in her room.
A staff person had to come in to fix my tv. I don’t go to a hotel to have all of this trouble. This place sucks.

One of the worst experience.
The attitude of the staff is unbelievable and on top of their attitude they were helpless…
I thought it was a Candid Camera for a minute!
Never ever again!

Photos don’t match hotel it’s much older needs renovating great location no refunds!!!

It’s unfortunate that the owners haven’t taken advantage of the comments here, especially those about their lobby and welcoming space… which isn’t very welcoming. It’s cramped and sort of scroungy looking. It also spills into the bar/​restaurant next door, which is really tacky and bizarre (Again, a major waste of that space). The room was nice and clean (unlike some others here experienced). Lighting in the bathroom left much to be desired. Anyway, advice to owners: Clean and spruce up the lobby; renovate that restaurant space to be cooler (you’re losing a bunch of money if you don’t); and replace it with a club upstairs and restaurant downstairs.

Timeframe: Stayed for only one night.
Price: About 300 $ with taxes and fees
Hotel: Hotel looks very nice from the outside with all the lights but the actually lobby is very small. You would not be able to wait in the lobby for your friends and family to come down because there are hardly any places for you to sit and wait. Plus there is a lobby bar on the same floor with nightly music is seems. Its very loud and if you have children you may not want to bring them here because if you walk in at night there will be tons of people coming in for the bar.
Room: The room itself was very small. There wasn’t anything special in particular regarding this room. Please see my photos for reference.
Views: Not sure about the back of the building but I was on floor 8 facing the front of the building so there really wasn’t much to see.
Linens: The bed linens was DIRTY upon arrival! See my photos
Snacks: The snacks and water in the building is NOT FREE! Make sure you look at the price slip before taking anything.
Elevator: The hallways are very small so all the doors are pretty much close to the elevator which is a little noisy and even noisier if people are talking and loud. The elevator is fast though.
Bathroom: Was extremely tiny! There was hardly any space to put things on the sink and there was no place to hang the bath towels. The only good part was the rain shower and the body shower but the shower itself was extremely tiny. Two people would not be able to fit in there. There was also a TV in the mirror but I could not get it to work.
Overview: Clean linens should be #1 for any hotel! I will not be back ever. There was nothing special about this hotel and having a tiny lobby is very inconvenient.

Great staff, really friendly. Room was bright and clean, really modern amenities. There was a TV in the bathroom mirror! Pretty good view from our room too.
It rained cats and dogs when we were in town, the hotel lent us umbrellas and held our bags after check out. Helped out tremendously.
Will definitely stay there again, want to try out the rooftop bar.

Good location, but pretty cheap &tacky looking. Giant red and purple couches in the front room where the music plays — and the walls In the rooms were like a weird yellow laquer. Everything was fine, clean and everything but the decoarting was outdated and it seemed like it was a hotel on its way out.

Andreas was fabulous !!! His Mimosa’s were delicious… We loved the hotel everything about it was just beautiful. the cleaniness, service at the front desk, suggestions on where to eat breakfast I highly recommend «Johnny’s Lunchette «This is now our» Hotel ‘. I have stayed in alot of hotels over the years. and this is an absolute GEM… Love it I’ll be back at the end of June for Pride…

I booked 3 room for 4 nights each. My family was coming to new york for my nieces graduation from law school. We DID NOT stay after taking one look at the lobby. The entire lobby was filthy, so much so my brother in law refused to sit. All the couches were filthy, stained beyond belief, one had chewing gum stuck to it, others were full of crumbs. there were electrical cords running across lobby floor unmarked. I tripped over one of the cords. They are lucky i did not break anything. I am shocked at the good reviews here. We left and had to fight with them to get our money back. In addition to this hotel being advertised as a 4 star, it is not even a 1 star, and you have to hassle like crazy to get your refund. Do yourself a favor .Don’t stay here if you are expecting anything more than a 1 star, and even that, would disappoint you. I suppose the staff was courteous, except when asked for a full refund, of which they denied me, and the location good. i have photos for your viewing.
Do NOT stay there. Not even a 1 star!!!

I have no idea how they managed to get a 4-​star rating but they are not even close! The most important thing when you stay at a hotel is clean sheets and a clean bathroom, if the personal is friendly it is a plus. Unfortunately this hotel have neither none of those three. I understand that they can be so expensive because of their location, but the rating shouldn’t depend on where the hotel is located at.
Don’t be fooled to pay for a 4 star hotel when you don’t get more than 2.

Stayed here for a weekend away for my bday in NYC. This room was to serve 2 purposes. 1) weekend away with the fiancé 2) party night out with a group of friends. Fri — Sat was for purpose 1 and that gets 3 stars. Sat — Sun for purpose 2, and that gets 5 stars — average it out and I rated it 4 stars.
Check in
Easy and painless. I booked with Expedia with no issues. They asked for my name, DL and CC. My card was charged 100.01 dollars for incidentals — that was okay.
Parking
49 dollars a night. Find street parking on 25^th street. Get there on Friday by 6pm to get a spot and you’re good for the whole weekend!
The Room 508
King size room. Typical NYC style boutique hotel room. Small. Drawers and safe were both under the bed. A bit dated, with some cracks in the wood of the doors and crown molding. The bathroom had a window, didn’t open it tho lol. The windows in the bathroom and in the bedroom are openable. Not much space to walk around in which is typical. Bathroom had a TV in the mirror, which was kind of annoying to me. Shower was a bit complicated with it’s fancy knobs and settings — or maybe I’m a tad impatient. NOTE, ladies there is a full length mirror, but it’s kind of like those cheap target full length mirrors — so you know.
Friday Night
My fiancé and I walked around the area. It was a beautiful spring evening in the flat iron district. We got back to the hotel to try and get some rest but could NOT sleep! It was so loud with lots of drunks yelling, horns on the street. I only partially cared bc I knew id be one of those drinks the next day. The AC is also really loud and strong, so if you sleep light it’ll def wake you up.
Saturday Morning /​Evening
This is when the location made all the difference! Starbucks is on the corner, as well as Num Pang. What was most important was that Pranna was walking distance away. And went there for my bday brunch. After Pranna we walked back to the hotel, then over to 230 Fifth, also walking distance. I’m not sure if we walked to Slate after that, bc by then I was a drunk mess, but I’m 90 percent sure we walked there.
Saturday Night
I was drunk and happy and slept like a baby!
Check out
Quick and painless. Also, be sure to stay away from the «glove box» in your room or you will be charged! Lol

Didn’t meet one person of the staff who wasn’t friendly or helpful. The room was very clean, hip, hi-​tech and so was the bathroom (with TV embedded in the mirror across from the multi-​directional shower. The club has live music so if you need to get sleep early ask for a floor higher up. Good location. Will stay here again.

The location is great, close to midtown and also Union square. But the building is very old, the room is so small and the walls were painted with the worst color! Rooms look very bad. They have some unusual ways, they don’t serve tea! Not even tea bags! No refrigerator in room and a safe box in drawer!
But there were some positive attributes too, high tech mirror which enables you to watch the news while shaving in the restroom…

Wasn’t super into this place. The idea of music every night is cool, but, it was WAY too loud. I was trying to check in and couldn’t hear what the person was even saying. Overall at night the rooms seemed loud too. So, if you’re trying to get some sleep… stay somewhere else. My comforter had, what looked like a blood stain on it.
Technology wise, it was neat — however I thought it was strange how there wasn’t an alarm/​clock anywhere. However, unlike other reviews the Internet worked perfectly the entire time I was in my room. The cable on the other hand… faded in and out and there were only several channels.
From what I could find they didn’t have any type of room service, actually the hotel amenities were very few and far between.
The décor was lacking for such a savvy hotel, and the bathroom was TINY. I’m a small person and the towels seemed to be used so much that I couldn’t even fully wrap myself in one…
The one nice thing was how ‘centrally located’ it was to everything I needed to access.

I have mixed feelings about this hotel. Upon entering i was hit with the loud music right by the check in counter. Its true… You have to yell and lean in just to be sure you hear everything correctly. We got a room on the 7^th floor which meant almost no noise. While you cant hear the band on this floor– you can hear the noise out in the streets but thats ny and the hotel isnt guilty of that. I did book the hotel through bookit and cant comment on charges yet.
Heres the thing– flatiron invested in a cool european shower and a tv in the mirror which is neat but why? Satellite tv in 2015? Which barely worked might i add. The mattress had a stain on it and i put a towel underneath the sheet because theres no telling. I would have liked better towels too. Not the throwaways from come and gone mid-​tier hotels. It looks like they could have ran a vacuum cleaner in the room or a deep carpet cleaner instead of putting money in touchscreen frills. It reminds me of buying a knock off brand name purse. The outside will almost fool you but when you get down to it you’ve made yourself a mark. Im giving it 2stars because of the location, staff members and the neat little aquarium. Other than that i wont be back.

It’s a good hotel located in the Flatiron District. Like most New York Hotels it’s on the small side, but the high ceilings make the room seem bigger than it is so you don’t feel claustrophobic. If you are sharing a room with a king bed it may seem tight. But if you’re a light packer then it should be just enough space for a single person. There is a band that plays every night til midnight so if you want a bit of quiet then I’d recommend a floor above the 4^th. Also there is a garbage truck that comes around at 4am every night, so if you’re a light sleeper you may want to skip this hotel.

Decent hotel
Good location
Nice room
Attentive staff
Beware: there are LOUD private parties in the lobby bar nearly every night
Beware: wifi is probably the worst I have ever experienced

Nice hotel but technologically challenged. The location is great, the staff are helpful, the rooms are nice, but two out of three days I was there, I had problems with the Internet connection. The first time the staff sent an engineer who restarted the access point on my floor and that fixed it but when the problems came back again, I realized it was easier to just go out to a restaurant or coffee shop with my laptop. Hotel staff did not know who provided the internet service but told me they often have problems with it. If you are coming to NYC to work, you need reliable Internet and this is not the place for that.
The rooms are a bit small but well equipped. The live entertainment in the bar can get very loud but entertaining, if not awesome. The tropical fish in the bar were equally entertaining in their own quiet way.