Feldman David MD

i walked in and was told «no credit card for less than $ 50» an argument ensued because i was not informed of this before i came. i was going to walk out without seeing the Dr. but Cindy finally agreed that «1 TIME ONLY» i could pay my $ 25 copay with credit card. Fine, next time i’ll know in advance and i’ll bring cash.
i was there to arrange for a capsule endoscopy (pill camera) test. Dr. Feldman explained clearly why it would be risky and impossible for him to allow that test without first sending me for an MR enterography to confirm that there were no blockages that could cause the «Pill camera» to get stuck somewhere inside me. i went off to get the test done and waited for the Dr. to call to discuss the results. not hearing for a week i started calling and leaving messages with Cindy and the Voice mail. finally after about 5 calls i got a return call from Cindy, not the Dr., that the tests were fine, that we could proceed with the test i needed but that the dr. had to order some of the pill cameras and either he didn’t want to do that till the insurance approved it or he didn’t want to put through the insurance for it till he had the cameras… i was never sure which but 3 weeks later i still hadn’t heard from him. finally, after more messages i got a response. Again from Cindy not Dr. Feldman, that the pill camera that he uses has been discontinued and i should contact a certain other dr. who would be able to help me. i contacted another dr. and was able to arrange the test in just a few days and that dr. called me, himself, two days later with the results. which is the way i think things should work. oh, and btw, no cash only policy at Dr. # 2.

When I first read reviews of Feldman, I said meh, who cares if his assistant is rude. Well, the odds are that if you are seeing a GI to begin with, it’s probably not going to be a one-​time appointment kind of thing, so be prepared to deal with the extreme rudeness that ensues. No wonder Cindy – his wife, mind you – is working here – she’s too rude to get a real job not working as her husband’s assistant. The most recent issues have been that I had bloodwork done for the third time and the doctor would not call me to discuss the results. I said it sounds like you are just trying to get money out of me if you want me to come in for a follow up to have a 5 minute discussion about bloodwork. Cindy laughed and said «I can assure you that’s not the case.» I said «OK, then are you going to charge me for this follow up?» and she laughed and said «OF COURSE! Is the doctor’s time not valuable to you!?» Note that they are CASH ONLY – the biggest sham of all time. I have an outstanding balance for God know’s what (since I pay all my copays) of $ 188. They sent me something in the mail that said please send a check or money order. Cindy calls me today to reconfirm my bloodwork 5 minute follow up and says please bring cash or a money order for the balance. I said the letter you sent me says check or cash. She said «if you show up with a personal check you will not be seen.» Wow Cindy, way to threaten your patients! I am so done with this office. Don’t even waste your time.

i also had a similar experience to joshua. i picked dr. feldman’s name randomly from my networks list of doctors. i went to the consultation where i was recommended to have 2 diagnostic tests done. of course, you couldnt schedule them on the same day– probably so they could collect 2 seperate co-​payments. then i was told that i had a high deductible that had to be met so i would need to pay $ 650 for the procedure, plus $ 250 for the anesthisologist the day it was performed. that sounded like a lot of money out of pocket, so i called my insurance just to verify.
turns out, all diagnostic test are covered under my copayment and thats all i needed to pay. thank god i called my insurance company or i would have been out almost $ 1000! apparently the receptionist just kept going on to my insurance rep about how «they’ve been burned in the past» regarding billing. so i guess the solution was to start scamming the patients into paying out of pocket and upfront?
in all fairness, maybe she just wasnt up on my insurance’s new policy plan for 2010 where these types of tests are covered.
dr. feldman himself is very nice, asked lots of questions, took his time and seems to know what he is doing. i have no problem with him, just be wary of his staff’s shady billing practices.