FedEx Office Print & Ship Center

Came in here today needing to print out some documents that were stored on my Google drive and it was kind of an emergency.
I hopped on to one of their computer workstations after another used hopped off. It kind of sucks that there are only 2 computer stations here — but then again, it is a rather small location.
There was a disconnect with Google drive’s cloud printing features and shooting my document over to FedEx’s public black and white printer but a kind employee came over and helped me with the printer settings. I’m very computer savvy but these settings were particular to this location so he needed to type in an administrator password to fix it.
I was in and out in less than 10 minutes and it cost me about $ 7 for about 5 minutes of net surfing time (basically to check my Gmail and locate my document) and printing 3 sheets out in black and white.
Pricing here is something like 35¢ for each minute of Internet, 99¢ for each sheet of color printing and 49¢ of black and white printing.
5 stars for awesome customer service and good quality printouts. I would absolutely come back here again if needed and would recommend it if you’re in the hood and need some FedEx service stuffs :).

You could tell, this store was in the weeds when I visited in need of a couple business quick turnaround printing projects on a busy afternoon. Side note, does anyone ever have a project that isn’t a quick turnaround? Nahhhh– two weeks is GREAT for this one.
They did everything they could to make sure my jobs were completed and correct. Kudos to this store for providing exceptional customer service even though I wasn’t a big spender or a regular customer. You really helped me out of a work bind!

I don’t typically write reviews but the incredible service my colleagues and I received today from Carlene and her team warrants nothing short of glowing praise. Carlene went out of her way to be cheerfully helpful every step of the way. If her disposition is a reflection of the greater FedEx group, it speaks very highly of the company. We will definitely be coming back.

Used this location 2x and both times the team member who helped me has given me the best service ever! I was originally trying to use their online service however my file weird and very secure. They contacted me many times via email and phone to get more info about it and wanted to let me know that my file was hard to access. I got in touch with them the next day and the team member helped me in so many ways. Within an hour I was able to get presentation printed and it looked perfect. They were very helpful! I love this location!

I think this is my favorite Fed Ex. I ship out things on a weekly basis most times and this location is rarely packed or really busy. It’s in a great central location and you can ship overnight or next day packages until closing, unlike a lot of other locations.
The staff is very friendly (they don’t point to your package and ask what’s in it) and are really helpful when it comes to questions about pricing, etc.

These guys were great! They are located right down the street from our hotel and we walked past it a few times.
Then we, after a week of over shopping, needed them.
We walked in with a bunch of stuff, some fragile, some papers, some clothing, and assorted souvenirs. They packed it all up safely and sent it off with tracking for less than I had expected. We enjoyed the rest of our vacation and then a few days after coming home it arrived safe and sound. Everything was VERY well packed and everything arrived safely.
These guys were polite, did a great job shipping it and fulfilled everything we needed them to. Thumbs up!

I agree with the review below. You’re better off jumping over the counter and trying to figure things out yourself.
My package got lost, and I had tracking on it. The man told me that it wasn’t delivered by fedex but by usps, and to check with them as to where it is or dial the fedex hotline. He also used shipping jargon in explaining it over 3x as to why he cannot find my package even with tracking, and roughly said, «I’m not saying anything!!» when I asked if he could clarify if my package shipped back to the shipper, was at a fedex location, or at a United States post office.
Right.
Trippin.
Horrible customer service.

I dropped in their today (12÷5÷12). There was a female at the desk who seemed so lost if you ask her questions and wouldnt even offer to be helpful.
FedEx — I think it is important to educate the people at the desk about your own services and the staff be more approachable.