FedEx Office Print & Ship Center

Don’t expect to be served quickly here! You can wait for 30 minutes nobody will come to help you even for delivering an already placed and paid for order — a 1 minute transaction…
Even when waiting in line you have to make a fuss to get the attention of an associate…
And when so they expedite anyone who was standing after you!!!
Simply and repeatedly (it’s been 5 times in a row) the worst service you can find!

I visit many FedEx Offices around the US, and I have come to this conclusion with regards to Unilocal reviews on the chain: If you don’t know what you’re doing or talking about, you’re going to have a hard time. FedEx Office is not a restaurant, you can’t go in and say «You’re the expert, you make it» while not giving the people a single clue as to what it is that you want.
Upon first glance at just about any Unilocal page of a FedEx Office, one might be confused as to why so many people low rate, yet so many people high rate. Again, this is because the people that had «awful» experiences often aren’t the sharpest tools in the shed.
For instance, I’ve seen, time and time again, people on Unilocal complain about the fact that they had to stand in line only to be told that the correct line to stand in was somewhere else. Well… I don’t know why these people get upset. The lines are clearly marked «printing» and «shipping.» What’s more, if you’re standing in a line with the expectation to ship a box, and you see that there’s another line full of people holding boxes to ship, while the line you’re standing in is a line full of people holding folders and paper copies, shouldn’t that tell you something?
Then you have the «I can’t believe it was going to take 5 hours to bind one simple book» crowd. Newsflash! This place has a lot of customers. They see hundreds of people a day, and collect even more work throughout the week. When you get there, you are being put «in line» with people who dropped off projects hours if not business days before you. Don’t make your procrastination these folks’s emergency, because, quite frankly, it’s not.
I also ship a lot with this particular FedEx Office. I once saw a lady belittle TWO of the employees because they «weren’t moving fast enough» when, in reality, they were using all of their open registers to process her multiple shipments as soon as possible. Unfortunately she was the typical Upper East Side brainless old money trash that pollutes that area of the city and was too busy bitching and not writing out her Fedex sheet, holding me up.
Bottom line is this: Know what it is that you want before you go in. If you don’t know, learn how to communicate what EXACTLY it is that you want. Expect to drop off your project, give the people time, don’t rush them and don’t procrastinate. Don’t get mad and hold up the line when your stuff is wrong, but you gave the people the wrong file, or it doesn’t look good (yet your file is 12kb)… I’ve seen/​heard it all and I don’t even work there.

Everyone treats you like you are ruining their night for picking up a package. If I could choose to receive packages elsewhere I would.