European Wax Center

Best wax place hands down! so I had an amazing time here. I’ve been waxing for 7 years because I am a hairy beast. I have been coming to this location for over a year and I cannot complain. My first time the receptionist Massie helped me out, she was sweet and knowledgeable about the wax and products, all the receptionists are amazing. Very funny, energetic, young and cute. While I wait for my wax specialist to come out I always am entertained which is great because it takes your mind off of what is coming.
I have gotten waxed by Irina, Stacey, Aamna, Lupe and Indiana and they are GREEEATTTT!!! Very professional and know exactly what they are doing. I rarely get ingrowns which I used to have a lot but I purchased their ingrown serum which works magic. The exfoliate also makes my area very smooth and gets it ready for a successful wax, I even use it on my face. Favorite Location hands! down.
I purchased a wax pass which I believe was 12 Brazilians that end up saving me so much money for the entire year. The manager named Melissa is also very accommodating and understanding with concerns. ¹⁰⁄₁₀ would recommend!

Irina is the only person I will always go to. She is one of the best technician in that place. Always professional and clean. She lets me look at my legs after she is done to see if she missed any hair. She will not let me get up until I’m satisfied with her work. She takes her time and always a pleasure having her wax me.

Today was my first time coming here and my first time getting a brazilian. I looked at so many reviews on both this establishment and waxing itself. I settled on this company because its 50% off for first time users and there are tons of locations. Today, this location was the easiest for me to get to.
The receptionist was so cool and nice. She was really chill, it gave me a nice vibe for the place. I waited for like 2 minutes then my waxer came out, her name was Alexis. She walked me to the room, basically told me to strip and she stayed in the room while i did so. Thankfully her back was towards me as she prepped the wax. I asked to use the bathroom before i removed my pants because i was so nervous lol. I had to take deep breaths in the bathroom. When i got back, i stripped and hopped on the table. it was sooo awks at first. she made very little small talk. i wish she talked more but anyways onto the actual wax…
many reviews said that this place uses hard wax which is easier on the skin and hurts less. THEY LIED. The shit hurt sooooooo much my legs were violently shaking like i was having a seizure or some shit. ugh especially when she moved down to the labia area. all i could think was why i would ever torture myself like this! idk, maybe i just have low pain tolerance but it hurt so bad. and she did nothing to stop the stinging afterwards. i couldnt wait for it to be over. she waxed me, did some «clean up strips» and then did the butt area, which hurt the least as expected. she told me to check it out and look for any hairs she may have missed. although i didnt see any, i wouldve told her no even if she left a huge patch of hair. i had to get outta there. she put some serum on me and then it was over.
unlike many other reviewers, i wasnt pressured to buy any products, but i did feel inclined to make a reservation for 4 weeks later although im not even sure i want to come back (yes, it hurt that bad). when i got home, i checked out my nether bits, it felt smooth but the very top felt like i shaved. when i looked, i saw that the hair follicles were still there. upsetting bc that means itll grow back in within like 2 days but whatevs. i might have to buy some super strength numbing cream if i go back bc i’ll never subject myself to this again.

Generally good service. They typically call ahead a day or two to confirm your appointment. Ive been thete about 4 times now and they have completely mistaken my appointment time once. Hoping that it won’t happen again anytime soon.
The quality of aestheticians varies greatly among the 3 individuals that I have worked with for a Brazilian. There will always be some different personality features but I have gotten better waxes by some rather than others.

I’ve been coming to European Wax Center for the last 4 years. I’ve been to a few of their locations and all are clean and accommodating. This location is my favorite. The receptionists are always nice and helpful.
I’ve been seeing Katrin for the last 2 years. I’ve been waxing my legs and brazilian for 10 years and have tried many places and many specialists, she’s the best. I won’t see anyone except her anymore. She makes you feel comfortable and is always kind. She pays attention to the details of the hair and direction it grows instead of just slapping wax on.
Besides how great the people are, I truly believe their wax is high quality. I used to get horrible ingrown hairs and ever since beginning to go here they’ve decreased substantially. I use their exfoliate, ingrown serum and body lotion with great results.
I can’t rave anymore about this place and Katrin!

Really love visiting this European Wax Center location. It’s so conveinent to where I live and they’re always very accommodating/​helpful. I actually originally decided to visit this location based on the great reputation they have on Unilocal.I also decided to try out both Ana & Irina because people had awesome things to say about them both. I now always use either one of them when I visit. The process European Wax Center uses to wax is absolutely incredible and almost painless!

Ana is the best! She is careful and painless, and does a great job on my brows! I also like Lupe! I dont even want to go to anyone else!

Anna by far is the best! Hardly felt anything and also got to complain to her about going back to work hehe while she was doing an excellent job!
I always come back here and request her service whenever I’m in NYC.

One star for the convenience for me coz I live 2 blocks away and another for the girls who are always very nice up front.
TERRIBLE technicians. I had Vicki before whom I loved! And I bought a package. She recently left and I have been trying different ones. Every time I have to tell them put me to another one.
All they did was trying to make you feel bad. You have too many ingrowns, you need to exfoliate more, you need to wax your eyebrows etc. Let me first say they are NOT true. I never have ANY ingrown hair, maybe twice a year there’s ONE ingrown hair. They kept on saying it so I can buy their products. That’s not the worst part though. I either got quiet when they said I should buy their product. Or I will say I do not want it if they asked me if I want it. When I get to the front to check out, the technician always left a product next to my receipt and the receptionist said I TOLD THE TECHNICIAN I want one. WTF?! That happened like THREE times with different technicians!
Another thing is when you undress, the technician will never go outside the room to give you that space. I understand it’s probably unnecessary since they will see you half naked anyway. But I don’t feel the professionalism when this gesture is missed.
Also, they have a policy that if you are 9 mins late, you can’t get the service anymore. I get that. But don’t put this policy out if I have to wait more than 9 min myself when I show up on time.
Too bad I bought a package and I have to come back until it finishes. I can’t wait to go to another place! I love all the other places I’ve been to. I gave this a try because it’s close to my apt. But with the terrible service I had, I will go to Connecticut for a wax if there’s the only other choice I have!!!

I told myself I would never get a Brazilian… spoke too soon. My bestie came here & she recommend me and told me all about this place. I did some research and decided to come here from Unilocal reviews and also the fact that 1^st time new customers from NYC that shows their ID gets 50% off so I paid $ 26 dollars. And literally took 5minutes, I was very nervous at first because I thought it would hurt. I had IRiNA which made me feel super comfortable, I would highly recommend her. She was very thorough and made sure she got everything before I got off the table unlike others. My friend went a few days after me and the lady (never got her name) left a patch on the side and didn’t notice until she got home. If your paying $ 53 for a wax you have to get your money worth it, it is pricey but it last very long. I will go back and get a package deal buy 9 and get 3 for free. Also if you go for your first time and tell them a friend recommend this place to you, they’ll give your friend a $ 5 discount. Must mention by the front desk. Recommend to make appointment ahead of time or online. Very clean, nice staff, def coming back.

Irina is the best! She’s fast and knows what she’s doing. She keeps you educated and best of all does it with a smile on her face.

The only major selling point of EWC is the convenience. You can find one almost anywhere, and this happened to be the one closest to work. Okay, I lie. Another thing that I like about EWC is how painless their wax is! However, this review is mainly for the service and not so much the wax.
I’ve been to EWCs before, but I don’t think I’ve ever felt quite the way I did here. Blame it on the whole NYC vibe. The whole experience felt superficial and transactional — from the girl at the counter (who, by the way, took way too long to ring up the customer before me), to my waxer, to the girl who rang me up.
I’ve been super spoiled by my waxer (of two years) in Westchester. When I’m at her business, I feel like I’m visiting a friend. We talk, she gives me advice, and we joke about a whole bunch of things. Here, I just felt like another body. My waxer was overall super unfriendly and didn’t help to make an awkward situation any less awkward. I tried to make conversation but she wasn’t all that receptive. I guess when it isn’t your own business, there really is no incentive to be nice to the customers and try to build a relationship with them.
I also dislike that they are super pushy about buying a package or booking a follow-​up appointment when you check out. I’m pretty sure I will not be back — at least not to this location — given that I can most likely find a much less commercialized waxing business in the Manhattan area.

I’ve been waxing all my life, and this place is OK. Staff is really friendly, wax is not so great, too soft so a lot of hairs were not removed. Also, the rooms are really cold and the waxing services are expensive and they want you to buy more stuff.
This week I went to Uni K and saved myself 20 bucks and found it a lot more comfortable and the wax was so much better, I haven’t found any hairs left behind!

I don’t know what I expected here … So last time was kinda unsatisfying but I tried again because I was passing by there and it was my European waxing center. (The one I usually go is really good so I thought this time can be different in this location) .
This time receptionist was amazing. Very polite and attentive. Problem was … My technician has extremely trimmed eye brow which I don’t prefer, but I didn’t worry about that bc I thought she’d be professional so she wouldn’t do the same thing for me. I told her just cleaning my brows no shaping. And she did okay job for my left eyebrow but she trimmed too much and made angle on my right one .
Wrong Eyebrow can bother you for next two weeks and I’m already feel like it’s wrong forever. You can’t rush when you take care of someone’s eye brow. It’s not like underarm or legs. It’s my face … I’d rather take another 15mins to go to other locations.

Katrin is the absolute best! Quick, painless, professional! What more can I say!!! I can’t live without her.

I have been coming here since August of 2014 and I have yet to have a negative experience. I always get a full Brazilian done. I’ve tried many wax specialists but I finally found my favorite one. Irina is AMAZING. She’s so nice and friendly and good at what she does. She will make sure you have a great waxing experience. I definitely recommend her and EWC!

I’m new to town and was looking for a good, affordable place to get a wax done for Valentine’s Day. After seeing the great reviews for this location I booked an appointment (online, the night before) for the next day. I decided to book with Mariana since she had such great reviews.
I arrived early, the receptionist was nice, but had a thick accent and was hard to understand. Mariana came for me right at my scheduled time and took me in to the room. She didn’t leave for me to change which is odd, but she’s going to see me pantsless anyways so, okay.
The room was clean (I watched her clean it after my service, I assume the same happened before). They use hard wax and no strips which is nice and usually less painful. No double dipping either. Mariana was good at talking to me, keeping me distracted from what was happening which I appreciated. The only thing I wish had been done differently was my hair was a bit long and I wished she had trimmed it before applying the wax. Not a huge deal.
The center is like most places — they’ll try and sell you serum and exfoliator before you leave. I put it back before checking out, but felt like I was being watched to make sure I bought it. They’ll also push booking your next appointment for buying a package before you check out. I just had to say no (I like the place but don’t have my schedule to book that far in advance).
Oh, and if you’re new to town (and the company), you get 50% off your first service. You have to have something that shows your in town address however (I pulled up an email from my relator). Definitely worth the price, and not much different from what I paid for similar service in Denver. I would go back.

I really like Ana at this location. I hate to give up a good name, but she deserves it. Quick, clean and pleasant.

I Love EWC! Last Spring, I was looking for a new esthetician. I read so many great reviews on Ana, so I knew to request her for my Brazilian wax and she did not disappoint! I was so nervous with trying a new place, but I am so glad I made the switch. Ana is very informative, professional and likeable. She makes my waxing experience very easy. Before I know it, I’m done! I can actually say that I look forward to my monthly waxes. If you are looking to get waxed, I suggest booking with Ana. You wont be sorry.
I haven’t visited the other EWC locations, but this one is clean, the staff is friendly and attentive.
I also recommend buying a waxing package. You actually save money in the long run.

I’ve been going to ewc for a year already and i was going to the stamford ct location, where i WAS very happy.
i came here once on a weekday and the woman at the front desk greeted me with a «YES?!» umm… how can i respond to that? and i came with my baby who was in his stroller and she seemed to have an issue with it and she insulted me by telling me i need a nanny, anyways — she needs an attitude check!
back to the service — I’ve had two technicians — emese (sp?) and mariana. both gave me a lot of ingrowns, they were both very quick and very nice as well but for some reason, i never had so many ingrowns in my life, which didn’t really happen at my old wax place. i was definitely unhappy with the results, however, i have a package and i have to use them.
so overall, i go because i have to now and its convenient. i just hope i finally find the right technician for me.
Update: I just went for my bikini wax and Haidy left wax all over me and there was still hair that she didn’t remove. I am not happy with this service at all! Time to find a new place!!!