Ecology Ep

As someone who has had a problem with bedbugs several years ago in a prior building and treated them with another company, I have some standard of comparison and I can say Arnold and his team are as good as it gets. Arnold is very sympathetic to the trauma of having this issue and made the process relatively painless. I shopped around quite a bit for the best rates possible and this company offers very competitive prices. The previous exterminators I worked with put us through an exhaustive process of bagging pretty much everything we owned and washing everything that could be washed. Arnold was minimally invasive and had us do the bare minimum necessary to eliminate the problem which was a huge relief.
As somewhat of a chemicalphobe, the most attractive feature about their service is their environmentally and people friendly methods. I explained my fears to Arnold and he tailored his service to address these concerns. In fact, he listened patiently to me ramble on about all my bedbug related trauma and fears and took the time to make sure I felt comfortable and confident in their service. He even offered a generous warranty to help ease my anxiety. Best part about the service: the bedbugs got dissed! Kudos to Ecology EP!!!

I called Ecology EP in the morning and Arnold Castro the owner answered and told me they can come right away. I though their rate is half of the other bed bugs specialist around NYC. He came with 2 coworkers in regular clothes. I asked what kind of chemical he will be using and why not the nitrogen method as stated on his site (which I noticed today that is has been suspended). He didn’t know what to say. My wife watched what the workers were doing and all they did was vacuum my place and 10 mins later show me the bedbugs he caught. He had it in a ziplock bag which he may have bought in himself. The workers were more like hotel maids vacuuming my living room. The very next day, I got more bites on my arms and so did my wife. I called Arnold and he told me he will come another time. I stayed home and waited all day and then he finally called and tells me he can’t make it. I was so upset. We rescheduled for another time and this time when he came to do the job correctly, it took him 10 minutes and again he tells me the bedbugs are gone for good. I think he is full of it. I will be contacting the BBB about them too. Its too bad I didn’t read the bad reviews on Unilocal

Ecology EP resolved my issues

I called these guys at 7:30am and they arrived by 9:30 to do an inspection of my 3 story house + basement. By 12:30 they were gone. Almost a week later, no subsequent signs of bugs. They gave us a great deal and even protected all mattresses with bed bug covers. I am hopeful that this marks the end of our problem. Thank you Ecology EP!

Arnold is amazing. He came over on a Friday night to do an inspection and then came and steamed the entire building the next morning. Amazing service with a very genuine and kind man. Highly recommend.

My husband surprised me with a new sofa from Ashley furniture… a couple of days later my kids woke up with bites. My dr suspected bedbugs. I called ecology ep and they came a couple of hours later with a k9. Sure enough the beds where positive for bed bugs but what shocked me most was that the k9 identified the brand new sofa which still had the tags on as the source of infestation!!!
While I was trying to get through to Ashley’s customer service, Arnold and he’s partner steamed, sprayed, bagged laundry etc…
Besides for the smell being overwhelming (I slept at my sisters that night), I can highly recommend ecology ep. They did an excellent job. I had some sleepless nights after that, waking up constantly to check if there where no bugs and I thought it was great that Arnold gives you a warranty and comes back a couple of days later to confirm that the house is bug free!!!
If any of my friends suspect having bed bugs I will highly recommend ecology ep to them.
As far as Ashley’s furniture, shop at your own risk!!! The sofa 1600 $ was thrown out. The tags still on it.

I had bedbugs once before in 2007, and I’ve seen how other companies operate, so it’s not for nothing when I say I’m extremely impressed with Ecology EP and Arnold the director. (N.B. I will alter this review if their work doesn’t hold up, so please take comfort if this is still here and still has five stars three months from now.)
The thing is, when I woke up this morning to find a live bedbug walking across my comforter in front of my nose, I instantly went into full panic mode – not because bedbug bites are so terrible (you’ll survive) – but because the PROCESS is MISERABLE.
Here was what was horrible BEFORE I found Ecology Ep:
*Landlord pretended like he’d never heard of such a thing, and only begrudgingly sent his «exterminator» who sprayed with generic chemicals around the perimeter and left me with hopping mad bedbugs. (Note to 25 year old me: Small Claims Court is your friend.)
*I was poor and as a result (or so I thought) the guy I could afford said that I had to do a lot of work on my own. Meaning:
*Bagging up everything I owned.
*Carrying everything that I could wash to the laundromat.
*Dry cleaning what I could afford to dry clean and throwing away the rest.
*Buying a new mattress cover and putting it on my infested mattress all by myself.
*Throwing out half my furniture.
*And even then he had to come back twice, probably because I didn’t do everything correctly (given that I was doing it all by myself.)
Arnold put me through none of that. It was AMAZING. Here’s why:
*Great price written right on the website – and LESS than what I paid in 2007. That’s shocking – you’ll see why in a minute – but it was also great because it meant I could call my landlords and say: «Here’s what we’re doing, THIS is the price, you’re legally obligated to pay for it, and we’re doing it tonight before the problem becomes insane. Also, it’s coming out of my rent.» They said, «Oh my god oh my god fine!»
*They guaranteed the work at the industry standard, also right on the website. Another thing I could tell my landlords.
*They’re licensed and insured and used proper invoicing, also great for dealing with landlords.
*Ecology Ep showed up the same day I called.
*Arnold brought a small ARMY of people. Four workers, all very sweet.
*The price INCLUDED mattress covers for my bed AND my futon.
*THEY put the mattress covers on (the worst job ever.)
*THEY moved all my furniture – but I didn’t have to throw anything away!
*THEY bagged up all the things that needed washing.
*THEY helped me carry all my stuff to the laundromat.
*Instead of putting me through the cost of dry cleaning, THEY brought a steam cleaner and steamed all my good clothes.
*AND they didn’t just spray with Ecologically sound (but guaranteed!) chemicals, but they ALSO sealed the cracks in my floors and steamed all my books and things I probably couldn’t clean on my own.
*AND they found the bedbug nest. And killed those jerks.
*AND they were extremely kind and lovely about it, from beginning to end. A real plus when you’re traumatized by bedbugs.
Also, I asked Arnold to check another property while he was in the area, and he found no bedbugs. He could easily have sold me on more work, but he didn’t lie, above-​and-​beyond compassion and professionalism I found consistent with the negative review and his response listed here. Frankly, his straightforward response to the negative review on his free service was an additional reason for me to hire him.
Arnold told me he has a lot of contracts now with a lot of large shelters, dorms, and schools, and I believe it. As a young single woman, Ecology EP’s help was enormous at an unbelievable price. I strongly recommend them to others who need help.

Impressive! Right on time. Efficient. Thorough. Friendly. No chemicals used. I reco!

Ecology Ep is great. We have been using their service for about a year and they are extremely responsive to calls. The team is always professional and friendly. The dog is great at sniffing out bedbugs. Recommended.

Our building is using their service. They always come to our apartment very fast when we called them. Their boss Arnold is a very friendly and nice person.

This company is a giant scam. I called them because I suspected possibly having bed bugs but was skeptical I really had them from the start. When I heard about their free inspection I figured why not. I had bites or some kind of rash on me and me and my roommate and I wanted to make sure our apartment was clean and fix the problem before it got worse. When they arrived to inspect the guy came in with a «special light» and orange glasses. The high tech equipment seemed promising. After going around my bed for about 2 min he told me he had found eggs. He showed me with his light and I did see white circles. He told me they were probably hiding under the bed (I knew nothing of bed bugs at this point in time). When he checked my roommates bed he told me we were infested! At this time he was still unable to find me a bug and all of this took about 5 min. I freaked out and when he left and I did tons of research. After a few minutes of my own research I had already felt scammed by him. There were no real signs of bed bugs. There is supposed to be shit stains left behind… I had none. I should have been able to find at least one using heat and pulling the bed apart but found nothing. The only thing i did discover is how clean my mattress and box spring actually were so I decided I needed a second opinion. I quickly realized that inspections are never free and are at least $ 125 going up to $ 400. Removal from most companies is generally around 1000. Ecologyep charges about $ 500.
The next company I called in searched by apartment for about 2 hours with only a simple flashlight but it was a very intense search. He pulled everything apart and examined every inch of every sheet and part of the mattress while explaining everything I need to know about bed bugs and what the removal process is like. After the inspection was over the guy told me he had never seen cleaner beds in general. Ecology EP also offers a dog search but I would bet its as much a scam as the first inspection. The guy seemed to know nothing of bed bugs and how to actually find them. All he wanted was to tell me I had them and spray my apartment down. It was a complete joke!
AVOID THIS COMPANY! PLEASE!
P. S. The honest company I did use was called «Green Apple Pest Management Services.» Great honest company which are also on Unilocal and have many good reviews. All of it is true and I wouldn’t use another company for pest control. Going with a free inspection and cheaper service just isn’t worth it. Especially a company that lies right from the beginning.
Update in Response to Arnold:
Yes, you did the inspection for free… BUT YOU TOLD ME I HAD BED BUGS AND I DIDN’T. How is that not trying to scam me!?! Just because your scam didn’t work doesn’t mean it wasn’t a scam! You get into people’s homes saying the inspection is free to then lie and say there are bed bugs. You scared the shit out of me! I was told my apartment was infested! You showed me dust mites. I also had to let the firm I work at know in case I brought them into the office and they had to spend money on inspections. Obviously they also found nothing. Hopefully you have changed your ways and you ay be great at removing bed bugs when bed bugs actually exist. My message is to anyone who isn’t sure if their apartment has them.