Dunkin’ Donuts

Dup of

Their management has changed and now everything there sucks, the employees, service and food product are all awful. Stale bread at the subway. The dunkin is ALWAYS out of items and they never make it correctly. I ask for a croissant with cheese, toasted. They toast the croissant and then put the cheese after, does this make any sense? They’re the worst, go to the Dunkin on 33^rd between 5^th and 6^th instead, they’re great.

This is perhaps the worst Dunkin Donuts in the chain. The staff is dismissive and it usually takes them three tries for them to get an order right. Since I work across the street I’ve gone more often than I’d like to admit. Avoid if you can.

I have been coming to this location for over 5 years and used to have the best experience in the morning. The former manager, Hyinh, knew my order (and many, many others) by heart and my order was always made correctly and with a nice, calm smile. About 1 – 2 months ago it would seem as the franchise was sold as the entire staff turned over. The new staff is extremely loud and borderline rude. The final straw came this morning, where for the 3^rd time in a row they messed my order up. I specifically asked the person (who I believe is the new manager) making the order if it was right today since it wasn’t in the days prior and yet again it was wrong. I’ve also noticed the cleanliness has dropped significantly as my coffee cup is sticky to the touch. Certainly never going back and I hope you all do the same.

If I could give negative stars to an establishment this is one place that would get it.
Watered down coffee, burnt food and the place reeks like subway. On top of that, customer service is shit. Coworkers don’t communicate with each other so I don’t even know if my order went through unless I don’t get it after 15 mins.
Why do i keep coming back? It’s extremely close to work.

Us — «Ooooh 6 donuts for $ 3? That sounds great»
Him — «what can I get you?»
Us — «2 of the chocolate brownie filled ones and a mix of the custard donuts please»
Him — «they all have custard in except these ones»
Us — «well I don’t want any of those ring donuts then, bring me the custard!»
We talk amongst ourselves leaving the donut choice to our skilled donut master friend. He hands us the full box bagged up, we pay and walk to our hotel.
We open the box to find 2 brownie filled donuts and 4 ring donuts…
Laura — «I don’t think these ring donuts have custard in»
Me — «FUUUUUUUUUUUUUUU…»

It was fun to have my bday free drink at this location and professional customer service. Love it

Just wanted to try since i haven’t eat dunkin for such a long time. Also I tried the Irish coffee.
I think just average quality that I’m sure I won’t be craving again soon.

Dunkin Donuts. Oh I love this place. Too bad they don’t make donuts until 5 a.m. Came by for coffee and blueberry cake donut. The coffee is good and hot. Whats nice is a good for a short stroll to Central Park.
My only gripe is there’s nowhere to sit

This Dunkin’ is also connected to a Baskin Robbins and a Subway, and service for all three appears to be entwined. I came here to grab an ice cream cake and was happy that they were able to write on it for me. The writing came out okay, but I felt like I could have achieved the same results. Cake was good, line wasn’t too long, and best of all, it was only two blocks from where I was going so nothing melted.

Pleasure centers are stimulated best by smell and taste, hence the name comfort food.
Such a shame said comfort food and its memories has been replaced by a more lackluster gustatory experience.
Had great memories of Dunkin’ Donuts that people from the West Coast, like me, await its arrival/​return (?) in 2015. Jelly and cream filled donuts and the vast number of donut holes called Munchkins litter my memories of said numiness,
The trick of great donuts is all about timing. Old/​stale donuts are blah. Even older ones are blech. Came here one night as I strolled back to my hotel after watching a movie (I ran out of things to do for the day) and headed here. I ask how fresh the donuts were. I learned that Dunkin’ Donuts are NOT made at said stores. They’re delivered. The clerk said 3 hours for a fresh batch. It was 230 AM. Boston cream’s all gone. Got a raspberry jelly filled one and some donut holes. He felt bad for me that he just gave them to me. I thanked him.
It was stale that all it took one bite, and I had to get rid of it.
I wanted to give them another chance. Went here for breakfast while I waited for my laundry to be done (I ran out of clothes) Enclosed is a picture of the breakfast burrito as compared to a ketchup packet. Wow, the picture made it look bigger. Took me about 3 bites to eat it. It was okay. The glazed donut I got, which was probably fresher, was also okay.
Staff was abrupt and mildly standoffish, except for the one who gave me the stale ones. I want my old memories of Dunkin’ Donuts back. They were better than the ones I had here.

It’s a Dunkin Donuts with a Subway and a Baskin Robbins inside. Nothing special, the same things you’d expect at any DD.

Coffee was warm and fresh. The red velvet donut was definitely moist and yummy. The plain old fashioned was just that — very plain. The lady working the cash register was trying to talk & work WAY too quickly — she was getting ahead of herself and ended up messing up our order. Limited seating, and you get a mix of tourists and crazies passing through.

Most dunkin’ donuts are all the same. But this one is a step up. I go here pretty much every morning on the way to work. They always make my coffee without even asking me what I want, they already know. The coffee is always hot and fresh!

Allez au moins un passage était obligatoire pour gouter ces enormes donuts aux milles couleurs :)
très caloriques certes, mais délicieux! wifi gratuit avec le code sur le ticket de caisse (utile pour prendre connaissance de l’avancée de la présidentielle en France.

It was okay. But why did I go here???
It was the closest thing to my hotel and we don’t have Dunkin Donuts in San Francisco.
I really should’ve gone somewhere else, like Donut Planet.

Everybody go to this DD like no other store to go, pathetic people.
And 9 out of 10 will spill out their drink while they open and close back their drink.

Delicious peaces and first class place. Loved it. will coming back soon.

So let me start off by saying, I am not really a big fan of donuts or Krispy Kreme donuts (only in the West Coast). I feel that it’s a bit too sweet but I heard about the whole Dunkin Donuts so I decided to give this place a try while I was visiting in New York.
Came here twice during my visit in the morning for a quick breakfast. Ordered half a dozen donuts for around $ 6 (can’t remember) and had a cup of mocha latte. For the donuts, it tasted super good to me both mornings when I had ordered it. Glaze would still be my favorite but all the others that I ordered tasted really good and not too sweet. And for the mocha latte, I hate to say it, but it tasted great, I can say it taste better than Starbucks. That really sucks for me cause I love Starbucks but after tasting Dunkin Donut’s coffee, Starbucks has not been the same to me.
In regards to the place and employees here. It is super, super packed here in the morning but the employees are super quick but be sure to know what you want as they seem to rush you. You can also tell who the regulars are because the employees greet them by name and ask if they want their usual. I was in and out in less than 10 minutes!

Funny thing about NYC. The fast food restaurants and chain stores usually mirror a single ethnic group, and sometimes the ethnic group within the store’s specific neighborhood. Well these Asian ladies at this K-​Town Dunkin, were a little chatty, but they let me go for a penney, and they had my coffee in my hands in less than 25 seconds. (I time that kind of stuff, ok, not literally), but it was less than 25 seconds. Amazing how that greases the wheels for the start of good day!

Fast orders. That’s all I have to say.
Also, know what you want, have the money ready, and be prepared to step aside.
They will rush you through faster than you can even think about what just happened. And that’s a good thing for New Yorkers in a rush.
There are two reasons why there’s almost always a line here, because it’s near the Empire State Building, and because they keep customers coming back with speedy service. And if you get the right employee, they tend to memorize your order when you’re a regular, which speeds things up even more.
If you’re new to this place, I can see it being a horrible, awful experience.

I debated on how to review this store, but to be perfectly honest, in the world of Dunkin Donuts places, this is easily the best one I’ve been blessed to have consistent access to since it’s near my office.
I have seen some amazing feats of speed here. For example, this morning there was literally a mob of un-​caffeinated midtown A-​holes inside the 15 foot space between the counter and the door. I walked in with the intention of making it into my office at 7am like I’d planned in order to do some necessary work before everyone else came in, immediately swore to myself, and resigned to wait for 20 minutes. Less than 5 minutes later, I was out the door. WOW! The only thing that I would complain about is the arrangement of this store. It’s really hard to fit everyone that comes in here at one time, but they shuttle you out of here like cattle that are being zapped by cattle prods.
With such speed, you’d think they would screw up the orders once in a while, right? Nope. I’ve never had the incorrect item handed to me. AND, they offer lower than Manhattan prices as well, so double bonus.
In the real world, this would not be a 5-​star place. But in the Dunkin world? Absolutely!

Dieser Laden war für uns zum Frühstück die letzte Rettung, denn was ich als wohl typische deutsche nicht runterbekommen habe waren die Muffins die es im Hotel zum Frühstück kostenlos mit so viel Kaffee oder Tee wie man trinken konnte gab.
Aber da mein Magen schon am ersten Morgen rebellierte und wir dann auf die andere Straßenseite gegangen sind und den Laden gesehen haben und gesehen haben das es bei Dunki’ Donut auch Beigels gibt waren wir doch sehr erleichtert.
Also gab es von nun an jeden morgen einen multi-​grain-​Beigle mit cream-​cease (Vollkornbaigel mit Frischkäse) für mich