Duane Reade

Oops wrong Duane reade please disregard

Security walk the floor! everytime I enter this store, today I walked in and said to myself wait for it then once again I hear «Security walk the floor» then too have someone stand at the end of the aisle that Im shopping in too watch me! I so sick of this store and profiling people! No one else walking in I heard this.

checked out at 7:12pm 8÷13÷2015 — UNSAFE LOCATION — lots of staff and management milling around doing nothing one staff member uses escalator to bring beauty products downstairs as in leaves the products on the escalator alone and goes down and picks them up as they roll off at the bottom…
In the food area group of teenagers screaming and blocking the aisles by the fridges while they ‘loaded their bags’ with merchandise — staff clearly observed — then screamed their way out of the store unchecked. As I am checking out i ask for manager — ‘its her…’ she is manning a register — I said — did you notice those screaming kids that just left stole a lot of merchandise… her reply… oh ok!!!
This is in broad daylight — next thing is a customer being robbed in the store …

I have to give a shout out to the pharmacists at this location. Both Paul and Katie are stellar. Incredibly helpful, reliable and knowledgeable. They work day and night yet are always in a positive mood.

In general this is a fine store but a few things are not satisfactory. One is that they have forgotten to include items I’ve paid for in the bag which is really annoying. For example I spent $ 10 on a cosmetic product only to find it missing when I got home.
Another thing is that the other night, before midnight, I tried to enter the store and the door was locked, and you could see a group of employees clustered around the cash registers. OK, it’s 11:40 and you close at midnight on Sundays (anyway it’s Monday). Is there a reason you are closing early? Is it so hard to put up a sign? I probably won’t go back as there are better 24 hour/​late night places.

The customer service and communication from the pharmacy is unacceptable. I have made multiple trips back to the store becuase they forgot to give me my entire prescription. I’ve also arrived many times to find my prescription not ready at the promised time. Save your time and money and fill prescriptions at smaller spots like Thompson Chemists.

Clean, good selection, pleasant staff. Large location with a lot of choices.
Went here for diapers on the run… They had a lot of choices for brands and sizes and the store was laid out well… Easy to navigate.

Didn’t know Walgreens bought out Duane Reade. anyway, like Walgreens in San Francisco, there’s one every few blocks.
pharmacist and pharm techs here are quick.

I came here expecting to be blown away by a futuristic drugstore and I felt like the Walgreen from D.C. had more to offer (fresh juice bar and self-​serve froyo, nail bar, Dr. Scholls custom foot support machines). This Duane Reade looked so promising but on the inside, the selection was average. I walked around the shop three times looking for band aids before realizing that they had bottom floor dedicated to pharmaceuticals. I wanted to pick up the Klorane oatmeal dry shampoo but it was way more than what you could get on Amazon. As for local brands, I didn’t really find anything special.

Not my favorite DR, but definitely clutch because it’s open 24 hours and if you need a Chase ATM while shopping on Broadway in Soho, this is the place to go.

Cut off from my credit card (though really it was more of an online shopping thing and less an impulse buy thing) I am no longer frequenting clothing shops and Sephora as much. Where do I go to get my fashion fix? Duane Reade. Really? Yes. I love how glossy the displays look here. They are pretty well stocked though personally I feel like the primary benefit is that they have a lot of brands instead of a lot of variety within those brands. I’d probably head to Walgreen’s, CVS, Target, KMart, Rite Aid, etc. for your basic beauty brands like Revlon, L’Oreal, etc. since the stock is more varied and you can usually get some kind of discount. What I love here is their selection of nail polish and cheapie brands. Wet n’ Wild, Prestige, no longer just a tiny rack in the corner, now I can get all the 50 cent eyeliner I want. Oh, you heard me right. I can’t even get a single bottle of water for 50 cents.
Anyway, is the staff here a little… less highbrow than Sephora? Yes. Are they pretty much unable to answer your questions about the return policy, are they fazed by anything you tell them at the counter, and did one woman just test the nail polish I was asking about on her hand to show me what it looked like? Yes, yes, and yes. I don’t care. I’m not really here for beauty experts. I haven’t really explored the rest of the store since a good half of it is beauty but I can vouch for the beauty section and it’s worth a check in if you’re looking for even lower prices on your drugstore makeup and a wide selection.
Oh, and the photos currently up are clearly for the Duane Reade on Spring St.

This place has a wonderful aroma and the little old Indian woman who works the register late at night is always very winky and noddy when the Gov wheels me in.
I think she has the Hots for the Gov. But that is neither here nor there. They have an excellent selection of soap and bath products, however, they no longer carry Selsun Blue Spring
No matter. I love just coming here and sitting in the aisles and staring. Late at night when they’re stocking the shelves I feel like I’m watch small dark skinned elves go to work. It feels and smells magical. Not to mention, there is a lot of great shopping nearby. Perfect location! Five stars! Bravo!

**One of my favorite Duane Reades in Manhattan!**
Why? It’s conveniently located in the heart of SoHo. This store is new and beautifully furnished, clean, spic-​and-​span, well-​lit, and looks more like a grocery store/​department store than an actual pharmacy. This pharmacy is two levels, with the pharmacy downstairs. The pharmacy staff here is also very friendly. I spoke with the pharmacist personally and she was really helpful, nice and pleasant.
I was very impressed with their blood pressure monitor in the pharmacy area because it gives you a print out of your blood pressure reading. How high tech! That way people don’t have to scramble finding a pen – they can just have their record printed out at the click of a button on the machine. It was really nifty :)
I’m glad the Duane Reade is here because it’s a great place to pick up a bottle of water for prices much cheaper than at the hot dog stands outside and the near by D&D. I like saving money, and this place allows me to do that. Now, coupled with great pharmacy staff… this Duane Reade is definitely win-​win!

Maybe it’s just me, but I never have a good experience with the pharmacies at Duane Reade. Slow as molasses, they are. I only ever go to this particular Duane Reade because of its proximity to my office.
I usually call in my prescription refills more than one day in advance of picking them up. It is more the exception than the rule that the prescription is actually ready and waiting for me when I arrive. Often, the pharmacy technician just scoots behind the counter and fills it while I’m waiting.
Or, my latest experience was that I stood there alone at the register while two pharmacy workers ignored me for a solid 5 minutes. Eventually, one walked over to me and said «do you need help?» Seriously? No, I was just standing there for fun.
Why can’t Duane Reade be more like CVS?

Huge Duane Reade… there’s like 4 within the vicinity — I wish there was more CVS.

Thank NYC for Duane Reades. If it were not for your grace and fully stocked shelves of cold medication, kleenex and afirin, I may not have made it through my VACATION in New York with the worst cold I’ve ever experienced up to date. Your store was CRUCIAL in my ability to survive the week although my recovery was slow and painfully not there.
Store associates are friendly, although at night you find a few people outside looking like they’re about ready to dive in to your bag and gun point you at whatever it is you have, despite it being in SoHo … and they have cheap spring water, fantastic!

I don’t think I’ve ever reviewed a drugstore before but this one was such an oasis (clean, quiet) from the soho hustle and bustle, and the service was so good, that I just had to drop a line and commend them. Well done!

Duane Reade is more prevalent than Starbucks it seems. This brand new location is gleaming with the aisles perfectly faced. This may change in the next few months, years but in the meantime it is a pleasure to pop in for some shampoo, batteries, magazines etc.

This location opened in August 2008 (give or take) and just wanted to put in writing that Duane Reade and great customer service can indeed go hand in hand. Being a newly remodeled store located at the corner of Grand St. & Broadway, everything was well-​organized and shiny. Shiny just like the smiles on the employees’ faces. I just couldn’t believe how friendly the staff is at this location. They even offered to help when they saw I couldn’t find what I was looking for! Also, they seemed well-​stocked in their inventory and found everything I needed. I just hope the condition and mood remains consistent.