Dr. Shari Lipner

Rude professional mannerism. Note to Doctor. I am a professional and have a very important job I needed to get to.
Left my house extra early due to rain (sprinkles) so I could be on time since I had to take several trains from Westchester County and walk to York. Got there 40 minutes early. Was kept waiting 40 minutes plus 1 hour. Their excuse was the rain caused traffic and train delays and something about her being only nail Dr in the practice, not acceptable.

The office staff is the worst experience I’ve ever had with a doctor’s office. To make my very first appointment, I was put on hold for a ridiculously long time and then treated rudely by the person who answered. The doctor had a resident spend a long time asking me questions and she spent less than 5 minutes with me. I was then told that they would call me in two weeks with test results and they never called. I called three times, put on hold each time and was never given an answer. Finally after nine weeks, they called me to tell me the test results were normal. Yesterday morning I called for a prescription renewal and was told it would be taken care of. Mid-​afternoon I was called on my cell phone and told that they couldn’t find me in the system. Seriously? Still waiting for them to call in the prescription today, more than 30 hours later. Tried to complain to the office manager, was put on hold for 15 minutes and then put through to voice mail. I would never go back to this practice and will make sure that all my drs. affiliated with the same hospital know how horrible the experience has been. Luckily, the reason I went was not too serious, but I would hate to think what might happen if you really needed attention.

Dr. Lipner always leaves me waiting and the last two times I went, she botched the cosmetic procedure I wanted.

I will not return, and I would not recommend Dr. Lipner to anyone.
The doctor shrugged me off when I asked for details about my diagnosis. She refused to answer my questions. She spoke down to me. I had the sense she was trying to give me as little information as possible.
Overall, she was pompous and belittling.
I expect to be 1) treated with the genuine empathy, and 2) given the information I deserve about my own body in order to make decisions about treatment.

will never go back to this practice or doctor. they were very unprofessional in regards to test results. i had to take initiative to get blood test for questionable results and hound for somebody ANYBODY to call me back on instructions on what to do next. i should be on antibiotics and its been almost a month and nothing. dont ever go here!!!