Doshi Diagnostic Imaging Services

appointments are useless.
for a 10 minute check-​up we were there for almost 4 hours. Had an appointment at 3pm but with previous appointments they suggested to arrive as early as possible in case others cancel. we showed up at 2pm and registered our names. there were 2 ahead of us so we were told and were happy about it.
1 hour,
2 hours,
3 hours we got called. by now us and another patient are last. while there we hear everyone complaint the fact that they make appointments but are never taken care at that time. the other patient asked is anyone going to take care of me? and the clerks or whatever you call them, were always arguing about customers, hours, appointments. it was just very unprofessional.
We finally leave after 3:37 minutes.
PS; the elevator chair for the disabled needs one of them to come down and operate it. Guess what, he is always busy doing other stuff.

Came In as a walk in and the reception took my referral and insurance cards then told me to take a seat. 1 hour later receptionist calls my name and begins to ask me question to register me. I questioned if she was now putting me in as a patient after I waited an hour? To which she replied yes, that it was really busy w people who had appointments before I came in. This infuriated me as she could have told me that when upon taking my insurance. She then says that there are seven people in front of me, but that they have three technicians so I would probably wait another 2 hours at the most. REALLY? Do they not think people have other things to do?
Awful front desk service in this place…

Came here at the end of april for a nuclear stress test. Staff treated me extremely well. The place is alittle ol fashioned but the doc n the tech were a++++++++

You will wait forever! They don’t care! They are so busy they could care less how long you wait.
11:00am appointment and I’m still in the waiting room at 1:24.
Try another diagnostics. Please!

Was quoted $ 150 over the phone for an ultrasound, which was half what the other place my doc recommended was. Showed up for my appt. and confirmed $ 150. Was told it’d be a 2 hr. wait. When I protested that I had an appt., was told they’d skip 5 people and it’d be an hour. Then they tried to charge me $ 160. I had to be taken to the manager’s office to get it back to $ 150. After an hr. I was told 20 more mins. After another hr. I was told there were a lot of sick people that day. 2 hrs. and 15 mins. after my appt. I was seen, which took maybe 10 mins.
Not convinced they really skipped anybody, or that my appt. meant anything at all.
Guess you get what you pay for. 2 stars cuz it was cheap and they were apologetic.

My experience here wasn’t terrible. I was here about 2.5 hours, but everyone was friendly and very helpful. I did not feel rushed, if anything I would have liked it to have gone faster. I had to drink a solution that was vanilla flavored but still it was gross. I waited an hour to be called and when I was called I had to drink one last cup of that nasty stuff. Once I was in the machine I was fine. The tech talked me through everything and explained every step. He was respectful and courteous. I was in there maybe 20−30mins.

For the love of God and all that is pure and holy never ever step foot in this place. You will lose your mind, your religion, and your faith in mankind. This was a nightmarish experience. Please ask your doctor to send you somewhere else. Doshi, but particularly this location, is absolutely awful, uncaring, and unprofessional. Stay far away! If you MUST use them then go to 72^nd Street, but question your results since 72^nd will rush you in and out. Customer service and ethics be damned! I sent an email telling them how unhappy I am with their services. They will probably never read it or respond. Let me add I had what could have been a broken foot (but wasn’t thank God!) and this place had NO ELEVATOR! I had to go up and down stairs, made to wait for over an hour, just to be told they were not taking any more customers for the day. I didn’t mention I caught a cab from 72^nd Street where my doctor’s office was to WaHi because they stayed open later. I was out cab fare, time, and I was still in pain not knowing whether or not my foot was broken.

I went to Doshi Diagnostic in Washington Heights to have an ultrasound of my baby. This is my second child so I had some idea of what to expect. Unfortunately, the best parts of my expectations were completely disappointed. To begin with, we spent 2 hours! waiting. The waiting room was crowded and a television played Spanish soap operas with the volume at an uncomfortably high level. When I politely asked the receptionists about the wait, I was told that I needed to «change my attitude.» Excuse me? I made an appointment, took time off from work, and I need to adjust my attitude? I was not rude in asking. I did not raise my voice. But that was the response I received.
The procedure itself was also quite different than my first (at another facility). They would not allow my partner in the room with me, telling us he could come in later. They placed me on a table where I could not see the screen, then went about their business. This wasn’t necessarily a problem, just so businesslike and different from my first experience where both of us were together and could see what was going on. The room was so cold, I was terribly uncomfortable. The two techs spent a good deal of the time discussing the fact they had been so overbooked and had not eaten lunch (it was near 4 in the afternoon!). I genuinely felt for them. I was upset at the wait, but they dealt with such treatment every day.
Near the end, they invited my partner in to view. The room was uncomfortably small and it was difficult to see the screen for both of us. We also had wanted to know the gender of our child, but because the techs were so pressed for time and hungry to boot, they only spent about 2 minutes looking and then said they could not tell. With my first child, when they could not ascertain the gender, the facility offered to allow us to come back at no charge just to find out. There were no such offerings here, nor did they seem to care if we knew or not. It was very frustrating.
I will never recommend this company to anyone wanting an ultrasound. I am also going to tell my provider not to refer anyone there either.