Dermalogica In Soho

I just had my first full facial treatment at Dermalogica today and could not be any happier. Since moving here from California, I have been yet to try any facial treatments because my skin is pretty sensitive and I am picky with where I go and what I put on my face. After hearing that Karlie Kloss and many models tend to get facials at the Soho location, I thought I’d just give it a try. I had my facial with Nikki and she was so amazing. She consulted with me before and throughout my appointment while still letting me relax and enjoy my facial. She was not forceful with purchasing products and was more than happy to give me samples of the items I did not purchase. After leaving the appointment, I wanted to drop into a few stores to get a couple things and was shocked when I already received a compliment on my skin! I usually leave red and irritated post-​treatments so I was extremely happy hearing that and felt comfortable enough to walk around Soho :) The service, results, ambiance, and cleanliness were all excellent– they even give you a cup of amazing tea to end your treatment. The treatment also includes a mini-​massage for your arms and hands, which was relaxing and calming. Overall, I really enjoyed my experience and think that I have found my go-​to spot for monthly facials here in the city.

I went to the store with my bestie to do the face mapping and buy a couple of products as it seems the line suits my skin needs (I have oily/​sensitive skin with rosacea). I’ve been using the skin resurfacing cleanser for a while (which is excellent, give it a try) and the gentle exfoliating mask so I was ready to try some other products. We ended up each having a 20 minute treatment with Daniela, which was perfect. She recommended a bunch of products so we left with more than a couple of items, but totally worth the investment. It’s been a week and all the products I got work great on my skin. I will def go back!

I went in to buy an exfoliant, and I was greeted by the girls, who were very knowledgable, passionate and customer orientated.
I ended up buying the MULTIVITAMIN THERMAFOLIANT and the MULTIVITAMIN HAND AND NAIL TREATMENT. Both products have been working incredibly well, and my skin has never been so firm or glowing before. I don’t have any redness or acne blemishes anymore — I could see the result after just 3 times of use.
I highly recommend this store, the staff is amazing!
/​Juan

The people here claim to be experts — although they are nice I do not think their services are worth the high price
I brought my husband here for his first mini facial — overpriced and a waste.
Also a lot of the product reviews are quite low not sure why people love them.

Customer service, patience and knowledge is what I experienced at the Soho branch. Jill L & Alicia were top-​notch in every way. The product is first-​class and really makes a difference on your skin without breaking your bank or putting nasty chemicals on/​in your skin.

Ok, I LOVE Dermalogica.
I buy my product strictly from them.
Still, there are better visits and less pleasant ones. Some leave me quite confused by all the names and ingredients, as their products are indeed very advanced. This time was a treat, thanks to the lovely NICO. She was so professional and patient, it was really such a great way to shop for facial products! I can’t wait to go home and try all those new things out!!!

I was disappointed w my facial. I exited the treatment room and looked at myself in the mirror to find a bunch of visible blackheads left as well as caked makeup under my eyes… not too pleased and not impressed. Despite this, the esthetician was very kind and the products are really pleasant with a good scent. Won’t go back though as leaving a facial with visible blackheads and caked makeup defeats the purpose of a facial to me…

I’ve had two facials at Dermalogica (with Melissa — who is fantastic) over the last two months and my skin has definitely improved. The facial is composed of several steps: masks, extractions, high frequency treatment, followed by calming masks, which ensure that any of the typical post-​facial redness is gone before you walk out. My main concern were tiny bumps covering my cheeks and chin areas which I am happy to say are starting to disappear. My skin feels so much smoother now and I am experiencing less breakouts. Melissa also took the time to discuss issues with my skin, some possible causes and things I could do at home to improve. She also provided me with product samples following a consultation/​demonstration which was super helpful.
These facials are definitely a splurge, but a worthy one!
(It is also worth mentioning that I have recently purchased a Clarisonic face brush to help combat my skin problems and am using it in conjunction with receiving facials here for maximum results)

Great quality service. I’ve seen just about everyone at this location for a facial… And they have provided consistent, quality service. Victoria is my latest go-​to aesthetician; she’s super cool and really gets it in! I highly recommend her. You can’t go wrong either way. Do note, however if you are a minute too late or more you may not get seen. I’ve been going to this location for over 3 years and was shocked to be turned away after being 5−7min late. They are on a tight back to back schedule so the flexibility is limited.
The microzones are effective and inexpensive though it can get noisy in the store, which is where they take place. The facials in the pod are phenomenal & feel so warm and relaxing like a womb room;)

I am ASTOUNDED at how amazing this facial was. The facial took place in a little white pod/​room that was completely quiet and serene. It had all of the items necessary to do the facial, including an incredibly comfortable hydraulic table that raised and lowered easily for the aesthetician. Her name was Melissa. She was AMAZING! She quietly ushered me into the little room as if I were getting a massage. I say that to mean she gave me thorough instructions in a calm, soothing voice so as to prepare me for the relaxing treatment. She did an AMAZINGLY thorough facial, followed by a wonderful skin mapping (which informed me on the line of dermalogica products that would work for my skin) and had some GREAT tips and tricks on how to care for my sensitive skin. I will DEFINITELY be going back on a regular basis!

I’ve been using the products for about a year. I’ve never seen a retail store before. When I went in I was surprised that the staff were licensed skin professionals. I even picked their brain on some random skin questions. I also was blessed with a pouch of samples. Sweet!

What you should know, Do not expect the people who work here to be experts. Their not. The face map is kind of b/​s, and i had a horrible experience with an ‘expert’ who seemed stoned or just on something. I said I am horribly allergic to anything with aloe in it, she says ok… and then goes to put stuff on my face, it burns, i turn red, and ask, um did you check the ingredients? She didn’t, and it in fact, has Aloe. Great. then she directs me to the bathroom to wash my face. With what? She doesn’t offer soap, anything. She doesn’t apologize, or seem to care. I leave.
The only reason I give any stars, is the products work for my boyfriend (he can use aloe). It was a miracle product for him. Got rid of acne, redness, his face looks great. and younger. he swears by it. I’m sure the products are great, but the actual employees at this store, I’d beware. esp if you have allergies.

I have been coming to this place since I moved to NY nearly 3 years ago. From the moment I arrived, with complaints of really dry skin caused by the climate change, to
the regular consultations I have had with Melissa — I have always trusted the professional advice given. Melissa, and others on the team, are always very professional and knowledgable about the product range. The facials are AMAZING, you even get to choose your own play list! Can’t wait until my next treatment.

I think I’ve been coming to this Dermalogica location for the past 5 or 6 years.
Prior to using Dermalogica products, I had terrible skin with cystic acne, dry patches, this, and that… I was a mess. Since using the products, the texture of my skin is a lot smoother, there’s more moisture, and I never have issues with dry and flaky skin. Oh… and no more cystic acne for me!
The ladies who work there are great. They offer advice and never push the product. If they think something will work well for you, they suggest trying a sample and if you like it, come back and buy it next time.
Typically I do their micro zone but recently decided to try their 1hr facial. The pod is relaxing with soothing lights. You get to choose your own music for your treatment. The specialist was informative and did a great job. When I left, I was relaxed and had dewy skin.

My intention was to go to the Academy, but I ended up in Soho. No problem. The salon is very professional. I was greeted and offered a nice hot tea and filled out a form.
My treatment was very professional and she was knowledgeable and helpful. There was no hard sell at the end, just a list of suggestions.
1 hour was $ 119 before tip.

I’m an avid supporter of this skin store! I see Angela here, though I believe all the aestheticians are professional and knowledgeable. After relocating to NY, the delicate skin on my face was reacting to the intense cold, wind and pollution.
My first time at Dermalogica, Angela was very professional, explaining the issues she believed were affecting my skin and gave me a range of samples to try after my complimentary face-​mapping (precleanse, special cleansing gel and the ultracalming line). I tried the samples for three weeks and I was in love! My face cleared up — no more redness or burning — and I regularly return for a micro-​zone facial. I bought a few of their products, though they do not push their sales on you. It’s a clean, modern space in lovely SoHo with professional staff who actually try to help you, and without judgement. Further, they are re-​formulating their products to be paraben-​free as this has become a concern in recent years.
Thank-​you Angela and Dermalogica!

I came here for an amazing event where Dermalogica was giving free face mappings, facials, drinks, appetizers, etc. It was a GREAT time and their giveaways included a free 20 min facial for whenever you want.
So, I signed my boo and myself up. You get to choose between six treatments-​for blackheads, spot clearing, etc… the lady spent about 30 min on both of us, and she treated me to three different things because yes, I needed it! Haha. I definitely felt pampered and would come back for some more facial time in the future!

People often tell me I look great_​_​_​_​_​_​_​for my age! I don’t know if that is a compliment or a put down,
This review is for their products only. I did not start wearing moisturizer or sun screen until I was in my late 30’s. I am now 48 years old. I mostly did not wear them because my skin is highly allergic and I could not find anything I was not allergic to.
I love their products and it seems it is the only product line I can use without getting an allergic reaction. I have tried all kinds of «hypoallergenic» products. My skin doesn’t seem to understand what hypoallergenic means. These products are truly hypoallergenic. And I look great_​_​_​_​_​_​_​for my age!

It was a rainy sucky Monday night and getting my facial was the highlight of my day. Once I walked into the spa, they offered me warm tea, perfect for a rainy night. I got changed and was taken to this ball-​looking spa area.
My beautician, Aileen was very knowledgeable and ready to answer any question regarding my skin. She gave me a thorough and gentle facial that was very relaxing and my skin was glowing afterwards!
She also gave me a sheet of products she recommended so I could purchase them in the future. I really feel great and I am definitely coming back for some more indulgence and their amazing products! Oh and did I mention generous size of samples?!

Dear Colleen of Dermalogica in SOHO,
Thank you so very much for calming my skin and me down. After two weeks of East Coast winter weather, this California girl’s skin was in terrible shape. I couldn’t even recognize myself! My skin was dry, flaky and very hot to the touch. I was desperate for a skin solution. Luckily, I went through Unilocal to find this miracle store.
I went right after work on Monday evening and found you, Colleen. You’re the gal I can say that has saved my skin! You listened to my problems and really heard what I was seeking. You offered up a new easy to stick with skin routine and a 20 minute mini-​facial ($ 35).
After 20 minutes of your magical work, my skin felt and looked 100 times better. I bought the sensitized skin set ($ 35) and walked out there like a new gal!
I would have emptied my wallet at this place in gratitude of what you did for my skin, but you were professional and reminded me of only what I needed.
Many thanks to you!