D’Edge Chelsea

Liz is great, gave me blowouts twice. She’s quick, efficient and good at what she does.

I found D’Edge from LifeBooker. I tend to read all of the fine print before purchasing anything, and even called D’Edge asking if I needed to purchase the deal through LifeBooker or will I be offered the same deal if I just made an appointment. I explained I either wanted a deep conditioning and blow out or a Keratin Blow Out.
When I got there, I was a bit surprised by the location and salon itself since there is no signage. As I walked in, the owner Dale was hard selling a client some after Keratin Product, she was almost force feeding this poor girl. I stood around for at least 15 minutes until somebody came to talk to me. I said my name and the first thing she said was You are late. I told her no i’m not, I called and said 2pm and It is now 2:10. I’ve been sitting here listening for 15 minutes.
I have long hair and thick hair so I was told the Keratin treatment would be in the upwards of $ 200 instead of the Life Booker deal of $ 85.00. The fine print in Lifebooker didn’t say the price would be different with long or thick hair, so I agreed to the Keratin Mask plus blow out. I was told the price would be $ 50.00. No problem.
The wash and dry was fine, the stylist (can’t remember her name) was fine, although she wanted to remind me about my hair and how much work this was blowing it out. When It was all said and done, my hair felt great and I was happy. Minus of course, the digs here and there, the dirty looks I kept getting from Dale and her lack of customer service. She kept telling me I should get the Keratin, I informed her it was too much out of pocket since I was getting married next week.
It came time to pay– With all the attitude she could muster– $ 100.00. I’m sorry, what? You said $ 50.00. You got a mask. And? You said $ 50.00. I asked you how much it would be, and this is what you tell me. Now you are telling me it is $ 100.00 for a blow out? NO– i can go to Dream Dry or Dry Bar (where I normally go) and get a blow out with a mask for $ 60.00 plus they will curl, braid or style my hair. This is a straight blow out. She goes fine $ 80.00 and you give her a $ 20.00 tip. No, I will pay you $ 60.00 and still give her a $ 20.00 tip. On and on like this for 15 minutes. I finally told her, you can either argue with me about this or you can charge me a fair price of $ 60.00 and might have repeat business.
I left there paying $ 60.00 plus a $ 20.00 tip. Keep in mind, off of LifeBooker this blow out + deep conditioning would have been $ 15.00, which is an $ 80.00 value.
As I left, she screams you will never get another blow out like this again.
I turned around and said you are right, nor do I want one. Have a good day.
Repeat Business from me, NO. A solid, genuine Unilocal review with out bias. Yes.

If I could give ZEROS stars I would. What an absolute disaster this week has been. I purchased a lifebooker for the cut, deep conditioning and blowout for $ 29 and then called to schedule my appt.
First red flag — I asked for Liz considering she had some good reviews but the woman on the phone brushed it off and said ok how’s tomorrow at noon with Eva. I went with it and figured if she’s recommending her then she should be pretty good, right? Wrong. So I come in the next day for my appt and I show her pictures of what I want done, the short in the back and long in the front style, and where I’d like my front hair length to be — my clavicle. Ok here we go. She starts cutting and cutting and cutting. And then begins to blow out my hair and vuala she’s done! The cut looks eh/​ok from what I can tell, but it was definitely much shorter than I asked for. When I go to the front desk to checkout I realized I never got my deep conditioning treatment! I mentioned it but at this point it was already too late because my hair is now blown out and there’s already someone in Eva’s chair. I figured I’d contact lifebooker to refund me. That’s strike 2.
As soon as I left I pulled my hair back and paid no mind to my new, yet short, haircut. The next day I was getting ready for work and as I’m straightening my hair I realize holy crap the left side is WAY longer than the right. How did I not see this yesterday?! I immediately call the salon and speak with the manager who said come in first thing tomorrow morning, Liz will see you. Great.
The next day I get there early and I let the lady know I’m there to have my hair fixed. She tells me to sit on the couch and a wait but a few minutes later in walks Eva rushing me to her chair and apologizing. Whyyyy are you doing my hair again? So I tell her what’s wrong and she begins to cut and measure and cut more and more. And then she asked if I wanted it blown out. By this point my blood is boiling. I said no I’m fine and literally just walked out. My hair is now WAY shorter than it was the day before and the style looks absolutely NOTHING like I wanted and I’m currently looking for a real hair stylist to fix my lifeless hair that’s already too short to pull back and has absolutely no style to it. This place is TERRIBLE please please please do not risk it for a ‘deal’. Words cannot even begin to describe how upset I am over this. I will NEVER return here.

This review is for Liz, who I am so lucky to have found through Lifebooker.
The haircut I usually ask for is very specific but very simple, and most places manage to mess it up somehow. Liz got it perfect, and it looked *amazing.* I got so many compliments.
A few visits later, I wanted a bit of a different look (a little shorter, a little choppier), so I brought in a picture. Another fantastic haircut, many more compliments.
The most recent time I went in, she asked if she could do something a little different. I pretty much trust her completely at this point (and I’ve never been able to say that about any other hairdresser before), so I let her go ahead. I came out with the even shorter, choppier hairstyle I’ve secretly always wanted but had been afraid to try, because I wasn’t certain it would look good on me. Well, Liz made it work, and once again my hair looks fantastic. This place is a little far from home for me, but I will be returning here for the foreseeable future because Liz is the best.

I never leave reviews but I was pretty disappointed with this place as I feel like they really try to nickel and dime you. I booked it on Lifebooker for a Brazilian Keratin treatment. first, I told her that I didn’t want it to leave my hair stick straight but just eliminate the frizz, and she said that would be another 60 dollars. okay…
then when i go to pay she tells me its $ 70 because the extra 10 is tax (since when is tax almost 17%?). I questioned her on this and she then came back and said oh yea its only $ 66 and change (the correct tax). Wasn’t very impressed.

I typically don’t write reviews but given the commentary, I thought my experience here was worth sharing. I came here through a Lifebooker deal and was super pleased by my stylist, Eva, and the result. I got a cut and keratin treatment and even though the appointment was at 6p, Eva was attentive and patient. The salon was clean and Eva even gave me a mask when applying the keratin, the 24 hour kind that doesn’t really have a strong smell.
Would definitely go back — and post-​wash, I’m loving the result of the treatment.

I went to the salon with a lifebooker deal — and had a bad experience.
1) anything I wanted cost more. How if it is included with the lifebooker deal?
2) my stylist was a hot mess and I felt like I was her counselor
3) another client came in and she basically took care of her while I was sitting waiting with my hair wet
4) she did a horrible job dying my hair — the dye got all over my shirt in places that I was like how did it get there — needless to say she was sloppy
Don’t waste your time going to this place it’s not worth your time or money

I love this place. I have been twice for a keratin treatment, and both times the treatment has been terrific, and lasted longer than any other keratin treatment I’ve ever had. The price cannot be beat, and I love the relaxed atmosphere. I plan to have D’Edge meet all my future keratin needs!

Got a keratin treatment yesterday with Eva and my hair looks and feels great! She even fixed my previous hair cut for me and it looks amazing. I’ve been getting compliments for it all day. Eva was so friendly and helpful and really knows how to handle my thick head of hair. Definitely coming back to her!

Liz gave me the best cut and highlights I’ve had in a long time. I got so many compliments on how good my hair looked I can’t wait to go back!

This place was a total disaster, the hair stylist didn’t know anything at all! It’s as if they get groupon people just for experimenting! I told the woman exactly what I wanted, showed her photos of my past haircut about 3 times, it was simple: short shoulder length hair with lots of layers in the front. She gave me a bob with long hair in the front and super short on the back. Total opposite of what I was asking. I wear glasses so I couldn’t really see much of what she was doing but twice I asked her about the layers to frame my face and she said «sure girl we will get there».
All this woman knew was this one haircut and she spoke about how popular it is these days to have s ‘pivot cut’. I responded by saying, «that’s cool I don’t think that’s my personality at all». She still freakish gave me that haircut!!! Maybe if she did less of here useless talk and more of listening to her customers she would actually be a real hairstylist.
I am so furious! In the attempt to save some money, I now have a shitty haircut and I need to spend double on getting it fixed. I wish I could Send you photos of this mess.
Last but not the least their receptionist is rude as hell and gets annoyed if you call to reschedule because your phone calls interrupt her from spending her day on personal phone calls.
A friend of mine suggested that I go back and ask them to fix it, I am scared of setting foot in there ever again, how can they fix my butchered hair?
Here’s my advice:
DONT EVER GO TO THIS SALON.

The worst possible experience. I got a lifebooker deal to this spot and after several attempts to call them and schedule an appointment, I wrote the lifebooker staff and asked them to book, which they did. The website said they open at 8am on a Saturday, so I requested a 9:30am appointment. I never got a confirm call and on Friday I tried to call even though I had an email from lifebooker. I showed up in –4 degree temps having come from New Jersey and NO ONE SHOWED. The nice guy down the hall said he trains the owner and offered to text her. Still nothing. Finally at 10:15am I left. Never ever will I think about recommending this place — they never even called to apologize for their awful service.

I seem to have had a better experience than many. I walked into the salon at 1pm and asked if anyone was available to give me a deep conditioning and blow out (Lifebooker deal). I was told to come back at 3, so I did. Liz did a great job on my thick, long hair. I will certainly come back when I’m in the area!
My one complaint is that they need a better phone system, and I mentioned that when I visited. I had called 5 times since December for an appointment, but I always got voicemail, then a mailbox that was full. Normally I wouldn’t go out of my way to walk to a place, but I already paid for the Lifebooker deal. Luckily for me, everything worked out nicely!

After looking at the Unilocal reviews I was hesitant to get my hair cut done here. I purchased the groupon and called them to schedule my appointment. First time the lady who picked up the call just asked me to be on hold and I could hear her talking to her co workers for 10 – 15 minutes, I ended up hanging up the call and decided to call again the next day .
Next day the lady who recieved the call (sounded like this was a different lady) was very helpful and scheduled the appointment for me.
At the time of my appointment they were running late so they offered me complementary deep conditioning treatment of about 30 minutes, and I appreciated them valuing my time .
Liz was very efficient and fast and I was satisfied with my haircut. She was very polite and apologized for the delay .
Overall, I think I would go back for a haircut considering the value for money.

Warning: Shade being thrown…
Some of the hairdressers who work here, are not professional. They shout to each other while working on clients. They have fights with clients. Attitude is shown. Loud opinions are expressed and too much personal information shared.
My hair looks fine… not great… but fine…
I hate giving poor reviews, with many classy hair salons in NYC, next time I will go to a place where i can sit back and relax while my hair is being coiffed… instead of being uncomfortable.

After my last harrowing experience at a salon, I was really hesitant to try out another new place. D’Edge pleasantly surprised me with their laid back vibe. I have been to many salons and am always told to get a keratin treatment, so I finally broke down and bought a Lifebooker deal for this salon. Alicia conditioned my hair with a conditioning keratin hair treatment, which she left in for about twenty minutes. Afterwards for weeks now, my hair had been shiny and frizz free! Alicia recommended buying a sulfate free product to try to maintain the keratin. Most salons try to push their products on customers, but it was really great to hear a cost effective recommendation that I could buy a beauty supply store.
The salon is hidden away on the second floor of office building near the FIT campus. The location is spacious and upscale. It’s refreshing to visit a salon where the stylists are down to earth and not pretentious like most I visit in the city. Overall, I would highly recommend this place. Great deal and enjoyed the service. I booked for a Friday and the salon was not overly crowded.

Before I bought a lifebooker deal, I called D’edge and told them how long, thick and color my hair is. I also told them I wanted to color my hair back to black, just so she can have the color ready. The receptionist said that’s perfectly fine. I asked if there was an extra charge based on the description of my hair, she said «ofcourse not».
After 15 mins if waiting, I asked for Liz and the manager said «she’ll be back, u gotta give people time». SERIOUSLY? I waited 20 mins before they addressed me. Then Liz came and said they will charge an extra $ 45 to color my hair black. An extra $ 45 to color my hair black??? Was she out of her mind and why didn’t she tell me that when I called to book the appointment? She told me I need to take it up w the owner. The big scary lady. After waiting some more, the big scary lady came and caught an attitude.
While I was walking out, the lady followed me out. I asked her to leave me alone bc I was already annoyed. She came even closer until I asked her to stop harassing me bc I will call the cops. I have never had such a terrible experience. To top it all, lifebooker said they dont issue refunds, only credit and they will get back to me after they investigate this matter. Never again will I go to this salon or buy a lifebooker. Going to stick w livingsocial and groupon. I hope u guys think twice before u go here.

I’ve gotten my hair cut and blown out twice here. I’ve liked my hair cut and blow out both times but it was expected, nothing amazing.
I doubt I’ll be going back though because for the service, I don’t see myself going out of the way to come here (I live in Upper East Side and work in Midtown). The only reason I was coming here was because of Lifebooker Loot I got but I don’t think the service meets the normal price of the hair cut and blow out.
Both times I went, I was seen late. One time I waited 20 – 30 minutes late. My hair stylist mentioned every 10 minutes about how she was hungover (for the morning haircut) or about how she couldn’t wait to get home because she had a late night (for the last haircut of the day). I noticed the 2^nd time my blowout went a lot quicker than the 1^st time; assuming this is because I was her last appointment for the day. Regardless of whether I’m the first or last appointment, I feel like I should have the same treatment.
She did my hair well and listened to me so I can’t complain too much. She is an open, friendly hair stylist. I guess I’m just not the type of person that appreciates a gossipy/​complaining hair stylist so in terms of service, I would take my review more with a grain of salt because of my personal preferences.

Wish I had read the reviews before I purchased 2 cut and blow dry’s from Lifebooker.
The one star reviews reflect my experience.
My first visit was cancelled at 1 pm only 4 hours before my appointment due to a «family emergency»
Next visit Liz was running a half hour late and asked me if I could wait for her to have dinner. When I reminded her that my appointment was for 4 and it was already 4:30, she said that some of her clients are nice enough to let her eat.
I told Liz I needed to use shampoo for Brazilian keratin and they told me I should have brought my own from home and that all my keratin was washed out becuase I colored my hair.[obvious lie]. Then the manager (?) brought another shampoo bottle.
I asked to check the label on the shampoo and big scary woman told me I was getting on their nerves.
The cut and blow dry were a mediocre rush job.
No respect for clients time, hostile scary attitude.
STAY AWAY

This place is great. The people are very nice. The salon is clean and decorated nicely.
I usually get my hair done by Liz. She is AWESOME !!! I would recommend this place to all. She did my little sisters hair few weeks ago and it came out gorgeous. If you are looking for a nice haircut or color do come here.

I bought a pretty sweet Lifebooker deal; $ 40 for partial highlights, cut, & blowout. The salon is pleasantly chic for being in such a cold, industrial building. Although the salon felt cozy, the staff seemed pretty reserved. Aside from one outgoing woman, the energy was almost a little uncomfortable. I’m pretty sure one of the staff members laughed at me when I couldn’t find the bathroom. It was my first time in the building; no need to be a cool kid laughing at the class nerd…
Nevertheless, Liz was incredible. She was nice, focused, and did a fantastic job with my hair. I only had a slight idea of what I wanted, so Liz offered her expertise & advice to produce a result that I LOVED. D’Edge is a little far from where I live, but depending on my next makeover concept, I will strongly consider going back just for Liz!