CVS

LOVE, LOVE LOVE this new location. It is right up the street from me so I go here very often. It is always immaculately clean, stuff is pretty well stocked, if they are out they can tell you when more is coming. They have a great selection of everything you could want from a big pharmacy store like this. It is nice & bright, organized, just great. The retail aspect is fantastic, some items are a bit overpriced, but that is the convenience factor of a pharmacy.
…However:
Review on pharmacy — 0 stars, rest of the store I’d give 4 – 5.
The Pharmacy area is always packed, busy, I get that, they do a lot of business, this is a very busy area & the only other options in this area are a family owned pharmacy & a couple of grocery store pharmacies. I’m very much considering moving my families prescriptions to the local family owned one. This pharmacy has messed up (BIG) a couple (handful?) of times.
I’ve gotten someone elses prescription once, paid for it & all, wondered why my co-​pay was so high. ugh, HOW, I signed my name for it & everything. I didn’t realize until I opened the bag walking out of the store to see if they gave me the non-​preferred name brand & saw someone elses name entirely. CRAZY DANGEROUS!!! Then when I went back they acted like it was MY fault for signing my name when they said «sign» while picking it up paying for it. I asked why they didn’t stop it then, she said that I could’ve been picking it up for that person, meanwhile the persons medication I got had NOWHERE near a similar name to me… no first or last initial, no similar sounding first or last name, nowhere near the same number of letters — I was puzzled how that happened.
Post pregnancy I had a thyroid issue & needed to take meds for it, There was another med/​supplement I was already taking & still taking at the time, they were picked up together for MONTHS until I found out from my doctor that I should NEVER take them near the same time (4 hours before or 2 hours after) because the iron completely prevents the thyroid hormone from being absorbed, no wonder I went months with no improvement. This was from 2 different doctors so there is no way for me to have been told this from them until months later doing bloodwork to find out why things were still going wrong. This is something they should have told me being my pharmacy, especially when both meds were filled & picked up at the same time. This was SO dangerous & caused me adverse reactions for 4 months. After I educated them on the subject & pointed out my concern, now I get a sticker on the bottle that says it shouldn’t be taken with blah blah blah… Too little, too late.
Another time I actually picked up an Rx for my son when he was about 3 months old & they didn’t put it in the bag, when I got home, it was an emtpy bag with the script print out stapled to it… When I called, the pharmacy was closed, I coudn’t do anything or even go to another pharmacy at that point. SO awful to have a baby screaming with an ear infection all night — made it pointless to go to urgent care, like if I could have waited for a prescription till the next morning (which I had to) I would’ve taken him to his regular doctor. Next morning I called as soon as they opened & they said I needed to bring the reciept in & they’d watch on camera… seriously?!? I need this for my baby… When I got there, they knew because they had found the prescription in the fridge, whoever rang me up didn’t take it out of the fridge & just scanned the bag saying it was ready for pick up… Thankfully I didn’t have a problem going in to grab it, 12 hours after I paid for it & NEEDED it.
Also for some reason every time I go through the drive through here it is ridiculous, I almost feel like they get a kick out of telling you 15 more mins 3 – 4 times & making you drive back around. I understand maybe it would be preferable for some reason for me to come in the store, but if I drop off an Rx & am told a certain time, I come at that time if I’m waiting in the parking lot with a baby, or myself sick. The last time I went through the drive through, the woman clearly sees I have a baby in the back in a carseat, but tells me 15 more mins, TWICE, the 3^rd time back around she tells me to just drive around again that it is ALLLLMOST ready… then after going around again, waiting for her to come to the window she tells me 15 more mins AGAIN… You’ve gotta be effin kidding me?! Not cute or funny.
The Pharmacy staff needs a bit more organization & training. Funny that the old store in the same lot while it used to have a less appealing retail storefront… the pharmacy was wonderful. Things flip flopped big time. Get it together guys.

They finally opened a new location but In the same shopping center. This place seems a lot bigger but it’s only 1000 square feet larger then the previous store.
The parking lot is big and is well organized. Plenty of parking spots for everyone.
When you walk in the entrance you see the whole store. The lights are bright and has a warm welcome feeling. All the isles are clear and well organized. Shelves seem stocked and the items are in the right isle.
The pharmacy is huge and well designed. It has a warm open feeling.
The staff from the cashiers to the mangers are friendly and helpful.
They also built a drive thru pharmacy for people who May not be able to walk a lot and for you lazy people.
The only bummer is that it’s not a ²⁴⁄₇ store but it’s still open from 6am-​12am