Crestwood Car and Limousine Service

Do not use this service. Very unprofessional drivers. Ours tried to call into his office (after we were on the freeway) and state that we had eight bags, when we only had 5 in the trunk (I guess he couldn’t count). When we protested, he pulled over and told us that he would leave us on the side of the road and we’d pay anyway (you can’t make this stuff up). After we got into a pretty unpleasant conversation he called into his office who told him to take us to the airport. Once we got to the airport he demanded I sign a blank piece of paper. When I refused he shoved me out of the way, injuring my arm, and try to take our bags. So I signed it and walked away. The office staff did give us a small discount and said they were sorry but I never got a call from management or anything remotely looking like a followup call. To me, they did the bare minimum in a situation that to me rises to the level of near legal action. I know this seems too terrible to believe but it is completely true and so it’s shocking that the company didn’t seem to take it seriously. Avoid at all costs.

I used them back and forth today from Manhattan to Queens today. The cars are hi-​tech, clean & on time, and the drivers speak English. An automatic 20% tip is added to your rate.

Awesome service! Reasonably priced (actually their black car service is cheaper than Über), cars are spotless, and they ALWAYS show up on time. Been using them for 3 years without fail. Definitely recommend.

Awesome service and very cool car! I made a reservation for a JFK drop-​off and everything went really smooth. Everyone was pleasant on the phone and driver showed up early. He was well mannered and the car was awesome and super clean. Will definitely use them again. Can’t stand these new über drivers that don’t know where they’re going.

I recommend checking the reservation 3 times to confirm everything is correct. I asked for curb side pick up and they did a meet and greet which is an extra $ 10 plus parking fee. The original fee was $ 65 plus all the extras including tax and gratuity it came out to $ 112. I may use them in the future but it will be as a last option.