COS

Their stuff is nice, however they have terrible customer service. I had the worst experience with their service! NEVER buy anything from them online. I purchased a dress in size 4 from their website, and 3 days later they sent me an email that size 4 is out of stock. A few days later, I saw that the dress was available on their website. I purchased it again, but they sent me a different dress… THIS TIME IN SIZE 12! Also, I returned 2 items to them and they just refunded me after 2 AND A HALF WEEKS for 1 item. I called them and they told me it would take 48 hours to get me back to see what happened with the second item, and I am not sure if they will even refund my money!!!

Open in this location for a year.
So, super popular in the UK, above Zara in terms of price and below say J Crew.
What makes Cos clothes 5 star is the fit, finish and style on offer for (relatively) low outlay.
Crisp clean shapes, muted and subtle colours and finishing touches shouldn’t work at this price level but they do with Cos menswear.
Highly recommended.

A chic, Alexander Wang-​inspired retailer with Zara-​like prices. The clothing is minimalist and modern, a refreshing assortment compared to the craziness of most fast fashion retailers. Lots of navy, black, and white solids in interesting cuts and silhouettes.
My only issue was the COS changing room situation and staff. There are 3 dressing rooms on the 2^nd floor and more on the 3^rd floor. Unfortunately a line snaked around the floor and the staff had a hard time managing the crowd and keeping things moving.
I recommend checking it out, but try to avoid weekends when Soho is bombarded with tourists and places like COS get slammed.

Clean lines and interesting fabrics :) I discovered COS in Hong Kong a few years ago and instantly fell in love. The interesting shapes and cuts make the simple pieces fun to mix and match. I was über excited when I found out that a location had opened up in SOHO. The store is multiple levels which is great, I only got a chance to peek at the main level and second floor because I was in a rush but great selection and nice sale section as well. I would compare the style as a softer version of Zara. Youthful and Clean :)

I love cos clothing, but this location has noticeably higher prices than those in London, Germany, Hong Kong and even Australia.

Awful customer service. I bought a bag for my gf for $ 190, she loved it, knew she was going to keep it and threw away the receipt.
a week or two later there was a price adjustment on the bag, and it was now selling for $ 90. We took the bag to the store, and they let us know that regardless that I had a credit card statement with the exact price of the bag, regardless that its the only store in the city, and regardless that it was only 2 weeks since we purchased, they wouldn’t price adjust the bag. We aren’t trying to trick the store, we just want our fair price adjustment.

We love the stuff here. The place looks well organized. The first, second, & third floors are all for women. There is an original well from the 1800’s in the basement which is also the men section. The prices were decent. The staff were friendly & polite. This place definitely worth stopping by.

If you couldn’t tell from my & Other Stories review, I am quite obsessed so of course I had to check out fancy big sister COS. I was enamored by the clean lines and high quality fabrics when I first discovered the brand in Brussels, so I was excited to find a store in SoHo. The store itself is housed in what appears to be. well, a house on Spring Street. Three stories hold womenswear and the basement holds menswear.
Perhaps the fall and winter clothes were more my thing, because I felt a bit underwhelmed with the spring and summer items. The accessories (especially the rings and necklaces) were inspiring and architectural but the clothes (and store environment) were a bit too minimalist for my taste. Perhaps I’m just too much of a Stories devotee.
For all the ladies who do enjoy a clean, super-​minimalist aesthetic (with über pleasant sales associates as a bonus) COS is your destination.

after months of baited breath, COS has finally landed on this side of the ocean. having only been in one location prior (in antwerp), I do have to say this location seems pretty in line with what the stores look like over yonder.
smart move picking a first/​flagship (?) american location in soho. easy enough to find store, but the minimalistic COS sign outside was betrayed by the crowd indoors.
COS clothing overall is fine; as others have said, it’s comparable to zara, jcrew, etc. a whole huge section for sales near the register. I checked out the european e-​store after my visit and it seems like the american location is getting a fair share of new merchandise, so no fear getting the short end of the COS stick.
the sales associates were all friendly enough but definitely stressed out, frazzled, and a little short. I can only guess it comes from helping out all the people who came for the hype.
hope the crowd dies down eventually so coming here is a more relaxing experience.

I have no idea what is going on in this store. Yes, they have some cool stuff well priced but the sales associates don’t seem very familiar with the inventory and were not particularly inclined to assist. I was here on ⁴⁄₇ and there was almost no warm weather clothing out yet. I was told it was coming soon. My impression after trying on a few things was that they look better on the hanger than on your body. Dresses were large and tent-​like with no shape. T-​shirts fit well as well as trousers. I think I’ll shop on line for this brand.

I love this place. Great aesthetic. Incredible pricing. There’s so much good stuff I can say about this store. Everything is prim and proper with an edge. You can find your basic essentials here or a great staple piece. I’ve bought bags, shoes, and clothes from here and the quality is better than topshop and zara.
Pros: sales, price, trendy
Cons:

I really, really liked Cos. I would equate it to a nicer Zara than an upscale H&M. Lots of the clothes here are made out of interesting materials like neoprene and other stretchy fabrics which I liked (comfy!) but the tailoring and lines are still really neat. There are multiple floors, only one for men. I would say that the full price clothes are probably over-​priced but when I was there there was a sale where most things were half price which made them affordable. Service was not super solicitious but wasn’t terrible. Overall, I really liked it and I can’t wait to head back.

It has finally opened. I didn’t know much about this brand until a show that I was following had some of their clothing featured.
This place is clean and neat; the clothings carried are definitely much higher end than their sister brand — H&M. I love the whole concept, except that since its a newer store, there are some room for improvement. Associates in the store are not proactive with the clients, I definitely saw a couple of ladies wanting help and couldn’t grab the attentions of the associates.
I do love the brand, but the quality of the fabrication of some of the pieces sometimes doesn’t really justify the price.

Finally, now you can shop at the store rather than going online and trying to figure out if that dress will fit properly.
It is an upscale version of H&M, since they are the same company.
I am really happy they opened up a brick and mortar here in the U.S.
They took over Maje’s old space, so it is not that big of a store.