Concerned Dental Care

These guys are great. It was incredibly hard to find a place that took my insurance, so I figured the only places that would see me would be terrible. I must have lucked out, because these guys were a pleasant surprise. Though the facilities themselves aren’t immaculate, it’s clean, and the people working here are very friendly and helpful. Dr. Kim is an excellent dentist, and seems genuinely concerned with providing good care and not just milking you for unnecessary procedures. I had easily the most painless filling done today, which is really saying something, because I’ve had A LOT of cavities and they’ve always hurt when filled. Highly recommend.

The ladies at the front desk are super awesome. Very pleasant and understanding. The hygienist is very gentle and pays attention to little details. He takes notes and passes them on the dentist. Yesterday was my first time with a female dentist, since my other dentist left. I loved her!!! She was very straight forward. Which I appreciated. Keep up the excellent work!!!

I have been coming here for over 5 years. My teeth in general are bad and I am embarrassed by the amount of work i need to put into them. However, the dentists here are VEEEERY kind, understanding, and know what they are doing. I am easily scheduled for emergency visits (which happens often) so I have met with most dentists here and I will say, they are patient and great. They explain the problem with diagrams so I can understand the root each problem. I leave the office relieved that my problems can be solved. I like this place. It is homey and the staff is nice. I love the dentists here. It is true that they rotate alot. I am not sure why. Maybe they get a better gig somewhere else. But there are a couple that have remained steady for the past 5 years which is nice. Overall, they hire good kind knowledgeable dentists. So i recommend this place. Also, ask the dentist their recommendations, options of how to get a molar or tooth treated, and probabilities of it lasting with each option and the cost of each option. Sometimes the easy way out is not the lasting one and you have to remember that they did tell you it wouldn’t last. Just remember to ask your options and tell them your concerns. They are doctors who will listen, be compasionate, will not judge (believe me i am always thinking i am SO JUDGE, but they never ever express it, they are so kind and nice), they want the best for you with lasting results and littlest pain. Teeth are tricky. I wish I had taken care of them when i was little so i could avoid all the work i have to do but c’est la vie. you live, you learn, you get treated, take antibiotics and pain killers.

I went in for a cleaning with a woman named Marylyn and came back in 15 minutes. The cleaning was rough and definitely not thorough. My teeth did not feel clean afterwards. Disappointed and annoyed by the poor level of care.

The staff and doctors at Concerned Dental Care are professional, friendly, and thorough. I always leave my appointments informed about my dental care and as always with a brighter smile.

Trust me, if you care about your smile, do NOT come to this awful establishment. They will pretend you need crowns, different types of surgeries you don’t indeed need, root canals, any procedure under the sun, just to get money! They will also charge you with fines for any little reason they think they can. This is a dirty office and has the biggest turnover rate in dentists because they barely pay them. This will also relay in the service you receive because they really do not care for their patients.
Also, if you do make the mistake of coming to this office, make sure you allot at least an extra 30 minutes to your appointment because you will never be called in at the actual time of your appointment!

Well if it did not hurt so much it is my own fault because I have not had a cleaning in a while, but Kevin cleaned out the tartar between each and every tooth and left it so the doctor did not have to do any scaling or any more in depth cleaning and I was good to go.
The office at first is a little older and dingy and put me off, but they took me quickly and their newer technology for doing x-​rays is much more comfortable than those old paper pieces they put your mouth.
As I started to say, Kevin gave me a great cleaning was very thorough and really did a good job. He was really conversational and personable and when Dr. Kim reviewed my x-​rays, which she said looked great except for the gum inflammation, which Kevin had noted before, and to Floss more regularly, I was in the clear. They did a full scan and except for some signs of night grinding, nothing bad to report! Yippee!
** Interesting thing to point out: two years ago I went to a Downtown Dental office that does not take insurance, though their Zoom whitening was fantastic (groupon) their dental practice may not have been on the up and up. They said I had two cavities even though I felt no pain– I did nothing about it at the time because they did not take insurance, and I wanted to wait waited until I found a dentist that took insurance and today was my chance to see what they said.
Guess what? No cavities.
A great cleaning a thorough exam and no shenanigans that is a rare find in a dental office.
5 stars!

This is my first time at this dental office, and I came for a consultation. The lady at the front desk, Nicole was nice. I honestly have never been to a consultation, but I was praying this lady (the endodontist) was going to be punctual, because 2 things I hate are waiting and the dentist. She was on time, and her personality was pretty bland, but whatever. It was a waste of time, but I guess that’s how she gets paid. I made my
regular bus home, so I’m happy… Now when I go back will be the true test

I’ve been coming this office since high school. I don’t have anything negative to say about the office. There was one occasion where the cleaning was torture. It felt like the the person doing the cleaning was going to pull some teeth out. That was several years ago though and I haven’t seen or sat with that person since. It’s located on the second floor of this office building and in very close proximity from Grand Central station. I’d definitely recommend the office. The receptionists are very pleasant and dental professionals are quite professional.

I have been a patient with them for years and they are very good, never a problem and everyone is very nice and professional. The office is clean, bright, and state of the art, my dental hygienist was excellent and knowledgable and my cleaning was very good and recommended a deeper cleaning and a bone graph.

Prompt, attentive, affordable — and most importantly, I feel like I’ve gotten excellent care.

I am currently looking for a new dentist. Why? you ask:
— cleanings here have been fine.
— office staff was fine.
— I was told I need a cavity filled. Scheduled a follow up appointment for it. Was informed my insurance only covers silver fillings. I signed a form stating that I elect silver and not the matchy matchy whatever which costs 250 of my own bucks.
I come in for filling appointment and after I am already seated in the chair, bibbed up, and leaning back, dentist consults my file and states, with shock, what, silver filling? don’t you want the matchy matchy enamel thingamabob? I firmly have to say no twice (again, chair already rolled back). He informs me that silver will require a shot of whatever the pain killer is, becuase he’ll have to drill a hole for the silver. Matchy-​matchy is so easy! no drilling! no shot in your mouth!
I thought about leaving a few times. Went through with the (silver) filling. And will never go back there. Felt badgered and disrespected. Not informed of my choices.

I agree with others who have negative experience– I called them 2 days ago for an appointment. I need denture etc. The receptionist said she needs to check my insurance but never called back. I called again today. She said the general dentist is a prostiodontist. So I said I prefer a general dentist with that background. She started to scream at me that I am trying to avoid paying specialist fee. I have never been spoken to in such a rude an inappropriate way so I asked to speak to an Office manager. Bad choice too. She started to ask me who was my last dentist and why did I leave which is none of her business. I said I didnt like him– and she said she doesnt want me as a patient– you take my health insurance coverage but your choosy– ??! what!!! anywya NYS pofessional license needs to contact this place and close it because those two are highly inappropriate for a health car provider-​it is shocking to be treAted this way. I asked for her name and she slammed the phone down. I am trying to get this place removed from this panel of participating dentist. It’s services I need not a rude waste of time.

Somewhere in the chaos there is a halfhearted attempt to practice dentistry. The hygenist was good. The building is very old and the office has not been updated in decades. There are 5 treatment rooms clustered around a small lab area — they have stacked office supplies like gloves, oxygen tanks, etc in each of the treatment rooms, there is apparently no storage. The front desk is minimally competent. I was taken from the hygene chair becuase the dentist wasn’t ready for an exam, and then sat for 40 minutes until he was free. The only reason to go here was nearness to my office, now that my job has changed I will look for another place to go.

I underwent treatment with these guys for about 1.5 years. It was a disaster.
They gave me a useless root canal that wasn’t needed, and they never told me I would need a crown after that or that my tooth would become weak and brittle after the root canal.
They gave me a deep cleaning that left my right side of the mouse unusable, with horrible sensitivity. I feel the nerve when I bite, and contact with cold and hot food is uncomfortable. I can’t chew on that side anymore.
They also did me a lousy poorly shaped crown for a molar tooth, and they did a periodontal surgery to remove bacteria from underneath the gum around the tooth that had the crown.
This crown and the treated gum are problematic, the gum became bulged, it hurts if I try to brush it, and I didn’t see any improvement. And I feel the crown won’t last long.
Avoid these guys at all costs.

The hygienist was great. My teeth felt super clean afterward. The dentist was friendly, informative and quick. The office staff was friendly and on time. Great experience and I have already referred everyone in my office.

I dont understand all these poor reviews! This place is great! I have been here 5 times in the past month as I need a ton of work done on my teeth and each visit I have been warmly greeted by the receptionists and seen right away by the dentist. They have been nothing but kind and efficient, and have been very helpful working with my financial situation and lack of insurance. I highly recommend!

Since I don’t have dental coverage, I try to take advantage of groupons and deals for x-​rays and cleaning. After filling out paperwork, I was greeted by the hygienist Kevin. He was nice and did the x-​ray and cleaning. He took his time and did a thorough job. And at the end, flossed my teeth. Afterwards, I was taken to another room and eventually, the dentist came in. She told me by the look of my x-​rays, I didn’t have any cavities and did a very quick check just to make sure. Since my last cleaning was about 7 months ago, I didn’t expect any cavities. The office is very «typical» New York… not new looking and a bit old, but not dirty. My groupon did come with a free whitening kit which the front office staff did not notice, and I had to mention it before leaving.

I just went for my first visit and I loved the thoroughness of the entire process. I set up my insurance and made the appointment a few months early, and when I got there, I had to fill out some preliminary paperwork. When the hygienist called me back, he took all my x-​rays and I could see them immediately afterward on the monitor. He cleaned my teeth EXTENSIVELY and went over the proper flossing techniques in detail. When the dentist came in, he looked over my x-​rays one-​by-​one and examined my mouth to make sure everything was in order.
Coming from hopping around the city for a decent dentist, this place is exactly what I was looking for: clean, thorough procedures and an accessible scheduling department.
I finally found my dentist!

The wait was a bit long but it was not only our first appointment but an emergency appointment and was well worth the wait for Dr. Holden and his great bedside or chairside rather, manner with my slightly terrified daughter. She had her 2^nd tooth crack/​filling lost in less than a month so she was very nervous about having to have some sort of scary procedure.
Turns out she just needed a filling and I appreciated Dr. Holden’s recommendation to go with the silver filling because they last longer. She’s lost a few of the white fillings and since they cost more, I appreciate feeling okay about getting the silver fillings.
I was so happy with the friendly staff, online appointment scheduling and with Dr. Holden that I am going to switch the whole family.