Computer Overhauls

Great spot! Fast techs. Good for selling and buying. I would use them again next time around.

My first experience was GREAT! Professional service from the Front Desk to the Back Office. This is not a sleazy set-​up, they verify and check merchandise, which means I would also highly consider purchasing as well as selling. I highly recommend Computer Overhauls vs. their competitors.

Wasn’t the most incredible customer service, but I sold my old laptop very quickly for a fair price. Would recommend.

Computer Overhauls is the best in NYC. They give you a more than fair price for your used electronics. They were very helpful and efficient. They have a easy to get to location in Manhattan. They also give you quotes via email fast.

Computer Overhaul quick shipment and item as described. Thanks!

One word — excellent! I envisioned a very painful process of standing in a line that resembled something at the DMV and being given the unending runaround that resulted in a ruined weekend. Fortunately, I dealt with Alex who is a gentleman and a professional. He gave me a fair offer for my iMac and I was in and out with cash in-​hand in 15 min. Next time I have a computer to buy/​sell, I’ll be stopping by to see these guys.

I purchased a MacBook Pro from Computer Overhauls on ebay, and am very satisfied. The price was very competitive/​reasonable and the laptop arrived in very good condition — it was well packaged and shipped! Shipping was fast … really happy/​satisfied with the whole transaction.

I sold my MacBook Air to Computer Overhauls. The receptionist, Angie, has a very cute voice, but when she was examining my computer, she was a professional, and knew what she was doing.
I agreed to sell my computer to them, about 1 hour after Alex called me with a proposal 1 day before I made the sale. Alex, had told me that the price that I was asking is about what I would get if I sold it on ebay. I did want to go through that, again, so I accepted the deal, knowing that Computer Overhauls, needs to make a profit from the work they do.
The company is located in a very nice building, and although I did not interact with anyone other than Angie, and I did not get to meet Alex, I am satisfied, and I will keep Computer Overhauls in mind, in case Apple decides to invent new products to keep us all slaves to lord Steve Jobs, and his master plan.

They no longer do computer repairs unless you purchased the laptop from them.
1) I popped over to see them because I thought they could fix my boyfriend’s laptop, which has been on the fritz for months, including months it was under warranty (ahem)
2) I walked in and stood there for a good couple minutes before anyone even noticed I was there. When they finally did, two of them looked at each other silently and finally one was like, «I’ll do it.» So not a great customer service feeling.
3) I explained the issue and he said «We don’t do repairs like that.» Naturally then, I asked what kind of repairs they did, thinking maybe they only did big HDD stuff, but he basically said they don’t do repairs for computers that weren’t purchased from them — so don’t come here expecting the vaunted free diagnostic or any of the great things that were advertised in previous Unilocal reviews!
4) He did suggest an alternative place for me to go but really just seemed to want to go back to the repair cave. So I let him.
Otherwise, this place is a little weird. Computers for sale in the middle of an office building? This building definitely isn’t zoned for retail. Maybe they’re flying under the radar, so call before you go!

I didn’t want to deal with selling an old computer on eBay so I found these guys online.
I live in NY and I’m pretty skeptical of businesses that want to pay you cash for old electronics, but I have to say, I was really impressed with Computer Overhauls. They were super easy to find, right off the subway near Penn Station. Their office is in a nice, clean building with a security person working the desk.
I was expecting to find something like one of the «electronic stores» you see in Times Square, but this was a nice, clean, professional office and everyone there was super professional and nice.
They paid cash, right on the spot. They quoted me a price through email before I came and I was happy to find that they didn’t try to haggle me down in their office. They paid exactly what they said they would.
Based on my experience, this seems like a very reputable place and I wouldn’t hesitate to trade in your old stuff for cash or buy from their eBay store. If you’re looking to sell, I’d recommend emailing them first (as I did) to see if they’re interested.

I bought an iMac from these guys on eBay and have yet to have any issues. Overall I’m pleased with everything about this purchase. The price was unmatched and the package arrived before the estimated date. I would gladly recommend Computer Overhauls to anyone!

Bought a used MacBook Pro from these guys on eBay, and couldn’t be more pleased. Great deal, and the laptop is in great condition and should last me a number of years! I was concerned about it being shipped with care, but after reading their eBay feedback, I thought they seemed a sure bet.
Would recommend them to friends for sure!

A colleague recommended Computer Overhauls and I’m glad she did. The young woman who helped me was patient and understood what I was looking for. There was no hard sell and her recommendation was spot on. I’ll be going back soon for another laptop!

When I bought a refurbished iPad Air online, I expected to get one with some scratches, I’d have to get a new charger, etc. I very carefully shopped on eBay, & the sheer amount of business and the wealth of good reviews convinced me to buy. Also the best price on an iPad convinced me too, I won’t lie.
I am ESTATIC that I bought from Computer Overhauls! Why?
–The free shipping arrived in 3 days!
–The iPad is IMMACULATE. It came with its original box, brand new charger, all pristine.
–Full contact info was provided so if I had any issues, I had somewhere to turn. (I didn’t, but it was there if needed.)
–Did I mention the deal? Their prices were better by about 15% on average, from a reputable dealer.
I’ll be back to buy a new MacBook Pro!

I am very please with my experience at Computer Overhaul’s. The service was friendly, courteous and prompt. In fact, I think I’m bringing them another laptop tomorrow. Mine only yielded $ 40, but it was in very rough shape. I was happy to get anything for it. Additionally, I was browsing their refurbished laptops and they are a great deal.

I made a purchase via eBay with Computer Overhauls. The shipping was super quick and everything arrived as expected. I would definitely purchase from them again. Thank you!!!

Great prices, great inventory and great staff! I had a computer emergency and quickly needed an inexpensive laptop running Windows. Within 20min, Brian helped me find the laptop I needed at a super low cost and I was back on my way. Thanks Brian! You’re the best! :) Julia Beatty

Strongly recommend! I brought in an old Sony Vaio in good condition, and they assessed on the spot and I was able to trade it in for money. The service was excellent and I appreciated the whole experience.
Convenient, fast, user-​friendly. What’s not to like!

It is with great pleasure that I write this review for this retailer, as I have been a customer for approximately 4 years.
I decided after a few weeks of research to purchase a «pre-​owned» laptop, as I was sick of paying full prices and dealing with global retailers with mediocre customer service.
Computer Overhauls offers amazing pricing and has a great inventory. I cannot say enough about the staff who are friendly and have a greats sense of humor. They clearly love what they do and are not condescending when asking technical questions.
I recently had an issue with my laptop that I purchased and even though I did not purchase the extended warranty they rectified the issue at a very reasonable cost and allowed me to take home a loaner. They also kept me up to date as to what the issues were with my laptop and when and how the problem would be rectified.
Excellent company!

The fact that I can write this review without my computer crashing is a testament to the service from Computer Overhauls.
Someone from the IT department at my graduate school recommended this place to me. My motherboard was kaput and I didn’t want to send my laptop to its manufacturer in Texas due to outrageous shipping fees.
The location of this place, right outside of Penn Station, was super convenient. They stay open until 7:00 PM on weekdays, which really worked well with my class schedule. The diagnostic for the laptop was FREE, even if I chose to bring my laptop elsewhere. Computer Overhauls diagnosed the problem in less than a day, and began working on the laptop immediately when I paid the $ 99 deposit on their website.
I liked that Computer Overhauls communicated over e-​mail. The person who worked on my case was very helpful and gave updates along the way. I was told it would take 2 – 4 weeks to fix my laptop, and it took less than 2 weeks.
Now my laptop runs faster than ever. The best part is that my repair came with a 90 day guarantee; if my motherboard crashes again, I can bring it back to the shop, no problem!
Outstanding customer service. If needed, I will definitely use them again in the future!