Citibank

Franchement, Citybank m’a sauvé la vie. Bön, l”expression est un peu forte pour la situation, disons qu’elle m’a vraiment bien dépanné.
Pour remettre brievement la chose dans son contexte: en manqué de sous, tout juste une vingtaine de dollars et en prévision, plusieurs achats à différents endroits qui combiné, nécessite une somme plus importante de que celle en ma possession.
L’un des principaux objectifs: utiliser le moins possible la carte bancaire pour limiter les taxes.
Le hic: c’est le 1er janvier et beaucoup de banques sont portes closes et certaines né sont accessibles que si on est client chez eux. On cherche en vain durant un moment et puis comme dans un film, quand on se dit «tant pis, j’abandonne et tant pis pour les taxes», Citybank a surgit.
Tout est clairement indiqué. La porte d’entrée affiche les différentes cartes acceptés à ses guichets automatiques, et ces derniers permettent de choisir la langue pour avancer plus facilement, d’étapes par étapes.
Donc oublié le tracas, je sais que désormais en cas de pépin, je pourrai compter sur cette banque.
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Honestly, Citybank saved my life. Well, that expression is a little bit strong for the situation, let us say that it really well helped me.
To briefly put thing into context: in lack of money, just about twenty dollars and in forecast, several purchases with various places which combined, require a more important sum of than that in my ownership.
One of the main objectives: use the least possible the bank card to limit taxes.
The snag: it’s January 1^st and lot of banks are closed doors and some are accessible only if we are customer at their home. We look in vain during moment and then as in a movie, when we say ourselves «too bad, I’m give up and too bad for taxes «, Citybank has appears.
Everything is clearly indicated. The front door shows the various cards accepted in its automatic teller machines, and the latter allow to choose the language to move forward more easily, of stages step by step.
Thus forgotten the bother, I know that from now on in case of problem, I can count on this bank.

Very busy location, only 2 people working, waiting time it’s very long. If you can try to avoid this location.

Convenient location, but. You know there’s always a «but» with the banking services.
If there are more than 5 people waiting in line, and the line hasn’t moved for 10 minutes. Should the manager have done something about it? Nope, not at this branch. My time is not valuable, I suppose.
I also hate the customer who’s chit-​chatting with the teller. I understand you don’t have friends, but the bank is not the place for that.

I don’t have a account with Citibank so I cannot tell about personal services…
I just come to this branch a couple times a month to make a deposit for my company, Despite it is so close to several commercial buildings, this branch is fairly empty and I never had to wait more than 2 – 3 minutes in line…

When I asked that money be withdrawn from a specific checking account… it wasn’t meant to be a suggestion… There are only two options… how could you mess that up???

Very unfriendly staff who don’t know the first thing about customer service. Also, they treated me as if I was born yesterday (little do they know I work in banking as well so the BS they tried feeding me didn’t fly). They pretty much try to avoid you withdrawing your money any way they can.
The horrible experience I had there is causing me to close my Citibank account, which is a shame because the branch I opened my account at was the total opposite of this branch across the board.