Churchill Tech Support

In our search for an experienced IT Professional to help out with computer, cloud, and connectivity issues, we could not of had a better find than Ryan from Churchill. Not only was he extremely professional and candid in his approach and ethic, but he came off as very personable, easy-​going, and full of advice for inquiries and issues unrelated to our initial consultation. Within 2 hours flat of Ryan showing up at our office, all issues were fixed and the work environment was not inhibited in anyway. He was even able to help with a hardwired installation to ensure effective and efficient connectivity. I would highly recommend Ryan for any IT based issue you or your office may encounter. Price is hard to beat as well!

First time working with Ryan. He went through my long punch-​list for a new PC set-​up. Tweaked Windows and iTunes settings, printer and back-​up hard-​drive set-​ups. He removed bloatware, and corrected a funky Windows account setting made by a so-​called IT professional. Spent nearly 4 hours, working methodically — but quickly. I really like the quick part. Only guys who are really good at what they do, do they’re work correctly — and fast. A bonus — he’s so very pleasant.

It always makes me very happy to see someone who cares about their work and the customer like Ryan at Churchill Tech.
We recently contacted Ryan with our problem and he scheduled a time to diagnose and attempt to repair. He was on time, that is great, I was late. And he went to work. While we decide whether or not the problem with the computer may be too expensive for us to fix, Ryan was able to save the important data. And the price was very reasonable. And, MOST IMPORTANTLY, he was up front with us and advised us of what he was doing every step of the way so we didn’t get any surprises. If you are reading this far, please just call or email him. Oh, and he replies to calls and emails promptly too. Heck, at one point he was trying to track me down because I had left the office but I had my phone on silent, he was patient.
Great stuff!

My PC crashed recently and went into an infinite boot. Found Churchill on Unilocal due to the stellar review. Ryan was so helpful and patience with me over the phone. In a 2 – 3 week period I spoke to him on 3 occasion he tried to help me perform diagnostic to see what the issue was and ultimately gave me an estimate of the cost and what he would be doing and for me decide whether or not to move forward. I eventually decided to take a crack at it myself and after hours was able to fix it which wouldn’t have been possible without Ryan’s guidance and input.

Ryan is terrific, personable and made a big crash at a busy time manageable. Computer repair is not easy… and if you don’t know what the initial problem is, can end up being very costly. He made a quick diagnosis over the phone, saw me that day to pick up my computer and kept me informed as the software and files were being updated. Everything works well and it was all fixed in a few days. I recommend Ryan and Churchill without question!

Ryan is knowledgeable and provides excellent and efficient service. He makes a fair assessment of your computer letting you know your options as he did with my computer. My computer was sluggish and Ryan investigated the issue and decided to strip the system. He did and now the system is as if I just purchased the machine. Ryan is one of the best and fair technicians that I have met in New York City and he is reliable. The reviews tell the truth about Ryan which is why I decided to try his service. If you want dependable, reliable, efficient and excellent service, I would recommend Ryan.

Ryan was amazingly efficient, polite, punctual. I have recently relocated to New York from Asia and all my devices needed to be re-​connected taking into consideration the local voltage. Ryan called before hands to figure out what kind of adapters he might need to get the PC working in order to save time. He went to the store and bought it for me. In the end we did not use it and he went back to the store and got a refund and bought other plugs that were required. Ryan was very fast and efficient and he provided great advice during the few hours he was here without patronizing me. I highly recommend him and i am truly grateful for his help.

Ditto to everything said here. Ryan came the same day I called to install a wireless printer/​fax/​copier, and he helped me update my wireless network (long overdue) in the process. He was smart, fast, explained everything, made sure even printer settings were the way that I wanted them. I would recommend him to anyone!

Just recently used Ryan’s services in setting up a new desktop and transferring files from an old one. Ryan arrived right on time, and accomplished the task efficiently and thoroughly in the quoted time. At the same time, he took the time to explain any questions I had, and the approach he used, as well as to clean up the old PC to some extent, such that it is running better than ever before. I wouldn’t hesitate to recommend him or his company’s services, or to use them again if needed.

I would like to commend Ryan on his honesty and customer service. I have a very tricky custom PC that another company was not able to fix. I contacted Ryan based on his reviews on Unilocal and explained everything. He took care before seeing my computer to understand the problems and address everything that he was concerned about. We went through everything together and he was thorough, patient and extremely honest about what he thought he could and couldn’t do. He evaluated everything, gave a very honest timeframe about when he thought he could get it done and also presented what he thought possible outcomes could be. Given that he was in his busiest time of season and he is more of a network than hardware guy, we decided the best plan was to find a straight up hardware person — he helped me find a place, spoke with the people and made sure I understood what I was going to need.
I can’t recommend Churchill Tech enough — you will not feel ripped off, talked down to or taken advantage of. If I had any other problems, he would be my first go-​to.
5 stars. 10 if I could give them.
Thanks

He had me at «I stand behind my work.» I don’t know any other company that does not charge for coming back and fixing something that went wrong after they worked on my computer. Suffice it to say that I am blown away… and I’m not easily impressed. I have tried them all with varying degrees of satisfaction, and, although I’ve only needed CTS’s services once, they top my list. Professional, courteous, easy to work with. Knowledgeable. Didn’t waste time. Could not resolve every issue, but found a workaround.
Planning a second session ASAP for other issues, and, believe it or not, I am actually looking forward to it!

Ryan knows what he’s doing and was able to quickly get my computers back to form. Easy to work with and left me with some good tips to try and keep things functioning even after he leaves.

Ryan is incredibly knowledgable, professional and went above and beyond what I had asked for in our session. He explained and demonstrated each step of learning new skills, was patient and made me feel super comfortable. I will definitely be working with Ryan and Churchill Tech Support again!

I can absolutely recommend Ryan very highly! Ryan completely resolved a difficult issue on my desktop — very promptly, with obvious knowledge and skill, and with a thoroughness that put me at ease. Plus, his manner is very pleasant and professional throughout, explaining what he was doing in terms easy to understand.
It is a great relief to know that I can call on someone like Ryan to help whenever I run into problems with my desktop.

First off I want to say unbelievable service from the Churchill Tech Support crew. I recently leased out a 3,000sqft office space and called them for a quote. I spoke to Ryan, and he was very friendly and informative over the phone. I felt very comfortable talking with him as I am no IT genius. He didn’t use all that IT jargon to confuse me, just what I needed to know and within 10 mins we setup a walk through for him to come to my space.
During the site inspection he went over every detail possible, things that I never heard of or thought I would need. He also pointed out the areas on where I can hide the cables and make the space more clean looking. I gave him my budget and within 2 hours of leaving my space I got a detailed quote with options. It was nice that he wasn’t trying to pad the quote or squeeze out some extra money, but rather guided me to the best options that fit my budget and needs. I had to be price sensitive so he even gave me cheaper options for some items, while others I was able to spend a little more to be more future ready. We spend a long time on a follow-​up phone call and he didn’t lose patience with me.
The day of the install he arrived early to make sure he can complete everything in one day. He even stayed a little later without overcharging me. During the install Ryan and his crew offered to help with moving some furniture like the computer desks to make sure his install was clean and ready to go. It was really nice that he went out of his way to help. When he left everything worked seamlessly and I was very impressed. I always thought that he would have to come back due to not completing something or missing a piece. But no he brought everything that I would need and even predicted things that he thought I would want. Plus they cleaned up there mess before they left.
Overall I am really pleased with their work and ability to stay within my budget, even with some last minute changes. I would highly recommend Churchill Tech Support for your office IT needs.

Ryan is the best! I am a teacher and I needed help upgrading my students’ computers. Ryan came to the rescue! He was very helpful, kind and patient. I would definitely recommend his services to anyone looking for any kind of computer tech.

CTS can be a great resource when having computer issues. They are reliable and their staff is very personable and energetic. I no longer have to swear at my computer or make empty threats about smashing it into pieces; I can just call CTS. Also, thanks for the tip about the meatball shop. It was delicious.

It can be a struggle to know where to turn for help for my personal computer issues but now my problem is solved! Churchill Tech Support offered the services that I needed in a friendly, curious and professional manner. I was thrilled to have the support I needed and would recommend to any of my friends and family!

Ryan is knowledgeable and reliable — golden qualities, in my book. He helped me on my project and has been generous in answering follow-​up questions, even about a friend’s computer problems. I recommend him without qualification.

I cannot say enough about the incredible service I received from these guys! I was having trouble with my Windows based laptop, which I have owned for about 4 years, and was reluctant to bring it into a retail computer shop (Staples, Best Buy, Office Max, etc.) knowing it would cost more to repair than to replace. I was referred to Churchill Tech Support through an acquaintance in the Murray Hill area, and made an appointment with Ryan around my busy schedule. I met with him at his office, but he was willing to travel to my home to troubleshoot the issues (which is incredibly helpful if you have a desktop versus a laptop). I explained the issues I was having in very laymen terms: computer slow to start up, incessant pop-​ups, constant freezing, unreliable internet access, etc. He listened intently and assured me that he would be able to repair the issues and have my computer running like new in less than 24 hours. Not only did Ryan hold true to this promise, he explained, in terms even I could understand, the issues that were plaguing my computer and walked me through the additional features he installed (free of charge!) to prevent these same issues in the future. All in all, he completely surpassed my expectations and my laptop is running even better than it did 4 years ago! I highly recommend Churchill Tech Support and Ryan for all of your computer and tech related issues; he is reliable, professional, knowledgeable, patient, has references available upon request, and works with both Windows and Mac operating systems.