Chrome Residential

Horrible unprofessional clowns trying to scam clients.
I went months ago after I read an ad & scheduled an appointment to view the apartment «which didn’t exist» they didn’t take me to view it and instead kept talking about higher priced units.
I mentioned that I am foreign grad student and hadn’t established my credit at the time so this Jacob creature offered marriage to one of them for 20K to get a green card!!! who the heck does that? gross! I HAVE A FOLLOW UP EMAIL TO PROVE IT «I was naïve enough to ask again about that apartment»
Then asked me if I can work for him (without pay cuz he had to train me) WTF?
I was surrounded by three men in an empty office harassing me and not providing the service their business actually claimed to offer! (hello realestate??)
If you want to be surrounded by rabid hyenas and listen to all kinds of crap Who am I to stop you? by all means enjoy!!! (YUCK)

Similar to many other people who have posted reviews, Jacob stole $ 2500 from me. He is a thief and a liar. I applied for an apartment last January and was accepted and put down a deposit on the apartment. I did not get the apartment and they did not give me back my deposit. He talks a big game and has plenty of sob stories about his life but all in all he treats people like shit.
If anyone knows of his current whereabouts and current address, please direct message me so we can know how to properly sue him. Thanks

Stay away please! This was an absolute nightmare. We worked with Jacob and Marty who showed us apartments claiming to be in budget. They then would inform us of 20% increases after viewing. We finally landed on an apartment in the east village still above our budget and applied. We wrote a $ 3000 check to hold the place which was deposited the next day (red flag). We then attempted to schedule our lease signing the first week in July. After 3 cancellations and them telling us they were still trying to close the deal we backed out. I went to the office to get a check which Marty wrote and immediately deposited. When I looked at my account a week later it had bounced. The fun began there. I called them and asked for a new check and Jacob put me off for weeks. After countless visits to the office, phone calls, texts and promises it was 30 days later and no money. We filed police report, better bureau of business and prepared for court. Finally Jacob promised to quick pay us the money when he received our notice to press charges. He payed it in two portions over a month later. Not to mention the sexual comments throughout this whole process by him and his team of agents. By the way his agents DO NOT have real estate licenses they are posers. Stay away from this place they are nothing but sexist crooks who will waste your time and steal your hard earned money.

Steer clear of these shysters! By far the most unprofessional people we have ever met. Their agent showed up drunk when we viewed the apartment and made inappropriate sexual remarks. The owner, Jacob, made comments as well. Trying to sign the lease for our apartment was impossible as they cancelled the appointment three times on us. We decided to back out of the apartment after not being able to schedule a lease signing and they stole $ 3,000 without us ever signing the lease. They wrote us a reimbursement check from a closed account that bounced. It took over a month to get our money back. We had to go to the police, meet with a lawyer, and file a complaint with the Better Business Bureau in order to get the money back. Jacob and Marty, the person who handles the money for the company, have zero communication and absolutely no respect for females. There was nothing but facetious comments made anytime we tried contacting them to get our money back. Chrome illegally runs their business. We never signed a NYS disclosure policy for the apartment which is against the law. This place needs to be shut down. Save yourself the time, money, and aggravation with these corrupt scum bags.

Had an awesome experience with Chrome. Jacob has been working in real estate for over a decade and seriously knows the ins and outs of the business. He went to battle for us again and again, chipping away at the rent and we ended up with an awesome deal. Very responsive and was happy to put down everything in writing with his signature. Found his listing on Craigslist and contacted him directly — our first time using craiglist for this type of thing so we were a little sketched out at first but Jacob was extremely communicative and laid everything out for us. Couldn’t have had a better experience.

This place is TERRIBLE!!! Saw a place on Craigslist that I wanted more info on. The number led me to Chrome Residential. I met with the owner, Jacob, and a guy named Meir. Of course the place I was interested wasn’t available but the meeting went well — especially given my crap credit and budget for finding a place. I left the office totally stoked — was supposed to check out a place later that afternoon — and absolutely sold on the idea that they would help me find a place.
A few hours went by and I got no word as to the apartment I was supposed to look at that day. Ok no big deal — I left a voicemail for Jacob. Heard nothing back. The next day I texted Jacob. Well — he was «working on a list/​access» for me and would call me later. Heard nothing over the weekend or ever again. I even wrote a nice email stating that I know my situation wasn’t great and I know I’m not his only customer etc… Instead of just TELLING me — ‘Hey you’re screwed I can’t work with you’ or ‘You’re never going to find a place — forget it’ — he strung me along. Totally unprofessional and disappointing! I’m just happy I only let it go on for a few days a that I didn’t give any $$. Don’t waste your time with these idiots!

If your looking to work with professionals, look elsewhere! Not only are these guys unprofessional, but they are crooks. They will lie to you, giving a low price on an apartment, and then continually raise the rental price after you give in a deposit. When you decide not to sign the lease (for the much higher price than you originally discussed), they will not refund your money. Worst yet, they use no fees apartments, meaning you don’t even need their help to get the apartment. Do yourself a favor and stay clear of this company, especially Jacob!

We had the worst experience with Chrome Residential. They showed us apartments at one price, and after asking us for a deposit, they then kept informing us of price increases continuously — ending with a rent almost 25% more than the original price. When we decided not to go forward with the deal, Jacob refused to return our deposit. We later found out almost everything was a lie — from the initial apartment rent, to the amount of security deposit, and he even lied to us about being able to get our money back from the apartment landlord.
Don’t use this company or Jacob — nothing but liars who will try and steal your money. Also, never give them any cash, because you are unlikely to get it back without going after them in court.