Chase Bank

This place is no different from any other branch, the only difference is that the people who work here really do care about the people who come in to this location. i respect what they do for the people who come in and how they accommodate for anyone and everyone. i have yet to see at any other branch go far and beyond the usual call of duty that these emploies do for everyone (first hand) at any other location

Great Bank — great branch. They have very good customer service and all very friendly and nice even if they cant do exactly what I want. Surprisingly you don’t have to wait in a long line as you do in most other banks in nyc so definitely give them a thumbs up.

The people who work here are incredibly friendly. I was getting a certified check that I was using to buy a house. From the man who helped me with the withdrawal slip to the teller who printed it and came around the counter to hand me my check, the staff here was congratulatory and helpful. A year prior I had come to the bank to get certified checks for first, last, and security on my last apartment in the city and had the same experience. Service like that is hard to find in NYC, so I couldn’t recommend this place more highly.

Eh, it’s just another one of the seemingly hundreds of Chase branches located all over the city.
This one almost right from the start has been covered up by building work awnings and the Second Ave subway construction in front of it.
Still, it’s a pretty clean branch that has three modern ATM’s that can be used at any time, and it’s in such a high up part of the area that there is never a line. It always seems empty.
At least there aren’t any homeless people or derelicts camping out in the ATM lobby!

I’m not a big supporter of Chase. This review is directed more at Chase as a whole. I don’t have one particular branch that I use. I tend to use various Chase locations in Manhattan. I just happened to visit this location the other day, so I thought I would write my review for this branch.
My experience from the very beginning with Chase has been a negative one. This negative experience stems primarily from the poor level of customer service which is provided from the teller representatives.
A customer should not be made to feel like they are an inconvenience. Customers should be acknowledged with a smile, and they should not have to beg for decent service. After all it is the customer, and the repeat customer, that keeps Chase in business, and the teller representatives in a job.
There are no excuses for poor and rude customer service. I think it’s time Chase employees stepped up, and started delivering a much higher standard of customer service.

This is my go-​to bank because I live a block away. But seriously, you can find a Chase bank at virtually any New York City block.
There are 3 off-​hour ATMS, which are plenty because there is never a line to use the ATM. It’s a respectable size, and sometimes they have UES related dining/​neighborhood magazine/​pamphlets in there.
Pretty average Chase branch, but it’s my Chase branch, so I give it 5 stars (:

Great place to do banking.
Plenty of modern ATMs in the lobby.
Friendly, personable bankers inside.
We were helped immediately.
Lots of Chase ATMs and branches in the upper east side, which is a plus.