Chase Bank

I already had a negative impression of Chase before I stepped foot into this bank. They had been hitting me with bogus fees, so the reason I went to this branch was to close an account. The guy helping me was curt, but at least he did his job quickly.
I then went to the teller to withdraw the balance of my now-​closed account. I guess she wasn’t a morning person because she had a mix of a «I don’t want to be here» and «I hate my job» attitude going for her. She just stared at me for like 40 seconds after I handed her my withdrawal slip.
«Aren’t you going to swipe your debit card?». No lady, I don’t even have a debit card, and how was I supposed to guess that you wanted me to swipe it?
Another 30 seconds pass. «Aren’t you going to give me your ID?». Now how would I know to give you my ID if you didn’t ask? I’m not a mind reader.
With another scowl she went through the motions and finally got me what I needed. I was happy to collect my cash and be on my way. Adiós Chase!

Been loyal for chase for many years now and every chase bank I’ve went to has been very helpful welcoming until I came to this one.
If you see a black girl with short Rihanna wannabe hair cut with nose piercing with horrible long over due fake French nails… Avoid her and go to the next helpful teller cause «Rihanna wannabe» Isn’t friendly, very rude, doesn’t say hi. She’s way to busy smacking her gum loudly. really don’t know why they still have her around because she’s like that to every person that comes in. Is very unprofessional… Oh yeh, and the other reason not to go to her is because shes soooooo slow to just do one little thing, she kept my debit card and didn’t give it back and I forgot and walked away… Sorry but I’m not going to waste my time getting another card.
Thumbs down for this bank for keeping unprofessional teller that doesn’t have any kind of communicate skills and customer service skills and thief for keeping my card.

The employees at this branch are always really helpful and friendly. Can’t complain about anything. There’s never a line. And there are bowls of lollipops on almost all of the counters!