Chase Bank

Service is efficient for my teller’s transaction. Nothing more was done and nothing less. Teller’s work like robots and apathetic without breaking a smile or direct eye contact.

wow. wow. so my brother passed away and me and my mom bring in his death certificate. they make copies and tell us his acct is now frozen and no money can be deposited or withdrawn from the acct. that is not helpful to us at all. i had his atm card, i could have easily just withdrawn money that belongs to the next of kin and not notified the bank of the death. dumb dumb dumb.
second time, my mom asks me to deposit money into her account. i bring cash. teller says she cannot accept the cash without the card or the acct owner’s id. are you serious? every other bank doesn’t have an issue ACCEPTING cash if you have the name and account number. she then tells me
i can write a check. who carries checks around??? then she says or get a cashier’s check. what makes a cashier’s check so different from cash? you are just making it difficult for everyone. why such a big deal? withdrawing money, i understand. but depositing money? ridiculous. remind me never to sign up with chase. bye, felicia!

I really like this bank. The people there are friendly but not in a fake way. Catherine, the financial advisor, was extremely helpful, informative, and patient. I highly recommend her if you’re looking for someone to help with financial planning. I even bring her financial forms that I don’t understand or don’t know how to complete and she is always more than willing to help. Another great thing is they have a public notary free of charge. They also let me use the bathroom which requires escorting me down the stairs and back up.

The service is quick. The staff are friendly enough… but the thing that really bothers me about this branch is the structural interior design. You enter the bank. You fill out your little deposit slip and you stand in line. Along the teller windows are two MASSIVE Colums that are about 2.5 feet wide and make seeing anything to the right of you virtually impossible. If someone is being serviced at the window by the column, they have to physically move away from the window to let you pass.
Its a nightmare.
Yesterday while waiting in line a teller had to walk all the way over to where i was standing so I could see her say NEXT… These columns suck bro.

Easy access to ATM machines and very clean in the lobby. It is also very well lit and seems to be a perfectly safe spot to grab some cash.