Century Hardware

Whenever you’re looking for something and can’t find it, you can find it at Century Hardware.
I was looking for several replacement tiles for my bathroom (since the repairperson cracked the tiles to put in new valves). The bathroom was renovated a while ago, and finding this tile is next to impossible (try Googling the dimensions, and you won’t find it). I called Home Depot in Brooklyn, I called the two hardware stores on 181^st Street, I called Bella Tile in the East Village — nothin. Then I called Century Hardware.
They had tile that was closer to its size than anywhere else, and found it right away. Bruce the manager took the time to ask me what my project was about, and explain how the tile color can vary slightly based on the dye lot (and tile colors can differ even within the same manufacturer). He even gave a handful of tiles to me.
Eddie at the front desk is super helpful, and Sylvia is a doll. All the supers and contractors in the neighborhood come here. I also got my hard-​to-​find valves from Century, too.
Come to Century Hardware. You’ll get treated well, and find anything you’re looking for competitively priced.

These guys are very helpful! I have lived in the area for two years and they have assisted me with this and that. Recently, I had to hang a cabinet and Eddie hooked me up! I don’t know a lot about this kind of thing and was very intimidated about the idea of hanging something so heavy, but he spent 20 minutes patiently explaining how it’s done. I would recommend this hardware store for those of us that are hardware challenged. Just FYI — they can be a little lax sometimes but don’t let it fool you. These guys know how to help you. My cabinet is hung securely and beautifully. Thanks Century! :)

I ordered from Century once before and although there was some back and forth calls about timing and who said what, that experience was with in range of acceptable because I am trying to stay local. They are not too far from my home and their website says «free delivery» (in fact lists the 4 boroughs for free delivery), «we have our own trucks.» I called today place a delivery for lumber and wall board. When I started off the conversation with «I want to confirm that you have free delivery,» I was told no until I said, «but that’s what it says on your website.» He reluctantly agreed. When I asked if they had a particular brand of cement board, I was told «we just ordered some,» which required further clarification to get to «yes we have it in stock,» as if I was supposed to understand their ordering process. When I ended the call needing to call back with a thickness, the salesman just hung up. No: good bye, sure speak to you later. I am thinking I would rather pay for delivery from midtown and feel like a customer who is going to get what they want especially if a problem or a need to return something. Similar to other reviewers here, I felt like hey lady we can’t be bothered to help you.

This hardware store is very irresponsible. I understand now why I don’t find myself supporting neighborhood stores. I came and personally ordered door moldings. And we spoke with them THREE times (on the phone, to see if they were ready) and couldn’t get a clear response. The last time we called they said they won’t do it without payment– but that was never mentioned — otherwise I WOULD have paid. Anyways it’s annoying. Truly. Now I’m waiting here for the damned moldings. An hour of my time down the drain.

This place has an amazing selection o stuff but u can’t get it fast. Faster to go to ft wash and 181 and back. Counter staff is beyond stupid and slow. But if u need 200 lb of cement mix where else can u go? Don’t expect any snappy service from this bunch they seem to retain and hire only the mentally challenged.

I’ve been there twice and both times I’ve left empty handed. Not a big selection but that’s not the real issue. A lack of customer service is their major problem. Both visits I asked for asstance and both times I was left standing there while the employees finished their group conversations. The 2^nd time I had asked for help 3 times and finally left…

These guys have a very limited selection of «hardware», and there’s always about 15 guys working in the small «storefront» section. They’re all very nice, but in general they won’t have you need if it’s something even slightly out of the ordinary. What they do have is lumber, which is nice. And they’re cut it and even deliver it to you, which is great too. The big problem with Century (and it’s a BIG problem) is that they’re not open on weekends. So they automatically lose ALL the non-​contractor, non-​housewife business. Seriously, it’s simply amazing that they would be closed on Saturdays, or even Sundays. Hardware FAIL.

A delight.
Free next day delivery on all orders to anywhere in Manhattan, Bronx, Queens, Brooklyn, Staten Island, Westchester… wha?
I needed two large garbage cans, 15′ of chain and a lock. They delivered it all when they said they would for less than half what I would have paid at Home Depot or some other hoity toity hardware store in the city.
Never seen the place, but don’t care. The multiple people I talked to on the phone when I called to ask about delivery were friendly, knowledgeable and when they didn’t know the best recommendation went to get the person who did. All of which led to a super easy and affordable time of it for yours truly.
Many thanks Century Hardware! I saved your number in my phone, you are clearly my new go to for all house needs.