Canal Furniture

Ozzy, also known as Osbaldo, is a true sales professional who knows his products and the distinct qualities of each mattress, possesses a high degree of patience, and can help meet you half way to add a fair value to your selected bed package. He cares about selling you a product, whether a mattress or a pillow, that is the right fit for you and the right value for you. Don’t hesitate to ask for a better bargain than the advertised sale but it will work in your favor if it is a packaged deal or a customized packaged deal. Should also mention he’s a genuine person with a good heart who won’t push a product just to increase commissions at the customer’s expense.

There’s nothing worse than furniture shopping for me but they made it a breeze and saved me hundreds of dollars vs. Ikea. I would recommend them as the go to to get quality furniture which went easy on my wallet. Delivery was also perfect, in and out no mess and installed.

Great furniture at good prices. I had a nice shopping experience. Highly recommended.

fast and easy.
not the best styles but well priced.

Went back yesterday for a computer desk and chair, they have a few on the floor, but a ton on their website and catalogues. I’ve been looking online for a while now, and everyone pretty much stocks the same products, so I picked out this amazing custom configuration desk from ALF. Once again the sales team was amazing, very attentive and patient with all my questions. Can’t wait to get my new desk!

Had a fantastic experience buying a beautiful Italian leather sectional sofa from Dmitri. At first glance, I wasn’t sure if we’d like anything in the store, but after a thorough look at all three floors, we realized the place has some hidden gems. We got a sectional and large ottoman for less than what it would have cost us to buy a fabric sectional from one of the usual suspects like Crate & Barrel, Room & Board, etc.
Delivery was done in a timely manner (with insurance certificates provided) and the whole experience was smooth and flawless. Dmitri was responsive, informative and extremely patient — giving us the time and space to contemplate and make the ultimate decision. I highly recommend checking this place out before going forward with any of the bigger furniture brands /​retailers.

As a first time home owner… buying Furniture can be pretty stressful and frustrating…
I mean you are putting so much money into a service or a product, you just hope that everything will go well. from the time you put your deposit down, day the ship it to your house/​apt and the moment they carry them to your place and assemble them.
Unlike restaurants. there aren’t too many Unilocal reviews on furniture stores. So I just went with my gut feeling hoping that they will deliver an amazing service/​price for my furniture needs.
I worked mostly with David at the store, he was a very knowledgeable guy and easy to talk to. I actually came to this place 4 times (all 4 times I spoke to David) before putting in my deposit and buying a few pieces from them. In addition, the people who work here aren’t pushy like other stores I have been to, which makes the experience a bit more comfortable.
The store has 3 – 4 floors, so it is a pretty big store. They also have a lot of catalogs there for furniture pieces that they can order for you if you don’t see something you like on their showroom. Go visit their website, you can see what they can get for you. but there are things on their website that they do not carry anymore. so do ask them about that product before placing your order… just a heads up, I don’t think they update their website that often.
So after a few times visiting that store. I finally place an order with them. Their price and their selections are what convinced me to buy from them. So I put an order in, David told me that it will probably be shipped withing the next 2 – 3 weeks. In 1 and ½ weeks, David called me to confirm the shipping date (Thursday) it was no good, so I requested Friday, which he was also okay with. He told me that the driver will be there between 11 am — 3 pm
Friday came, the driver called me at 11:30 am, got to my place at 12 pm. 3 people came out of the truck and brought my 2 piece sectional, a bed frame, 2 night stands and a bedroom drawer. They were very quick with everything and they actually assembled everything within 30 minutes. shocking. after assembling everything, all 3 guys were drenched, they are hustlers, no joke. I made sure everything is working and no damages after they were done, one of the guy told me a few tips about taking care of my bed frame and sectional. They were done by 12:30 and they left. They also cleaned up as much as they could (the big plastic wraps, the big boxes, etc) … they did leave a lot of small styrofoam pieces. which It took me 1 minute to vacuum away, no biggie.
Pretty good overall service! I would buy from them again if I need more furniture.
I did see bad reviews below about shipping/​delivery. I live in NJ and literally 30 minutes from the store… so maybe that’s why I didn’t have much trouble with delivery? Just a guess.

I bought beautiful furniture from here about 1 year ago and I can’t be more happy with my purchase. From what I was told that it will be pretty expensive, but it wasn’t so expensive. The pricing’s of these items are pretty fair. These guys helped me out as much as they can with their service and care of their merchandise. If you are looking for modern european furniture this is defiantly the place to go to.

needed to furnish my new house, got everything i needed, bedroom, dining, kitchen
TV stand, Entertainment center for my basement, Sectional for my living room, 3pc set for my family room, rugs. Quality is top of the line service is top of the line, need to furnish your house, that’s the place to go to

Update– Once again, I think the salesmen are pretty good and very courteous. My furniture not beling delivered I suppose is entirely the delivery company. The truck left NY late instead of early due to an accident and drove straight to Florida bypassing my home in VA because delivery would have been at 2am. The driver was too busy to call and Canal does not call about delivery once picked up. They trust the delivery company.
My delivery is now Thursday or Friday next week. We have nothing to sit on in our living room having given away the old. I would have taken the furniture at 2am. If someone had an accident and I needed to get out of bed, I would have done so way before having my delivery delayed 5 –6 days and losing my entire weekend waiting for furniture that is 700 miles away in Florida. no one called when leaving NY and I think that’s probably because FL was the goal
Make your own decision on if you want to go through this. I could have ordered in state and paid the sales tax, but saved $ 120 on a $ 4,200 sofa. Things do happen. I’m just very responsible and wish the driver could have been called yesterday before I sat at home two days and learned the facts 36 hours later.
%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%%
I made an easy transaction to purchase a Natuzzi sofa. I knew what I wanted and just placed the order. The gentleman were very nice each time I spoke to them. The issue has been with delivery.
I was told to expect the sofa to arrive from Europe late November. I am the one that made the phone calls to check on the status. No one called me. I found out a delivery company picked up my sofa to deliver to me in Virginia on ¹¹⁄₃₀. I called ¹²⁄₁ at 11:08am after not hearing anything at all. I had been told the delivery company decides what stops to make on the way to Virginia and I would have it ¹²⁄₁ or ¹²⁄₂ and I WOULD BE TOLD WHICH DAY when they determined this ¹¹⁄₃₀.
It is ¹²⁄₂ at 1pm. I have not heard a thing and this «delivery» has all but ruined my son and my birthday weekend. When I spoke to David yesterday he said, it would probably not be being delivered Saturday since it was after 11pm. So must be being delivered Sunday (today) NOT TO WORRY! They will give you a THREE hours heads up phone call! There was no thought that we are airline pilots and could be out of town to allow planning for delivery. My husband is in China. I am luckily home, and I wanted to take my son to Baltimore Aquarium with a friend for his birthday. How can you do anything when you live in the country with a three hour window? They can not tell you what DAY it will be here? We have been sitting at home because if we went to a movie and got the phone call, I’m not sure we could make it home.
The communication has been horrendous. David didn’t even have a phone number for the delivery company. So you just give them all your furniture with customers like me that are sitting at home not knowing what to do and you can’t get an update for your customer and find out where your goods are?
It is now Sunday after 1pm and I still have heard NOTHING! The truck might not exist for all I know. If they would have considered one phone call and made me sit home all day just one day instead of the entire weekend, I would have given them a 5. But this is pathetic.

I would NOT recommend this store. I ordered a Capri bedroom set (bed frame, dresser, and night table) based on the single image of this set on their website. When the set arrived it did not look like the image; the image of the Capri set had a distinct inlay pattern of light and dark wood, which is what attracted me to it in the first place. What arrived was much darker, with the inlay pattern barely discernible, if that. I contacted the store and requested a refund of the purchase price, (never mind the $ 350 delivery charge that I paid), which they refused. They replied that the image had been taken «in a certain light» to show off the inlay pattern. All I can say is that in any kind of normal light the pattern doesn’t show up. They also claimed that there were no refunds for out of state orders. But when I went to their website, there are NO stated restrictions on refunds; when you click on their «Terms & Conditions», you are directed to a blank page, which apparently they never got around to filling out.
In sum, their image of this product was deceptive, and their claimed policy of no refunds for out of state purchases was not, (and as of this date still is not) stated on their website.

I bought a bedroom set from this store and it was a great experience, I worked with a salesman david he was very polite and very knowledgeable in his field, helped me to pick the best set for the money i wanted to spend. delivery was excellent i will definitely buy again from this place.

David was helpfull did everything to satisfy my needs. Delivered everything on time thank you!!!