BowWow Barber

I made an appointment over the phone, brought in my pomeranian, gave Jenny instructions, and left. I was called later in the day that my dog was ready and I came over to pick him up. My dog looks just great and was relaxed. I am most satisfied and recommend BowWow.

Bad staff. Very rude. Came here and was treated badly that I left with my dog without any services. Had to wait outside in the heat for 5 min. for the woman just to open the door! DO NOT COME HERE IF YOU WANT TO RECEIVE A NASTY ATTUIDE. Wish i could give it no stars.

I take my pom here monthly and they always do a terrific job. My little guy looks great every single time I take him here and the grooming comes out exactly the way we ask for. The owner and staff are very helpful and friendly and charge a very fair price. Other places I’ve taken him too charge ~$ 30 more and don’t do nearly as good of a job.
Highly recommend.

LISA WHERE ARE YOU???
I called to make an appointment and should have known something was up when they lady misled me into thinking it was the same ownership.
I got there and my dog who loves everyone was TERRIFIED. I didn’t feel the warmth that Lisa had and she seemed to not know animals well she just kept talking to him and not comforting at all. He kept showing her his teeth and screeched when she would try to hold him down it was like a wrestling match.
Then she put a muzzle on him which he took off in 10 seconds and all I kept wondering was ‘if this is happening now what will she do when I leave’?
No thanks.
Plus the place was empty and all she had to show was a flier and one dog she groomed on her phone.
I went with my dogs instincts on this one.
LISA COME BACKKKKK!!!
:(

The new owners did a very good job. I have a maltese with thin and fluffy hair. It can be a bit tricky to cut but they did a very clean job.
I had my doubts after seeing the previous reviews, but in a rush I ended up trying BowWow Barber out and I’m very satisfied with the results.
I went on a busy Saturday morning but they took care of my and my pup proffessionally.
On top of everything that was asked they also brushed my pup’s teeth for free and treated her very nicely.

I’ve been bringing Matilda, my Havanese to bow wow barber for 2 years now since moving to the neighborhood. I’m not very good at consistently brushing Matilda so her fur gets extremely matted and she needs a full grooming every 3 months or so. I was very satisfied with Lisa, and am just as satisfied with Jenny.
Matilda is 8 years old and does not have a good temperament at all when it comes to grooming. She growls and bites just at the sight of scissors and she absolutely HATES having her paws touched/​nails cut. I’ve had terrible experiences with other groomers as a result of Matilda’s feistiness. One time she even had a limp for a week after a grooming session (not from bow wow)!
Lisa and Jenny however, have both managed to groom her without injury. Also since Jenny has taken over, I actually found Matilda’s style to be absolutely adorable. I couldn’t get over how cute she looked with her fluffy white paws and pink bows in her ear. Not only has Jenny been capable to manage Matilda’s matted fur and bad temperament, but she’s also managed to make her look absolutely adorable in the process! Oh and did I mention how great she smells?

We never went to Lisa, but met the new owner and she did a fantastic job! We’re not experienced with groomers, but she gave great care to our pup and she looks wonderful. She recommended we use the second to closest cut for our very furry pup, so it wouldn’t be too shocking for her, and it was a great idea. Our dog was the only one in the shop, so she got close care. No problems at all, and she left just the right amount of fluff on her ears and tail to keep her «personality.» Our dog is small-​to-​medium, but she charged us for a small, which was great.

I used to love BowWow Barber, but it was purchased by some one new and I would not advise any one bring their dog here. My dog has red burning by his anus, and in his ear. Injuries which we were NOT informed about, and that we unhappily discovered after we left the grooming salon. Our little dog is in so much pain and discomfort we have to cone him so the areas can heal. I hope everything heals within the next week. But BEWARE do not bring your beloved dog here.
ALSO if the NEW OWNER would like to comment that my LHASA APSO was just «too hard» to groom as she has stated in response to ANOTHER complaint I want to clarify that this type of defense is untrue. My dog is 5 years old, he has been getting groomed since he was 6 months old, and has NEVER EVER had these type of burns before. I do not want to hear a response that this is in any way his fault, this is the OWNERS fault. As a groomer you should know how to groom dogs without causing them PAIN. That is the entire reason why we brought him to you to begin with.
Please avoid this groomer at ALL COSTS, the fact that two complaints are present here with similar burning by the anus within days of one another shows this groomer’s lack of skills, ethics (in that she did not inform either of us of the injuries) and complete disregard for the well being of DOGS. I am so livid that this groomer would do this, my poor dog is suffering because of her.

If I could give this place a 0 for the review, I would ! DO NOT TAKE YOUR PET HERE! First, they do not listen to your request, I requested specifically NOT TO PULL HAIR OUT OF MY DOGS EARS and they did exactly that! Wait, it gets better … They put the razor so close to my dogs genital area that they took skin off his penis. My dog is in so much pain when he urinates now. I am going to take My dog in person tomorrow, this way they can see what they did. I am so unhappy, my poor baby! They only care about money. I will see to it that this place is known for what they are! A chopping block.

Does anyone know where Lisa went!?! She was amaaaaazing and my doggie needs her!

Jessie
Now that the previous owner is gone I don’t recommend this place if you truly love your dog. Let’s begin with changing the prices when clearly the consultation everything is discussed as to the service the customer wants. Then promises that all is understood only to come back and have your baby have a shaved body and cuts that they clearly made themselves by improper staff. Then you are called a liar when you are the paying customer Also being accused while you are solely concern of your pup baby, even after you paid in cash no receipt to provide and wanted to take pictures of your baby when I’m the owner. These people should be out of business. They treating paying customers badly and who knows what else is the dogs are subjected to. My baby was so afraid he did not want to get out the carrier after we got home for hour

Recommended this place to a friend based on my ex’s experience with her dog from a few years ago. Needless to say, this time around it was different. This is the direct quote from my friend and her experience at bow wow barbers…“insisted i leave because it would «be torture for her to see me.» Didn’t clean the ears. Forgot to do nails and when i went to get her, took her in the back and i could hear her yelling and intermittent screaming from her when they cut her nails too low. They were cold and didn’t really comfort the animals. It was horrific. Another patron was arguing over how they messed up her dog’s cut and didn’t follow any of her requests…“
This is a direct quote. I feel terrible that I recommended this shop in the first place. The dog in question is a 5 pound chihuahua.

Jenny did a great job with my yorkie puppy. He seemed completely relaxed in her care and looked good when finished!

Used to love this place. New owner seems indifferent to having continuing customers. Misplaced our dog’s collar (in such a small space) last time and now seems uninterested in scheduling appointments during posted business hours. Luckily there are many other dog groomer options in Harlem now. See ya!

We agree with the recent reviews
AVOID THIS GROOMER
Lisa is gone.
We have been coming to Lisa for the past 3 years and she was fabulous. These new people are terrible. I gave three instructions for my dogs grooming when I got there and when I went to pick up they had only done 1 of the 3 things I asked, maybe it was the language barrier otherwise they just weren’t listening bc they had 3 dogs on the tables, like conveyor belt grooming.
Also I have always been charged for a small dog since I have a small dog, 14lb, but because he has long legs I guess they qualified him as a medium and they charged me medium dog prices without telling me ahead of time.
Like previous reviews that the owner has refuted, after 4 hours my dog came out with scissor nicks all over his body, over 4 on his belly alone, and after constantly chewing his paws I realized they cut several of his quips AND they didn’t bother to say anything to me. To the owner: don’t bother denying this because I would be happy to post several of the pictures I have taken of the marks and his nails.
My dog has been clearly mistreated and it has taken him several day to get back to normal after his horrible experience.
I will be taking our business to someone who knows what they are doing.
Again AVOID THIS GROOMER at all costs.

I’ve been taking my dog to Bow Wow Barber for a few years. I’m not really satisfied with the services provided by the new owner. It took over three hours for them to «groom» my small dog when all they did was cut his hair and trim the nails. (His hair was short and he wasn’t matted). In addition to his cut being sub par, they didn’t bathe him. I paid for a full package and only received two services. I was very disappointed. I definitely have to find a new groomer.

AVOID THIS GROOMER (as of Sept 2014)
Lisa is gone.
The new owners are incompetent and unreliable. There is misunderstanding of basic instructions on how to groom your dog — is it a language barrier?
They charge full list prices for a sub-​standard service. My dog came out with butchered haircut and scissor nick on his body.
I’m taking our business to someone who knows what they are doing.
AVOID THIS GROOMER

Do not use this business. Highly disappointed with the service …
Called to book my dog in for a clip. spoke with someone about price and exactly what what would be done in this service … My husband took the dog down for his appointment and was told he would be charged more than double for the service… he explained the conversation when making the appointment and he was told the person speaking with him must have got it wrong… sorry but not good enough bad customer service .if this is how the owners are treaded I would hate to think how the dog would be treated. Taking our business to someone who cares.

I am so happy that I found BowWow!
It’s so difficult to find a groomer who knows how to properly clip a poodle, which is very technical. Usually my boy ends up looking like Bichon Frise, which is cute, but never looks like his breed.
When I picked him up I was shocked. I was so impressed with Lisa’s level of skill– it was by far the best clip he’s ever had. He smelled so fresh and looked AMAZING!
The price was very reasonable! I was so pleased with the clip, I scheduled my next appointment on the spot.

Lisa has done an awesome job with my Japanese Chin pup, who probably has some undiagnosed condition that makes his fur grow faster than anything in the entire universe. Seriously, he can go from completely shaved to yeti in a month.
But Lisa makes him look suave and sophisticated, so that all the lady dogs at the dog park love him. And when I come to pick him up, she always asks whether I want a little more trimmed here or there… she wants to make sure that I’m completely happy before we leave. Which is so much better than previous groomers, who have sometimes been annoyed when I’ve asked for something to be changed.
Her prices are fairly standard and appointments are sometimes harder to get on busy weekends.