Bnytech Inc

I must admit that I did not end up using their service despite my initial intentions. I walked into the store to get an estimate on a broken laptop screen. After breaking down my computer to check the serial number, the guy came back with an estimate of a whopping $ 320. Having called several places in the area, I received estimates more than half of this quote. When I tried to negotiate down to a more reasonable number based on comparable stores in the area, the two guys laughed at me as if I had come from another planet. Overall, very expensive place with rude technicians/​owners.

Update!
After posting my initial review, I got attention from BNY Tech/​Apple Medic (Still unsure of the actual company name). They took my computer back and did the work I initially requested for no added cost. That was very nice. I am happy with the work they did.
One thing I did not mention in my first review– I printed out the $ 10 coupon that was advertised on Unilocal.I did not realize I would be told I could only use the coupon if I posted a good review on Unilocal.I didn’t think this was right. It was not professional and it made me very uncomfortable.
Ever since the work has been done, the company has been calling one or two times a week (from a different number each time), and emailing once a week to ask me to take down the review. Although I was happy with the work, I am still not happy with the service and professionalism.

Fast and great for MacBook keyboard replacement service. Reasonable cost compared to other repair stores as well. I highly recommend here!

UPDATE AS PROMISED! Just received a call from TekServe saying that most of the data on the drive was recovered :) Proof these guys at BNY are quacks.

EDIT: I upped the rating to be fair about the time that’s passed. I’m giving them the benefit of the doubt. My experience remains unedited and was really pretty bad, though.
These guys worked on my MacBook Pro two or three years ago. They were so astonishingly horrendous, that I wrote a review at the time and saved it to my computer, which EVEN STILL I feel compelled to post here. You’d think I would have cooled down a bit. Here it is:
«Almost $ 300 later, the glass on my laptop still won’t stay on. I could have done a better job in my bathroom with some jewelry epoxy and a hair dryer.
My boyfriend accidentally smashed the glass on my MacBook Pro. He took it in to BNYTech to get it replaced, and they charged him close to $ 300. The price would be fine if the handiwork was any good, but it was awful.
The first time they tried to fix it, the part was a flabby piece of plastic with scratches running down it. I know my original screen was glass because of the way it cracked, plus it didn’t attract cat hair – this new thing surely did. They mashed the edge of the aluminum around the screen and the lid would no longer close all the way. The gasket was a little messy, but that didn’t bother me because that’s just how gaskets tend to be, and it doesn’t catch my eye when I’m looking at the screen.
Here’s the worst part – the plastic fell off the computer when I opened it, exposing the LCD screen. They’d used double-​sided tape to stick it on. It looked like the same stuff college students use to stick posters to walls.
My boyfriend took it back and complained. The guy behind the counter said they probably gave me the scratched plastic because they were out of new ones. Really? They let him walk out of the store with that at full price. Are they just hoping their customers are idiots?
My boyfriend also pointed out to this guy that the computer didn’t close anymore, and he seriously pointed at a small dent in the top of the lid and asked if it might be that. This dent is shallow and nowhere near the hinge, and it was there before the computer had problems closing. Maybe he wasn’t a tech, but did he know anything about computers or… physics, even? I don’t remember these people’s names very well, but I think the guy behind the counter might have been an Alex and the tech a Sergio. I wouldn’t quote myself on that, though.
The guy told him to come in the next week when the new shipment of „glass“ comes in. In the meantime, I stuck pieces of metal to the magnets at the top of the screen to keep my plastic on. So my boyfriend brought it back in, and they changed it. At least they didn’t charge for that.
This second plastic had no scratches, but again… flimsy, flimsy plastic. It also fell off when I opened the computer, and they used the same poster-​foam sticky tape that didn’t work the last time. Maybe they said a prayer over it and hoped that would make it work this time. At least now it closed. The first time, I think the plastic was mounted too low, and got in the way of the hinge.
So… he brought it in a third time. This time the guy behind the counter was a manager and seemed disappointed by his team’s previous failures. He assured my boyfriend that they only use factory-​grade parts and exhibit the highest workmanship. So he asked why they were using tape instead of glue to stick the plastic on, and this guy responded that using glue would make it harder for future techs to take the screen off. How about keeping it on? Why are we worrying about future techs? At this point, my boyfriend assured him that if there was a future tech, it wouldn’t be them, so if they could please just make sure the thing stayed on he’d appreciate it. So the guy said he’d use more tape.
And use more tape, they did. After the third attempt to repair this thing, my screen is mostly on – it’s starting to pull off at the top where I open it, and I’m waiting now for the tape to start to lose its stickiness and it all falls off again. It’s still not the factory-​grade non-​static glass that my computer originally had, and there are large specks of dust and even a cat hair trapped underneath it. My aluminum case is mashed around the edges of the screen from the first repair, and it picks up cat hair like a lint roller.
But is the fourth time a charm? I’d rather just get my boyfriend’s money back and take it elsewhere, or even, attempt it myself. I’d surely do better than poster tape, especially when it doesn’t stick after the third time.»
Since I’m not made of money, I’ve kept my screen on with a binder clip since then. I don’t understand why I paid $ 300 for a sheet of plastic, tape, and a binder clip.

Well. The only gripes I had with this service is that it took 11 days to fix and they say they tried calling and «couldn’t leave a message» to inform me it was ready for pick up. But in the past I’ve gotten my projector fixed much quicker (no more than 3 days). I’m not sure if I’m truly satisfied with the price but I must say they gave me a major discount about 50% off however it was still pretty pricey seeing as though I’ve had to fix the same projector 3 times thus far since purchasing 1.5 yrs ago. So I guess my true gripe is with Optoma projectors.

This place was great. I researched having my broken front screen replaced at about 10 places. All super expensive. This guy was the best price, and Unilocal gave me a coupon so it was even a better deal then I had imagined. QUICK, half hour, great location ³⁴⁄₈^th ave in New Yorker Hotel. Could not be happier with the service.

Like others have said, this place is extremely shady. The office is located in a little random nook in the New Yorker hotel and resembles something you might find the Unabomber hiding out in.
I was there because I had badly dropped my iPhone, severely cracking the screen and the frame. I went in and asked if they could fix it. They said yes — within one hour — and they charged me $ 140.
I was pleasantly surprised with the short wait time (I was expecting a wait time of a week or so). I went back in after an hour and my iPhone looked like brand new — flawless screen, frames, everything. I was a happy camper.
OR SO I THOUGHT.
When I got home, I realized that my iPhone was having cellular connectivity issues. The mobile status kept on oscillating between full bars, ‘Searching,’ or ‘No Service.’ After a day of being off the grid (the most harrowing 24 hours of my life), I finally took it into the AT&T store. They told me that the phone was having issues reading the SIM card and the motherboard was broken (Me: «phones have motherboards? what?»).
All in all, I had to end up buying a new iPhone completely. So here’s my gripe with Bnytech. Did they fix my screen? Yes. Did they bother to check if my phone was actually functioning in other regards? No. Will I ever see that $ 140 back? Probably not. You live and you learn.

Extremely shady business. I bought a Unilocal deal ($ 10 for $ 25), went in, and was quoted a price of $ 285 for the laptop screen repair. I informed the person that I had a Unilocal deal and showed them the voucher. The person seemed confused, and acted like they had never heard of this deal. They said for me to call early next week if I had not heard from them yet that the laptop was ready.
This afternoon I received a call that the laptop was ready, and I went to the store for a pick up. A different person was there and handed me my laptop with the new screen. He said that it would be $ 285, which is the price with the Unilocal deal applied. I refused, had a copy of the contract with their business, that the total cost was $ 285, and that after applying the Unilocal deal I would pay only $ 260. He disagreed and then I proceeded to yell at him, and tell him that I would write them up to BBB and Unilocal,as well as report them to the IRS as they noted that they would charge tax on credit transactions but not cash. It was only at that point that he relented and agreed to the $ 260 payment, in addition to the Unilocal voucher.
If I hadn’t yelled I am sure he never would have relented. I would strongly recommend that anyone try their competitors. Their pricing is no special deal, they have made me skepetical of ever trying Unilocal deals again, and I will certainly never go back.

Great place. I traveled to NYC recently, and somehow when I arrived, my 15″ MacBook Pro screen had a big ol’ spiderweb crack in it. That’s the first time I’ve ever had that happen to me, and it freaked me out as you can probably imagine. I was leaving town again in a day or so, so I didn’t have time to waste. I started Googling solutions for this. The Apple store would charge a bunch of money and would take 5 – 7 business days to fix it (because they have to ship it off-​site and back), so that wasn’t an option.
Then I found BNYTECH, called them up, and headed over to see what they could do. Keep in mind that this was around 5pm on a weekday, so I wasn’t too hopeful. It’s a very unassuming place in a hotel building, but these dudes know what they’re doing. Within an hour, they had replaced my screen for around $ 300 and it’s good as new.
Highly recommended for MacBook screen repair. I don’t know much about their other services, but in this instance, they saved my butt and allowed me to keep working on my projects uninterrupted.

YES — they fixed the back panel on my iPhone in a jiffy, it looked brand spanking new. Also went there to get a power button fixed to follow up a few months later. The service was good quick and price was better than other places I checked out. As I was one of the first people to use one of their Unilocal deals, we kind of figured out the process together and I was on my way. I will probably go back to them with any other issues. They were helpful and supportive even moreso on the second time around because I was a repeat customer and they remembered me.

I came here based off a referral from a co-​worker. It’s really close to my office which was nice. My iphone was submerged in water, it worked for a day and then nothing.
I was quoted the price and I came back the same day and It was like knew… The home button was jacked from the water damage so I brought it back in and now its like new.
They told me if I had any problem to bring it in. Pretty good service overall.

During a wedding — MY wedding — I left my iphone with a relative for him to check some numbers. Towards the end of the night, I asked him for it but he didn’t have it, so we made some announcements. It turns out someone had stolen the groom’s phone and would not return it. Despite being able to track it via Find My Iphone, I didn’t have enough time to get it to the police before the thief shut it off/​overwrote it.
Long story short, I got a free iphone 4 with the glass broken discarded by the same relative, so I looked up for local repair shops that can do the job while I waited — not wanting to trust mail delivery, etc. I found BNY Tech on google, saw the Unilocal reviews and decided to take it.
Sent an email to confirm the amount of time necessary to repair it, and the guy fixed it in under 20 minutes, with a brand new glass screen, for a total $ 95 with tax. Works beautifully, perfectly, without any issues, problems.
This company is excellent!

Brought my iPhone 3GS in because my headphone jack was loose. It was ½ hour before closing time but they still took me in. The service was professional and the techs were knowledgable and friendly. Gave me a very competitive price on the repair. He was done in about 15 – 20 min. My iPhone is working perfectly. Very satisfied with the repair. Will definitely return here if I experience any other problems with my phone.

I would recommand this place! I got my ipod repaired fast, it took an hour. ;) And also as a reward to write a review I got an iphone case from Sergei.
This place is cool.

I recently dropped my 2months old iphone 4 in a sink halfway filled with water. I was so sad and hopeless because this would be the second time i dropped my phone. The first phone i dropped in the water, i didnt really care because it was just a sidekick but since i just got the iphone and spent so much money on it, I was hoping there was a way to get it fixed. Good thing i came across bnytech and there was hope for my iphone 4. The price is very reasonable and they kept me up to date as soon as they fixed the phone which is very important. I think they did a very good job on fixing my iphone. It feels like its a new iphone! So if anyone ever have a water damage you can count on bnytech to fix it.
Thank you again bnytech for fixing my iphone!

Rip off artist. Was charging $ 140 to fix a broken digitizer (screen) on a iphone 4. Wanted to fix my monitor for $ 220 when I just went home and after opening up the lcd screen and reconnecting a loose wire it now works great. He’s a nice guy and all, but jeeze man, preying on those who don’t know much about technology. Not nice.

iPhone 4 screen cracked. They fixed itwhile I waited. Looks and acts brand new. A bit expensive but u get what u pay for.

I had issues with my iPhone 3GS. It kept powering off at ~95% charge then would die.
After researching a few tech fix places, this one seemed pretty good. I sent emails just to make sure they knew what they were doing. A few emails were exchanged and here are their responses:
1^st email: «Most likely battery problem, $ 69 while you wait. Takes about 15min»
2^nd email: «If we can’t fix it or its not a battery problem we wont charge u»
With this said, I figured I couldn’t go wrong.
I go in and explain the problem again. I was told it was definitely a battery problem. It took a few minutes, I checked to see if it would last a few moments then left. About a block from the hotel I noticed the phone powered off. Then turn on again, then power off 3 seconds later. What the hell? It kept cycling powering off and on non-​stop. I was in a rush so didn’t come back. The phone now wouldn’t even stay on for more than a few seconds. Aaargh.!!
I came back the next day and told him the problem. He said maybe it’s a bad battery so he replaced it and couldn’t even turn it on! Even a factory reset failed. Then he insinuated it was my fault because I charged the phone with a 3^rd party power supply. He then gave up and said «It must be the motherboard. I can’t fix it. You have to go to Apple or AT&T.»
So, I left with a messed up phone and 60 dollars less. Gee. Thanks.
Apparently, their motto from their website, «BnyTech can perform any of the hardware and software tasks that you require» doesn’t quite jibe.
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Edit:
Within minutes of posting this review, Alex of Bnytech, sent me an email to address the problem. I would say that’s pretty good customer support. He offered me a refund almost immediately. Even though the phone was in worse shape after going there (to clarify: before, it would shut off at ~95% charged. after, wouldn’t even stay powered on), he did help resolve the transaction. Thanks.

On a nice summer evening, as we arrived in Brooklyn for a summer visit with family, my little boy, who was playing a game on my iPhone 4, got out of the car, phone in hand, running to get to his grandma. .. well you guessed it, the phone sailed out of his hand and onto the coarse sidewalk. The only good thing (if there is a good part to this), is that it landed on its back thus saving me a little bit of money in the long run.
So I pick-​up my broken phone, and quickly take my chances and look-​up a company that could fix my phone since I was leaving on a business trip two days alter. .. I figured that there would be NO WAY that a phone that was so new could be fixed in such a short period of time. Anyhow, I give BNY a call, he quote me the price and tells me that I can come into Manhattan the following day. .. on SATURDAY. And so on Saturday morning I took the trek into the city and visited their very unassuming office in the Hotel New Yorker (also where my parents met), and sure enough they got the back panel and took less than a half hour to remove the damaged one and put in the replacement.
Now I didn’t ask if it was an OEM replacement part, but it looks damn good, and works just as well and I was left satisfied.
Don’t get me wrong, it was pretty expensive considering which part it is, and I’d hate to have to pay that sort of price again, but it was quick and fairly convenient.